Permanent Service Delivery Jobs in Scotland

1 to 25 of 168 Permanent Service Delivery Jobs in Scotland

Senior Service Delivery Manager

Edinburgh, Scotland, United Kingdom
Zensar Technologies
the impact they make, and enjoy the company of the people they work with, then you’ve come to the right place! The Senior Service Delivery Manager has responsibility for the delivery of all production IT services to the firm. Working closely with the Systems and IT … Security managers, this person assures a high-quality service to end users. The Service Delivery Manager ensures Service Support and Service Delivery Processes are in place and managed effectively. As well as managing within the IT team, this is a "business facing" role and … requires the establishment and management of expectations within the firm and drives the IT Service Team to achieve those expectations to a high standard. Roles and Responsibilities : Oversee the end-to-end delivery of cloud infrastructure and security services to ensure alignment with client requirements and organizational goals. More ❯
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Senior Service Delivery Manager

livingston, central scotland, United Kingdom
Zensar Technologies
the impact they make, and enjoy the company of the people they work with, then you’ve come to the right place! The Senior Service Delivery Manager has responsibility for the delivery of all production IT services to the firm. Working closely with the Systems and IT … Security managers, this person assures a high-quality service to end users. The Service Delivery Manager ensures Service Support and Service Delivery Processes are in place and managed effectively. As well as managing within the IT team, this is a "business facing" role and … requires the establishment and management of expectations within the firm and drives the IT Service Team to achieve those expectations to a high standard. Roles and Responsibilities : Oversee the end-to-end delivery of cloud infrastructure and security services to ensure alignment with client requirements and organizational goals. More ❯
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Senior Service Delivery Manager

broughton, central scotland, United Kingdom
Zensar Technologies
the impact they make, and enjoy the company of the people they work with, then you’ve come to the right place! The Senior Service Delivery Manager has responsibility for the delivery of all production IT services to the firm. Working closely with the Systems and IT … Security managers, this person assures a high-quality service to end users. The Service Delivery Manager ensures Service Support and Service Delivery Processes are in place and managed effectively. As well as managing within the IT team, this is a "business facing" role and … requires the establishment and management of expectations within the firm and drives the IT Service Team to achieve those expectations to a high standard. Roles and Responsibilities : Oversee the end-to-end delivery of cloud infrastructure and security services to ensure alignment with client requirements and organizational goals. More ❯
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Senior Service Delivery Manager

dunfermline, north east scotland, United Kingdom
Zensar Technologies
the impact they make, and enjoy the company of the people they work with, then you’ve come to the right place! The Senior Service Delivery Manager has responsibility for the delivery of all production IT services to the firm. Working closely with the Systems and IT … Security managers, this person assures a high-quality service to end users. The Service Delivery Manager ensures Service Support and Service Delivery Processes are in place and managed effectively. As well as managing within the IT team, this is a "business facing" role and … requires the establishment and management of expectations within the firm and drives the IT Service Team to achieve those expectations to a high standard. Roles and Responsibilities : Oversee the end-to-end delivery of cloud infrastructure and security services to ensure alignment with client requirements and organizational goals. More ❯
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Service Delivery Coordinator

Holytown, Scotland, United Kingdom
Hays
A Service Delivery Coordinator is needed to support a leading technology-communication provider. Are you ready for your next professional adventure? Your new role We have an opportunity for a Service Delivery Coordinator to join our client’s team . Contract : 6 Months Location: Maxim Park … Office Hours : 40, Monday to Friday Responsibilities Responsible for ensuring that our customers receive an exceptional service throughout the delivery of their project, maintaining regular contact and providing timely updates throughout the delivery cycle. Identifies risks and takes ownership for resolving issues that impact on the customer … as conducting root cause analysis and quality checks. Accurate and timely entry of customer orders onto the relevant Provisioning systems, and monitors progress throughout delivery cycle, highlights any issues and proactively identifies solutions to deliver within agreed timescales. Responsible for 2nd line escalations, understands and uses the escalation process More ❯
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Service Delivery Coordinator

Holytown, North Lanarkshire, UK
Hays
A Service Delivery Coordinator is needed to support a leading technology-communication provider. Are you ready for your next professional adventure? Your new role We have an opportunity for a Service Delivery Coordinator to join our client’s team . Contract : 6 Months Location: Maxim Park … Office Hours : 40, Monday to Friday Responsibilities Responsible for ensuring that our customers receive an exceptional service throughout the delivery of their project, maintaining regular contact and providing timely updates throughout the delivery cycle. Identifies risks and takes ownership for resolving issues that impact on the customer … as conducting root cause analysis and quality checks. Accurate and timely entry of customer orders onto the relevant Provisioning systems, and monitors progress throughout delivery cycle, highlights any issues and proactively identifies solutions to deliver within agreed timescales. Responsible for 2nd line escalations, understands and uses the escalation process More ❯
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Service Delivery Coordinator

