Service Delivery Jobs in Scotland

Service Delivery
UK > Scotland

The table below provides summary statistics for permanent job vacancies advertised in Scotland requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 11 May 2025, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 109 143 126
Rank change year-on-year +34 -17 -25
Permanent jobs citing Service Delivery 53 152 109
As % of all permanent jobs advertised in Scotland 1.76% 2.27% 2.36%
As % of the Processes & Methodologies category 1.89% 2.45% 2.50%
Number of salaries quoted 13 84 49
10th Percentile £46,437 £37,500 £20,750
25th Percentile £48,688 £41,146 £22,375
Median annual salary (50th Percentile) £57,500 £49,990 £40,000
Median % change year-on-year +15.02% +24.98% -5.88%
75th Percentile £67,500 £64,294 £52,250
90th Percentile £68,500 £67,750 £55,000
UK median annual salary £56,500 £50,000 £52,148
% change year-on-year +13.00% -4.12% +1.26%

All Process and Methodology Skills
Scotland

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Scotland.

Permanent vacancies with a requirement for process or methodology skills 2,807 6,203 4,364
As % of all permanent jobs advertised in Scotland 93.01% 92.46% 94.30%
Number of salaries quoted 1,380 2,419 2,194
10th Percentile £31,250 £28,750 £32,017
25th Percentile £44,000 £40,250 £42,000
Median annual salary (50th Percentile) £55,000 £52,500 £57,500
Median % change year-on-year +4.76% -8.70% +6.48%
75th Percentile £63,750 £65,000 £73,156
90th Percentile £83,000 £80,000 £85,000
UK median annual salary £57,500 £55,000 £61,180
% change year-on-year +4.55% -10.10% +1.97%

Service Delivery
Job Vacancy Trend in Scotland

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Service Delivery in Scotland

Service Delivery
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing Service Delivery in Scotland.

Salary trend for Service Delivery in Scotland

Service Delivery
Salary Histogram in Scotland

Salary distribution for jobs citing Service Delivery in Scotland over the 6 months to 11 May 2025.

Salary histogram for Service Delivery in Scotland

Service Delivery
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Scotland region over the 6 months to 11 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh -11 20 £48,507 -23.61% 14
Glasgow +122 8 £55,500 +23.33% 26
Midlothian 0 8 - - 1
Renfrewshire - 6 £60,000 - 7
West Lothian +10 5 £62,500 - 2
Lanarkshire - 3 £62,500 - 9
Dundee +4 1 £50,890 +1.80%
South Lanarkshire -3 1 - -
North Lanarkshire - 1 - - 6
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (1.89%) Microsoft Office
Cloud Services
1 2 (3.77%) SaaS
1 2 (3.77%) Sentry
2 1 (1.89%) Azure
2 1 (1.89%) Azure AKS
2 1 (1.89%) Azure Monitor
2 1 (1.89%) IaaS
2 1 (1.89%) Microsoft 365
2 1 (1.89%) OpenShift
2 1 (1.89%) PaaS
Communications & Networking
1 3 (5.66%) Internet
2 2 (3.77%) VPN
3 1 (1.89%) VoIP
3 1 (1.89%) Wireless
Database & Business Intelligence
1 2 (3.77%) Data Mining
1 2 (3.77%) Elasticsearch
1 2 (3.77%) PostgreSQL
Development Applications
1 2 (3.77%) GitLab
1 2 (3.77%) JIRA
General
1 25 (47.17%) Manufacturing
2 9 (16.98%) Social Skills
3 5 (9.43%) Analytical Skills
4 4 (7.55%) Inclusion and Diversity
5 3 (5.66%) Finance
6 2 (3.77%) Banking
6 2 (3.77%) Public Sector
7 1 (1.89%) Influencing Skills
Job Titles
1 10 (18.87%) Delivery Manager
2 9 (16.98%) Service Delivery Manager
2 9 (16.98%) Service Manager
3 2 (3.77%) Administrator
3 2 (3.77%) Auditor
3 2 (3.77%) Consultant
3 2 (3.77%) Infrastructure Engineer
3 2 (3.77%) Linux Engineer
3 2 (3.77%) Senior
3 2 (3.77%) Senior Systems Administrator
3 2 (3.77%) Systems Administrator
3 2 (3.77%) Unix Engineer
3 2 (3.77%) Unix Linux Engineer
4 1 (1.89%) Azure Engineer
4 1 (1.89%) Azure Infrastructure Engineer
4 1 (1.89%) Head of Service Management
4 1 (1.89%) Linux Infrastructure Engineer
4 1 (1.89%) Software Delivery Manager
4 1 (1.89%) Solaris Engineer
4 1 (1.89%) Unix Infrastructure Engineer
Miscellaneous
1 4 (7.55%) Management Information System
2 2 (3.77%) Driving Licence
2 2 (3.77%) Mobile App
3 1 (1.89%) Data Centre
3 1 (1.89%) Hybrid Cloud
Operating Systems
1 7 (13.21%) Linux
2 5 (9.43%) Windows
3 4 (7.55%) Solaris
4 3 (5.66%) AIX
4 3 (5.66%) Windows Server
5 2 (3.77%) Unix
5 2 (3.77%) VMS
6 1 (1.89%) Red Hat Enterprise Linux
Processes & Methodologies
1 9 (16.98%) Customer Service
2 8 (15.09%) Service Delivery Management
3 6 (11.32%) Customer Engagement
4 5 (9.43%) Continuous Improvement
4 5 (9.43%) ITIL
4 5 (9.43%) Project Management
5 4 (7.55%) Change Management
5 4 (7.55%) Customer Experience
5 4 (7.55%) Problem-Solving
6 3 (5.66%) Agile
6 3 (5.66%) Coaching
6 3 (5.66%) Data Analysis
6 3 (5.66%) Time Management
7 2 (3.77%) DevOps
7 2 (3.77%) Disaster Recovery
7 2 (3.77%) Information Security
7 2 (3.77%) PRINCE2
7 2 (3.77%) Service Management
7 2 (3.77%) Stakeholder Management
7 2 (3.77%) User Acceptance Testing
Programming Languages
1 1 (1.89%) Bash
1 1 (1.89%) Python
Qualifications
1 25 (47.17%) NVQ Level 3
2 5 (9.43%) Degree
3 3 (5.66%) DV Cleared
3 3 (5.66%) SC Cleared
3 3 (5.66%) Security Cleared
4 1 (1.89%) CCDP
4 1 (1.89%) CCNP
4 1 (1.89%) CCSP
4 1 (1.89%) Cisco Certification
4 1 (1.89%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (1.89%) COBIT
1 1 (1.89%) Data Quality
1 1 (1.89%) PMO
1 1 (1.89%) SLA
System Software
1 1 (1.89%) BitLocker
1 1 (1.89%) Veritas Cluster Server
Systems Management
1 2 (3.77%) Grafana
1 2 (3.77%) Kubernetes
1 2 (3.77%) Prometheus
1 2 (3.77%) Puppet
2 1 (1.89%) Active Directory Federation Services
2 1 (1.89%) Ansible
Vendors
1 2 (3.77%) Microsoft
1 2 (3.77%) New Relic
1 2 (3.77%) Sun
2 1 (1.89%) Red Hat
2 1 (1.89%) Veritas
2 1 (1.89%) VMware