that spans across the system design to become a vital expert in the laser system. PRIMARY DUTIES & RESPONSIBILITIES. Ownership of control system design reliability analysis, including documented failure mode analysis. Analysis of system adherence to safety standards. Critically reviewing design choices with the needs of all stakeholders considered … Working with prototype systems and critically looking for any improvements through both empirical and paper-based detailed analysis. Leading or actively being involved in rootcauseanalysis of any failures that occur in the early manufacturing cycle. Working closely with team members, especially optical, software and electronics … the optical teams. Owning a synoptic view of the system design whilst being part of the teams that perform the detailed developments. Troubleshooting and rootcause failure analysis for prototype units through the development process. Contributing to troubleshooting and coordinating corrective actions for manufacturing or field issues More ❯
Dundee, Angus, United Kingdom Hybrid / WFH Options
NCR Atleos Corporation
this solution on time to the business Participate and contribute to an effective software development lifecycle including a high focus on customer support and rootcauseanalysis Conduct testing based on knowledge of system architecture, interdependencies and interactions Accurately estimate time and resources for software development efforts … Incorporate unit testing/rootcauseanalysis practices into software development process Provide technical leadership and assistance to internal and external product development teams Communicate the architecture and recommendations to senior management, NCR customers, partners and others via formal presentations, white papers, and conversations; Participation in CEN More ❯
Manage the Nonconformance (NCR) System, ensuring complete, accurate documentation and timely resolution of nonconformances. Perform initial NCR reviews, assign actions, and verify effectiveness of rootcauseanalysis and corrective actions through structured CAPA processes. Support supplier approval, development, and monitoring activities. Participate in supplier audits, lead at … Manage the Nonconformance (NCR) System, ensuring complete, accurate documentation and timely resolution of nonconformances. Perform initial NCR reviews, assign actions, and verify effectiveness of rootcauseanalysis and corrective actions through structured CAPA processes. Support supplier approval, development, and monitoring activities. Participate in supplier audits, lead at More ❯
business performance SLO's. 2+ years of experience with Production operations including 24x7 on-call support, escalation/paging with OpsGenie, incident management, RCA (RootCauseAnalysis) and retrospective analysis. 2+ or more years in hands-on technical roles (such as site reliability engineer, software engineer, DevOps … dives into systemic and latent reliability issues, incident management, problem management. Participate in all aspects of incident management including awareness, communication, remediation, retrospective/rootcause analysis. Identify and implement process improvements of MTTA (Mean Time to Acknowledge) and MTTR (Mean Time to Resolve). Support operations & engineering … systems and have ideas on how to build quality, performant, and easily supportable software most effectively. You exhibit dogged determination to get to the root of problems. You care about best-practices and evangelizing them with the team. You like to research and propose new techniques and methodologies to More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Pelion IoT Limited
Actively participate in the weekly Change Advisory Board (CAB) meetings, ensuring that changes are aligned with customer needs and service delivery standards. Post-Incident Analysis: Chair and lead RootCauseAnalysis (RCA) and After-Action Review (AAR) meetings following major incidents, producing clear and comprehensive reports More ❯
SPAD IC products. The ideal candidate will have a proven track record in product engineering and test development, including experience with ATE platforms, yield analysis, production support, and qualification processes, especially within automotive-grade environments. While a deep understanding of SPAD or optoelectronic device behavior is preferred, the emphasis … maintain ATE test programs for SPAD ICs. Optimize test coverage, throughput, and yield performance. Support test program bring-up and production correlation activities. Yield Analysis & Improvement: Analyze production test data to drive yield improvements. Investigate low-yield lots, identify root causes, and implement corrective actions. Work with fab … compliance with AEC-Q100, ISO26262, and customer-specific requirements. Collaborate with reliability engineers and test teams to implement qualification hardware and test flows. Failure Analysis & Debug: Perform bench-level and ATE-based debug of production and qualification failures. Guide rootcauseanalysis efforts and implement solutions More ❯
they impact clients' operations. Assist in the design, implementation, and management of IT solutions, including network infrastructure, cloud services, and security protocols. Conduct thorough rootcauseanalysis for recurring issues and contribute to the development of strategies to prevent future occurrences. Document support processes, procedures, and troubleshooting More ❯
they impact clients' operations. Assist in the design, implementation, and management of IT solutions, including network infrastructure, cloud services, and security protocols. Conduct thorough rootcauseanalysis for recurring issues and contribute to the development of strategies to prevent future occurrences. Document support processes, procedures, and troubleshooting More ❯
they impact clients' operations. Assist in the design, implementation, and management of IT solutions, including network infrastructure, cloud services, and security protocols. Conduct thorough rootcauseanalysis for recurring issues and contribute to the development of strategies to prevent future occurrences. Document support processes, procedures, and troubleshooting More ❯
glasgow, central scotland, United Kingdom Hybrid / WFH Options
Getronics
