14 of 14 Permanent Service Design Jobs in Scotland

We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs … capitalise on the key themes shaping the market, through either public markets or alternative asset classes. About The Role The purpose of the role is to ensure the effective design of IT services, aligning with strategic business objectives and service management principles, overseeing their acceptance by IT support teams in readiness for going live in our production environment. … You will work with multiple stakeholder groups to design IT services and ensure their requirements are fulfilled by delivery teams. You will also provide value-add IT service impact information to support the delivery of new and changed services. Key Responsibilities Establish and maintain strong and productive relationships with key stakeholders at all levels of Aberdeen PLC and More ❯

We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients’ evolving needs … capitalise on the key themes shaping the market, through either public markets or alternative asset classes. About The Role The purpose of the role is to ensure the effective design of IT services, aligning with strategic business objectives and service management principles, overseeing their acceptance by IT support teams in readiness for going live in our production environment. … You will work with multiple stakeholder groups to design IT services and ensure their requirements are fulfilled by delivery teams. You will also provide value-add IT service impact information to support the delivery of new and changed services. Key Responsibilities Establish and maintain strong and productive relationships with key stakeholders at all levels of Aberdeen PLC and More ❯

+ Benefits Sponsorship Available We're working with a global financial services leader to find a Head of Data Deployment & Risk Management - a strategic VP-level role that blends service design, change governance, and risk management across a high-volume data platform environment. This isn't your typical ITIL service manager role. It's about designing a … scalable service transition framework that ensures hundreds of monthly changes are delivered safely, efficiently, and with measurable value to internal engineering teams. What You'll Be Doing: Define and implement standards for how engineering teams deliver change across the data platform. Lead the creation of a "how-to" guidebook for data platform changes, ensuring consistency and safety. Design and embed a service transition framework to manage high volumes of change. Oversee change release and risk management, ensuring platform integrity and compliance. Collaborate with internal customers to gather feedback and continuously improve service delivery. Manage a growing team (starting with 2 experienced VPs, scaling to 8-10 over time). What You ' ll Bring: Strong experience More ❯

+ Benefits Sponsorship Available We're working with a global financial services leader to find a Head of Data Deployment & Risk Management - a strategic VP-level role that blends service design, change governance, and risk management across a high-volume data platform environment. This isn't your typical ITIL service manager role. It's about designing a … scalable service transition framework that ensures hundreds of monthly changes are delivered safely, efficiently, and with measurable value to internal engineering teams. What You'll Be Doing: Define and implement standards for how engineering teams deliver change across the data platform. Lead the creation of a "how-to" guidebook for data platform changes, ensuring consistency and safety. Design and embed a service transition framework to manage high volumes of change. Oversee change release and risk management, ensuring platform integrity and compliance. Collaborate with internal customers to gather feedback and continuously improve service delivery. Manage a growing team (starting with 2 experienced VPs, scaling to 8-10 over time). What You ' ll Bring: Strong experience More ❯

a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities … contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident management, and responsibility for the overall quality of services delivered to our customers in … line with SLAs and contractual obligations. Main Duties: Line Management Responsibility Ensure excellent customer service is delivered Practice ITIL standards and assist in obtaining accreditations both personally and throughout the business Develop and maintain positive relationships with customers, colleagues and partners Service Delivery Ensure excellent customer service is delivered to our customers Co-ordinate and liaise with More ❯

deliver projects using a systems-thinking approach * Create and maintain project documentation and business cases * Collaborate across teams using matrix management * Provide expert guidance on data, financial processes, and service design * Communicate change clearly and effectively through engagement activities What You'll Bring: * Strong project and change management experience * Excellent communication, analytical, and organisational skills * Experience working in … core * Strong internal consultancy skills and the ability to challenge and influence effectively This is a hands-on role where you'll hit the ground running-leading projects, influencing service design, and helping us deliver smarter, more human experiences. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of More ❯

deliver projects using a systems-thinking approach * Create and maintain project documentation and business cases * Collaborate across teams using matrix management * Provide expert guidance on data, financial processes, and service design * Communicate change clearly and effectively through engagement activities What You'll Bring: * Strong project and change management experience * Excellent communication, analytical, and organisational skills * Experience working in … core * Strong internal consultancy skills and the ability to challenge and influence effectively This is a hands-on role where you'll hit the ground running-leading projects, influencing service design, and helping us deliver smarter, more human experiences. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of More ❯

Come join us and make a difference in the world! Discover more at https://www.necsws.com/At NEC Digital Studio, we believe in design practices that make the world more human. NEC Digital Studio was created to put people at the centre of services, positively changing how they experience the world. Everything we design, build and … led solutions at scale to transform the services used by everyone, every day. We specialise in working with seldom heard voices and diverse user groups. We practice participatory co-design and ethical research. Our teams are experts in accessibility and digital inclusion We’d love your help. And we’ll support you all the way. Discover more at NEC … remote if you are not local to an NEC office Job Description What we’re looking for: We’re looking for a skilled practitioner with significant experience in delivering design projects. The focus of your role will be to create end-to-end, evidence-based designs for services & products which are inclusive, accessible and planet-friendly. You’ll often More ❯