Holytown, Scotland, United Kingdom
Hays
Job Description A Service Delivery Coordinator is needed to support a leading technology-communication provider. Are you ready for your next professional adventure? Your new role We have an opportunity for a Service Delivery Coordinator to join our client’s team . Contract : 6 Months Location … Maxim Park Office Hours : 40, Monday to Friday Responsibilities Responsible for ensuring that our customers receive an exceptional service throughout the delivery of their project, maintaining regular contact and providing timely updates throughout the delivery cycle. Identifies risks and takes ownership for resolving issues that impact on More ❯
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Service Delivery Manager

Edinburgh, City of Edinburgh, United Kingdom
Head Resourcing
Service Delivery Manager £65,000 - £75,000 Edinburgh/Glasgow - hybrid Head Resourcing are pleased to be working with our financial services client as they look to recruit a talented Service Delivery Manager. Our client provides a range of outsourced investment services to private banks, advisory More ❯
Employment Type: Permanent
Salary: £65000 - £75000/annum
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Service Delivery Manager

broughton, central scotland, United Kingdom
Head Resourcing
Service Delivery Manager £65,000 - £75,000 Edinburgh/Glasgow – hybrid Head Resourcing are pleased to be working with our financial services client as they look to recruit a talented Service Delivery Manager. Our client provides a range of outsourced investment services to private banks, advisory More ❯
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Service Delivery Manager

livingston, central scotland, United Kingdom
Head Resourcing
Service Delivery Manager £65,000 - £75,000 Edinburgh/Glasgow – hybrid Head Resourcing are pleased to be working with our financial services client as they look to recruit a talented Service Delivery Manager. Our client provides a range of outsourced investment services to private banks, advisory More ❯
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Service Delivery Manager

dunfermline, north east scotland, United Kingdom
Head Resourcing
Service Delivery Manager £65,000 - £75,000 Edinburgh/Glasgow – hybrid Head Resourcing are pleased to be working with our financial services client as they look to recruit a talented Service Delivery Manager. Our client provides a range of outsourced investment services to private banks, advisory More ❯
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IT Support & Asset Manager

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
Cathcart Technology
be instrumental in shaping the future of IT operations across the UK and beyond. You'll play a dual role, overseeing both internal support delivery and the strategic management of IT assets making sure the team runs smoothly and the tools they use are secure, compliant, and well managed. … keeping a down to earth, collaborative culture. The Role: This is a dual focus role, with equal emphasis on two core areas: IT support delivery and asset management. On one side, you'll lead a small but skilled UK based support team, helping them deliver timely and effective tech … unresolved technical issues, ensuring smooth resolution and maintaining a high level of user satisfaction. ** Oversee and improve helpdesk operations and IT processes, ensuring efficient service delivery and continuous enhancement of internal systems and documentation. ** Manage the lifecycle of hardware and software assets, from procurement through to retirement, ensuring More ❯
Employment Type: Permanent, Work From Home
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Head of QA & Service Delivery

glasgow, central scotland, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
We have an excellent opportunity for an experienced and strategic leader to establish and spearhead our clients QA and Service Delivery function. This is a pivotal role responsible for defining and executing the strategy for our QA and Release Management operations. The successful candidate will be instrumental in … ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. This role offers a great opportunity to build and shape a critical function within a growing technology company, working closely with senior leadership to More ❯
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Head of QA & Service Delivery

edinburgh, central scotland, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
We have an excellent opportunity for an experienced and strategic leader to establish and spearhead our clients QA and Service Delivery function. This is a pivotal role responsible for defining and executing the strategy for our QA and Release Management operations. The successful candidate will be instrumental in … ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. This role offers a great opportunity to build and shape a critical function within a growing technology company, working closely with senior leadership to More ❯
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Head of QA & Service Delivery

aberdeen, north east scotland, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
We have an excellent opportunity for an experienced and strategic leader to establish and spearhead our clients QA and Service Delivery function. This is a pivotal role responsible for defining and executing the strategy for our QA and Release Management operations. The successful candidate will be instrumental in … ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. This role offers a great opportunity to build and shape a critical function within a growing technology company, working closely with senior leadership to More ❯
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Field Service Supervisor (CS e-STORAGE)