with cross-functional teams, including product development, marketing, and IT, to ensure continuous improvement in customer satisfaction and business performance. What to expect: Data Analysis & Insight Generation: Collect and analyse customer and business data from multiple sources, including surveys, feedback forms, CRM systems, and transactional databases. Interpret data to … areas for improvement in the customer experience journey. Apply statistical techniques and predictive modelling to forecast customer trends and anticipate future needs. Use exploratory analysis to detect patterns, correlations, and anomalies in data. Data Management & Engineering: Analyse existing data structures to understand their architecture and relationship to business processes. … develop processes for data collection, extraction, cleansing, transformation, and integration to ensure high data quality and eliminate inconsistencies. Develop efficient data schemas to facilitate analysis and integration with other sources. Reporting & Visualisation: Prepare comprehensive reports and dashboards to communicate key findings and recommendations to stakeholders. Develop dynamic reports and More ❯
are essential for automating routine tasks and system deployments. Incident Management and Troubleshooting - The ability to manage incidents effectively, troubleshoot issues swiftly, and perform rootcauseanalysis to prevent future incidents. Systems Engineering and Automation - A deep understanding of systems engineering, including operating systems, networking, and cloud … the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts to automate operational … up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving More ❯
system performance. Process Improvement : Continuously assess and refine IT processes, identify bottlenecks, and implement best practices to streamline operations and improve service quality. Data Analysis & Reporting: Use data analytics to monitor the effectiveness of manufacturing processes, identify areas for improvement, and report on key performance indicators (KPIs) to leadership. … engineering, IT operations or IT service management. Capability to manage change, navigate cross-functional environments and communicate with all key stakeholders. Ability to perform rootcauseanalysis and identify long-term solutions to recurring incidents or issues using relevant tools and techniques. Project management skills with the More ❯
desk teams to ensure project success and client satisfaction. ✅ Troubleshooting & Optimization: Proactively identify and resolve infrastructure performance issues, ensuring maximum uptime and reliability. Conduct root-causeanalysis and implement corrective actions to prevent re-occurrence. Required Skills & Experience: 🎯 Core Microsoft Expertise: Strong knowledge of Microsoft 365 design More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Net Talent
desk teams to ensure project success and client satisfaction. ✅ Troubleshooting & Optimization: Proactively identify and resolve infrastructure performance issues, ensuring maximum uptime and reliability. Conduct root-causeanalysis and implement corrective actions to prevent re-occurrence. Required Skills & Experience: 🎯 Core Microsoft Expertise: Strong knowledge of Microsoft 365 design More ❯
Incident Management In-depth experience of Incident Management within a regulated Financial Service environment Proven track record leading Major Incidents, including guiding teams through rootcauseanalysis Experience working within an ITSM/ITIL environment Logical thinking with proven incident and crisis management experience, senior stakeholder engagement More ❯
Incident Management * In-depth experience of Incident Management within a regulated Financial Service environment * Proven track record leading Major Incidents including leading teams on rootcauseanalysis * Background working within an ITSM/ITIL environment * Logical thinker with proven incident and crisis management experience. * Senior Stakeholder Engagement More ❯
Bolton, central scotland, united kingdom Hybrid / WFH Options
Candour Solutions
service requests, ensuring timely updates and escalations as needed. Act as the first point of escalation for 1st and 2nd line support engineers. Conduct rootcauseanalysis, implement corrective and preventive actions, and collaborate with the Infrastructure and Software teams to resolve technical issues and improve systems. More ❯
the network meets the company's high security and performance standards , and you'll work closely with third-party vendors on complex troubleshooting and rootcauseanalysis . The work is varied - from dealing with tickets and projects during core hours to occasionally getting involved in pre More ❯
Capital Expenditure, EHS, Site Impact Assessment, and Change Control. Provide technical leadership for rapid resolution of technical issues impacting supply and product performance, using rootcauseanalysis (RCA) tools and appropriate CAPA, escalating key issues to the wider technical community for timely resolution. Be accountable for on More ❯
Assessment and Change Control. Provide technical leadership for the rapid resolution of technical issues impacting supply through and product performance investigations through use of rootcauseanalysis (RCA) tools and appropriate Corrective And Preventative Actions (CAPA ), and escalate key site technical issues to the wider technical community More ❯
Act as the designated Authorising Engineer for electrical systems, ensuring compliance with industry regulations. Review, assess, and approve electrical designs and installations. Provide route causeanalysis of non-compliance incidents to minimize performance deductions. Investigate incidents, accidents and failures involving engineering systems. Conduct site audits, inspections, and assessments … safety standards (e.g., BS 7671, EAWR). Proven ability to manage teams and provide guidance on safety-critical operations. Experience of incident investigation and rootcause analysis. Excellent communication skills, both verbal and written. Familiarity with critical power infrastructure and high voltage (HV) systems. Ability to work in More ❯
Dundee, Angus, United Kingdom Hybrid / WFH Options
N-able Technologies Ltd
who has 1-2 years of experience. What You'll Do Analyze bugs and implement fixes and improvements. Proactively assist with customer issue resolution, rootcauseanalysis, and issue prevention. Help define and deliver valuable, usable, and testable user stories on time. Improve product quality by participating More ❯
LAN systems, ensuring high availability and performance. Maintain compliance with network security standards and implement necessary controls. Coordinate with third-party vendors to perform rootcauseanalysis and resolve complex issues. Develop and maintain technical documentation, including support guides and implementation plans. Work closely with globally distributed More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Net Talent
LAN systems, ensuring high availability and performance. Maintain compliance with network security standards and implement necessary controls. Coordinate with third-party vendors to perform rootcauseanalysis and resolve complex issues. Develop and maintain technical documentation, including support guides and implementation plans. Work closely with globally distributed More ❯