Come join us and make a difference in the world! Discover more at https://www.necsws.com/At NEC Digital Studio, we believe in design practices that make the world more human. NEC Digital Studio was created to put people at the centre of services, positively changing how they experience the world. Everything we design, build and … led solutions at scale to transform the services used by everyone, every day. We specialise in working with seldom heard voices and diverse user groups. We practice participatory co-design and ethical research. Our teams are experts in accessibility and digital inclusion We’d love your help. And we’ll support you all the way. Discover more at NEC … remote if you are not local to an NEC office Job Description What we’re looking for: We’re looking for a skilled practitioner with significant experience in delivering design projects. The focus of your role will be to create end-to-end, evidence-based designs for services & products which are inclusive, accessible and planet-friendly. You’ll often More ❯

Come join us and make a difference in the world! Discover more at https://www.necsws.com/At NEC Digital Studio, we believe in design practices that make the world more human. NEC Digital Studio was created to put people at the centre of services, positively changing how they experience the world. Everything we design, build and … led solutions at scale to transform the services used by everyone, every day. We specialise in working with seldom heard voices and diverse user groups. We practice participatory co-design and ethical research. Our teams are experts in accessibility and digital inclusion We’d love your help. And we’ll support you all the way. Discover more at NEC … remote if you are not local to an NEC office Job Description What we’re looking for: We’re looking for a skilled practitioner with significant experience in delivering design projects. The focus of your role will be to create end-to-end, evidence-based designs for services & products which are inclusive, accessible and planet-friendly. You’ll often More ❯

collaborative and agile team of over 60 digital professionals. Based across our London, Glasgow or Cardiff offices (with hybrid working), you'll enjoy a flexible working culture, excellent civil service benefits, and the chance to make a real difference through your work. We have a critical purpose to lead the development of secure, high-quality digital solutions that support … maintain, and support key Ofgem scheme applications. Create and maintain technical documentation for business applications. Sugg est and implement improvements to the development process. Ensure adherence to Government Digital Service (GDS) standards. Key Outputs and Deliverables Ensuring that team develops internally and externally are technically and functionally suitable for Ofgem and of high quality and secure. Champion best practices … ability to guide, mentor, and support junior team members in their professional development, fostering a collaborative and growth-oriented environment within the team. Knowledge and experience in applying common design patterns to solve software design problems, proficiency in writing and executing unit tests to ensure code quality and reliability, and a strong understanding and application of SOLID principles More ❯

already be an expert in your field, in agile and a confident coach. You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader. Your role in … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

Head of Data Deployment - Financial Services - Hybrid Glasgow Salary: Up to £90,000 A leading financial institution is seeking a strategic and service-oriented Head of Data Deployment to lead a broad team responsible for ensuring safe, efficient, and well-governed changes across a large-scale data platform. This is a hybrid leadership role combining functional oversight, process design … change environments and understands how to build scalable frameworks that support engineering teams and internal customers. Responsibilities: Lead and evolve change release and risk management practices across data platforms. Design and implement a service transition framework to manage hundreds of monthly changes. Develop a guidebook for platform change standards and ensure consistent, safe deployments. Collaborate with engineering teams … to ensure alignment with best practices and governance. Measure success through internal customer feedback and service quality metrics. Manage a growing team of up to 8 Stay current with industry trends and apply modern testing, DevOps, and CICD strategies. Requirements: Experience in Change & Risk Management within Financial Services. Strong understanding of AWS Cloud and modern deployment environments. Exposure to More ❯

Head of Data Deployment - Financial Services - Hybrid Glasgow Salary: Up to £90,000 A leading financial institution is seeking a strategic and service-oriented Head of Data Deployment to lead a broad team responsible for ensuring safe, efficient, and well-governed changes across a large-scale data platform. This is a hybrid leadership role combining functional oversight, process design … change environments and understands how to build scalable frameworks that support engineering teams and internal customers. Responsibilities: Lead and evolve change release and risk management practices across data platforms. Design and implement a service transition framework to manage hundreds of monthly changes. Develop a guidebook for platform change standards and ensure consistent, safe deployments. Collaborate with engineering teams … to ensure alignment with best practices and governance. Measure success through internal customer feedback and service quality metrics. Manage a growing team of up to 8 Stay current with industry trends and apply modern testing, DevOps, and CICD strategies. Requirements: Experience in Change & Risk Management within Financial Services. Strong understanding of AWS Cloud and modern deployment environments. Exposure to More ❯