20 of 20 Permanent Service Design Jobs in Scotland

Service Design Lead – 6 month Contract - £475 - £500 per day (Inside ir35/Umbrella) - Remote Meraki Talent are delighted to be partnered with a market leading business in Glasgow who are looking for an IT Service Design Lead on a contract basis to join their team. … will lead the Service Introduction and Production Readiness activities for a major program launching in February/March. This role ensures all technical, operational, and support elements are in place for a smooth transition from project delivery to live operations, with zero disruption to customers or business processes. ...

Service Design Lead – 6 month Contract - £475 - £500 per day (Inside ir35/Umbrella) - Remote Meraki Talent are delighted to be partnered with a market leading business in Glasgow who are looking for an IT Service Design Lead on a contract basis to join their team. … will lead the Service Introduction and Production Readiness activities for a major program launching in February/March. This role ensures all technical, operational, and support elements are in place for a smooth transition from project delivery to live operations, with zero disruption to customers or business processes. ...

Service Design Lead – 6 month Contract - £475 - £500 per day (Inside ir35/Umbrella) - Remote Meraki Talent are delighted to be partnered with a market leading business in Glasgow who are looking for an IT Service Design Lead on a contract basis to join their team. … will lead the Service Introduction and Production Readiness activities for a major program launching in February/March. This role ensures all technical, operational, and support elements are in place for a smooth transition from project delivery to live operations, with zero disruption to customers or business processes. ...

Glasgow providing a flexi working model (option of remote or hybrid + ad hoc client site travel) They are looking for a permanent Service Designer Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have … with ad hoc client site travel) Primary skills and experience required: Must be eligible for BPSS/SC Clearance Proven experience working across a service design process, autonomously with minimal support Must have Government experience and strong working knowledge in GDS frameworks & standards Ability to create service ...

user needs. You won't just be validating current performance; you will be building the data infrastructure and strategic roadmap required to support future service expansion. As a User Researcher you will be responsible for: Translate user research into actionable insights, creating detailed "As-Is" and "To-Be" journey … enhance the experience. Define and document business requirements, balancing project objectives with the need to increase first-party data collection for marketing optimization. Lead design walkthroughs with stakeholders, using compelling storytelling, evidence-based research, and design artefacts to justify decisions and drive the design direction. As Senior ...

including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control … service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident ...

including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control … service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident ...

strategic solutions that marry cloud engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud and security … solutions. Solution Architect – Key Responsibilities Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery, and technical teams. ...

strategic solutions that marry cloud engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud and security … solutions. Solution Architect – Key Responsibilities Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery, and technical teams. ...

strategic solutions that marry cloud engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud and security … solutions. Solution Architect – Key Responsibilities Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery, and technical teams. ...

join the team on a 3-month inside IR35 contract. This role will focus on delivering user-centred research to inform the design and development of digital services that make a real impact in healthcare. Key Responsibilities Plan, design, and conduct user research activities to understand user needs … Analyse and synthesise research findings into actionable insights and recommendations. Collaborate with designers, developers, and product teams to ensure user needs are embedded in design decisions. Create and maintain research documentation, personas, and journey maps. Present findings to stakeholders and influence decision-making with evidence-based insights. Ensure compliance ...

join the team on a 3-month inside IR35 contract. This role will focus on delivering user-centred research to inform the design and development of digital services that make a real impact in healthcare. Key Responsibilities Plan, design, and conduct user research activities to understand user needs … Analyse and synthesise research findings into actionable insights and recommendations. Collaborate with designers, developers, and product teams to ensure user needs are embedded in design decisions. Create and maintain research documentation, personas, and journey maps. Present findings to stakeholders and influence decision-making with evidence-based insights. Ensure compliance ...