Glasgow, Scotland, United Kingdom
Canadian Solar Inc
Job Description Field Service Supervisor e-STORAGE is a subsidiary of Canadian Solar and a leading company specializing in the design, manufacturing, and integration of battery energy storage systems for utility-scale applications. The Company offers its own proprietary LFP battery solution, comprehensive EPC services, and innovative solutions aimed … one of the most bankable companies in the solar and renewable energy industry. For additional information about Canadian Solar, visit www.canadiansolar.com Position Title: Field Service Supervisor Department: Project Implementation Entity: CS e-Storage Reports To: Sr Service Manager Location: Glasgow, Edinburgh, Leeds, Manchester, UK Position Summary: The Field … Service Supervisor (UK) will be an integral part of the service team, leading the Snr Service and Service Technicians to successfully complete preventative and corrective maintenance of CSI Energy Storage’s Solbank Storage Power Block (SPB). The individual will also be responsible for fulfilling obligations More ❯
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Field Service Supervisor (CS e-STORAGE)

paisley, central scotland, United Kingdom
Canadian Solar Inc
Job Description Field Service Supervisor e-STORAGE is a subsidiary of Canadian Solar and a leading company specializing in the design, manufacturing, and integration of battery energy storage systems for utility-scale applications. The Company offers its own proprietary LFP battery solution, comprehensive EPC services, and innovative solutions aimed … one of the most bankable companies in the solar and renewable energy industry. For additional information about Canadian Solar, visit www.canadiansolar.com Position Title: Field Service Supervisor Department: Project Implementation Entity: CS e-Storage Reports To: Sr Service Manager Location: Glasgow, Edinburgh, Leeds, Manchester, UK Position Summary: The Field … Service Supervisor (UK) will be an integral part of the service team, leading the Snr Service and Service Technicians to successfully complete preventative and corrective maintenance of CSI Energy Storage’s Solbank Storage Power Block (SPB). The individual will also be responsible for fulfilling obligations More ❯
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Field Service Supervisor (CS e-STORAGE)

milton, central scotland, United Kingdom
Canadian Solar Inc
Job Description Field Service Supervisor e-STORAGE is a subsidiary of Canadian Solar and a leading company specializing in the design, manufacturing, and integration of battery energy storage systems for utility-scale applications. The Company offers its own proprietary LFP battery solution, comprehensive EPC services, and innovative solutions aimed … one of the most bankable companies in the solar and renewable energy industry. For additional information about Canadian Solar, visit www.canadiansolar.com Position Title: Field Service Supervisor Department: Project Implementation Entity: CS e-Storage Reports To: Sr Service Manager Location: Glasgow, Edinburgh, Leeds, Manchester, UK Position Summary: The Field … Service Supervisor (UK) will be an integral part of the service team, leading the Snr Service and Service Technicians to successfully complete preventative and corrective maintenance of CSI Energy Storage’s Solbank Storage Power Block (SPB). The individual will also be responsible for fulfilling obligations More ❯
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CMDB Specialist & Analyst

Glasgow, Scotland, United Kingdom
Systal Technology Solutions
business value, security and innovative potential of their IT infrastructure. Role Overview Systal is seeking assistance to further enhance the CMDB Function within their Service Delivery & Operations function. Our Service Delivery & Operations function operates in accordance with ITIL best practice and Group Global standards for Service … and Reporting. What will you be doing? CMDB information gathering – review current data, identify gaps and populate missing information for Infrastructure & Networking assets. CMDB Service Modelling – Creating, developing and maintaining service maps that accurately represent the relationships between CIs and the services they support. Continuous improvement will also … ensure compliance with existing IT Controls & Policies. Configuration Management –Defining the process for regularly auditing and maintaining the CMDB in its entirety. Support IT Service Management by providing accurate configuration data, which will supplement improvement actions. Lifecycle Management – Monitoring the lifecycle of IT Assets from acquisition to disposal. Maintenance More ❯
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CMDB Specialist & Analyst

milton, central scotland, United Kingdom
Systal Technology Solutions
business value, security and innovative potential of their IT infrastructure. Role Overview Systal is seeking assistance to further enhance the CMDB Function within their Service Delivery & Operations function. Our Service Delivery & Operations function operates in accordance with ITIL best practice and Group Global standards for Service … and Reporting. What will you be doing? CMDB information gathering – review current data, identify gaps and populate missing information for Infrastructure & Networking assets. CMDB Service Modelling – Creating, developing and maintaining service maps that accurately represent the relationships between CIs and the services they support. Continuous improvement will also … ensure compliance with existing IT Controls & Policies. Configuration Management –Defining the process for regularly auditing and maintaining the CMDB in its entirety. Support IT Service Management by providing accurate configuration data, which will supplement improvement actions. Lifecycle Management – Monitoring the lifecycle of IT Assets from acquisition to disposal. Maintenance More ❯
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CMDB Specialist & Analyst