programmes deliver measurable business value, efficiency, and quality while maintaining alignment with our global standards and frameworks. Working closely with senior stakeholders and client service leads, you will contribute to the ongoing enhancement of ITAM services, focusing on process optimisation, automation, and scalable delivery methods. We are committed … management and delivery governance frameworks. Drive operational excellence by proactively identifying opportunities for improvement and supporting continuous enhancement initiatives. Work with team leaders and service product owners to refine how we deliver ITAM services. Recommend improvements to service design, templates, and tools to increase scalability and efficiency. ...

programmes deliver measurable business value, efficiency, and quality while maintaining alignment with our global standards and frameworks. Working closely with senior stakeholders and client service leads, you will contribute to the ongoing enhancement of ITAM services, focusing on process optimisation, automation, and scalable delivery methods. We are committed … management and delivery governance frameworks. Drive operational excellence by proactively identifying opportunities for improvement and supporting continuous enhancement initiatives. Work with team leaders and service product owners to refine how we deliver ITAM services. Recommend improvements to service design, templates, and tools to increase scalability and efficiency. ...

client locations Salary: Up to £55,000 per year + benefits Security Clearance: Active SC clearance required Key Requirement: Familiarity with Government Digital Service (GDS) standards and practices The Role As a User Researcher, you'll be central to uncovering the needs and behaviours of end-users and ensuring … designed with them in mind. You'll collaborate across multidisciplinary teams to deliver actionable insights that shape inclusive and effective user experiences. Responsibilities Design and lead research activities throughout the project lifecycle — from discovery to implementation Choose and apply the most effective research techniques (e.g., interviews, usability testing, surveys ...

fantastic opportunity for a Application Support Engineer to join our ever-evolving Application Operations team. The role is within the Platform as a Service unit (Technology Operations), to help to protect, operate and transform the information technology infrastructure, configurations, applications and data that deliver IT services to both customers … kept appropriately informed and consulted at all times. Supporting audit findings and payment attestation submissions. Representing the team at key forums such as Service Design Workshop (SDW), Major Change Board (MCAB) and may be required to attend Technical Design Authority (TDA). We need you to have ...

without visa sponsorship Must haves: 3 years + commercial experience as a Product Owner Hands-on experience in user-focused product or service delivery A deep understanding of agile methodologies and their practical application Confidence working with both business and technical teams to align requirements and delivery The ability … services, working closely with cross-functional teams to deliver tangible value. You'll join a growing community of digital professionals passionate about user-centred design, agile delivery, and innovation. The team values critical thinking and the creation of impactful solutions aligned with strategic objectives. Key Responsibilities As a Product ...

without visa sponsorship Must haves: 3 years + commercial experience as a Product Owner Hands-on experience in user-focused product or service delivery A deep understanding of agile methodologies and their practical application Confidence working with both business and technical teams to align requirements and delivery The ability … services, working closely with cross-functional teams to deliver tangible value. You'll join a growing community of digital professionals passionate about user-centred design, agile delivery, and innovation. The team values critical thinking and the creation of impactful solutions aligned with strategic objectives. Key Responsibilities As a Product ...

understanding of digital architecture in asset-heavy environments (including BIM, OT/IT integration, and data led-delivery). Key Duties Include: Manage the design and development of end-to-end digital solutions that align with the engineering, operations, and BIM delivery and Digital Transformation strategies. Define how digital … Ensure all solutions comply with data governance, cyber security, and ISO 19650/ISO 27001 standards. Translate business objectives into technical roadmaps and digital service designs. Continuously scan for emerging technologies (e.g., AI, digital twins, automation) that can improve RSEs digital capabilities. Manage the design of integrated platforms ...

understanding of digital architecture in asset-heavy environments (including BIM, OT/IT integration, and data led-delivery). Key Duties Include: Manage the design and development of end-to-end digital solutions that align with the engineering, operations, and BIM delivery and Digital Transformation strategies. Define how digital … Ensure all solutions comply with data governance, cyber security, and ISO 19650/ISO 27001 standards. Translate business objectives into technical roadmaps and digital service designs. Continuously scan for emerging technologies (e.g., AI, digital twins, automation) that can improve RSEs digital capabilities. Manage the design of integrated platforms ...