paisley, central scotland, United Kingdom
Systal Technology Solutions
business value, security and innovative potential of their IT infrastructure. Role Overview Systal is seeking assistance to further enhance the CMDB Function within their Service Delivery & Operations function. Our Service Delivery & Operations function operates in accordance with ITIL best practice and Group Global standards for Service … and Reporting. What will you be doing? CMDB information gathering – review current data, identify gaps and populate missing information for Infrastructure & Networking assets. CMDB Service Modelling – Creating, developing and maintaining service maps that accurately represent the relationships between CIs and the services they support. Continuous improvement will also … ensure compliance with existing IT Controls & Policies. Configuration Management –Defining the process for regularly auditing and maintaining the CMDB in its entirety. Support IT Service Management by providing accurate configuration data, which will supplement improvement actions. Lifecycle Management – Monitoring the lifecycle of IT Assets from acquisition to disposal. Maintenance More ❯
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Service Desk Administrator

Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
March Engineering
food and drink and utilities to high-security industries such as defence, aerospace and nuclear. March Engineering are excited to be recruiting for a Service Desk Administrator to work on a permanent basis at our Office in Uddingston. We are looking for a hard-working, ambitious candidate who has … Experience working in a 1st line support role Provide first-line technical support to users via phone, email, and in-person. Manage and prioritise service requests and incidents using a ticketing system. Escalate complex issues to higher-level support teams as necessary. Collaborate with other IT team members to … ensure seamless service delivery. First point of contact for all queries from staff. Identify and carry out remote 'first time fixes' on a variety of network and software solutions. This will include varied tasks from password changes through to data restoration, printer, and software application rollout. Process improvement - proactive More ❯
Employment Type: Permanent
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Service Desk Administrator

Uddingston, Viewpark, Lanarkshire, United Kingdom
Hybrid / WFH Options
March
food and drink and utilities to high-security industries such as defence, aerospace and nuclear. March Engineering are excited to be recruiting for a Service Desk Administrator to work on a permanent basis at our Office in Uddingston. We are looking for a hard-working, ambitious candidate who has … Experience working in a 1st line support role Provide first-line technical support to users via phone, email, and in-person. Manage and prioritise service requests and incidents using a ticketing system. Escalate complex issues to higher-level support teams as necessary. Collaborate with other IT team members to … ensure seamless service delivery. First point of contact for all queries from staff. Identify and carry out remote 'first time fixes' on a variety of network and software solutions. This will include varied tasks from password changes through to data restoration, printer, and software application rollout. Process improvement - proactive More ❯
Employment Type: Permanent
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Client CTO - Field and Frontline services Innovation

edinburgh, central scotland, United Kingdom
Unisys
respect of new, enhanced or different technologies that would serve its purposes better. Prepare and deliver technical presentations and demonstrations Strong background in Field service delivery, technology, methodology and provide thought leadership in this area of our industry. Provide technical direction to delivery on key projects. Maintain … function to develop, shape and ultimately propose new solutions and opportunities for the customer environment. Innovation & Leadership Drive and coordinate the Applied Innovation and Service Excellence programs Be an ambassador for the Unisys Service Lines, educating both the Unisys Account teams and Client personnel on the Unisys future … strategy, service roadmaps and overall solution architecture Contribute to the technical dimension of Account Plan and produce annual account technology roadmap Communicate and contribute with the Service Lines on issues identified from field observations, client feedback and technical communities (e.g., Case Studies) Identify continuous improvement opportunities across the More ❯
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Client CTO - Field and Frontline services Innovation

glasgow, central scotland, United Kingdom
Unisys
respect of new, enhanced or different technologies that would serve its purposes better. Prepare and deliver technical presentations and demonstrations Strong background in Field service delivery, technology, methodology and provide thought leadership in this area of our industry. Provide technical direction to delivery on key projects. Maintain … function to develop, shape and ultimately propose new solutions and opportunities for the customer environment. Innovation & Leadership Drive and coordinate the Applied Innovation and Service Excellence programs Be an ambassador for the Unisys Service Lines, educating both the Unisys Account teams and Client personnel on the Unisys future … strategy, service roadmaps and overall solution architecture Contribute to the technical dimension of Account Plan and produce annual account technology roadmap Communicate and contribute with the Service Lines on issues identified from field observations, client feedback and technical communities (e.g., Case Studies) Identify continuous improvement opportunities across the More ❯
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Service Delivery
Scotland
10th Percentile
£47,953
25th Percentile
£50,609
Median
£53,000
75th Percentile
£56,750
90th Percentile
£62,375