8 of 8 Permanent Service Management Jobs in Scotland

Role: Head of Infrastructure and Service Salary: Competitive Location: Glasgow (Hybrid - 3 days in office & up to twice per month travel to Ipswich) Fruition are currently recruiting for an experienced Head of Infrastructure and Service for a market leading organisation who are currently undergoing an exciting period … transformation. The role will report to the Chief Technology Officer and will take full responsibility for the organisations infrastructure estate, modern workplace and IT service provision. The organisation will be migrating their core operations to the cloud in the next 12 months and the team you will be responsible ...

rata The Opportunity We are currently recruiting for an IT Support Analyst to join a well established financial services and wealth management organisation on a six month fixed term contract. This role sits within the internal IT team and plays an important part in supporting colleagues across the business. … deskside support from the Glasgow office. It would suit someone who enjoys working closely with users, solving problems and delivering a high standard of service in a professional environment. You will be supporting a modern Microsoft based environment and working as part of a collaborative IT team focused ...

Salary : Competitive About the Role We are seeking a motivated and technical experienced Team Lead to provide mentoring,guidance and leadership to our IT Service Desk teams. This role is pivotal in driving serviceand technical excellence, resolving customer issues, and developing your team whilemaintaining outstanding customer satisfaction. You will … lead by example, mentor your teammembers, and delivering client service excellence according to the Redsquid values. Key Responsibilities • Lead and develop a Service Delivery team, fostering a proactive, high-performanceculture driving Ownership, Communication and Action.• Act as the initial technical escalation point for your team, ensuring swift resolution ...

develop IT Infrastructure Engineer and IT Support Engineer. Oversee performance, resource planning, and foster a culture of accountability and continuous improvement. IT Operations & Service Delivery: Ensure delivery of reliable IT services that meet business SLAs. Oversee incident, problem, and change management processes, serving as an escalation point … technical issues. Infrastructure Management: Direct the design, implementation, and maintenance of on-premises, cloud, and hybrid IT infrastructure. Ensure system availability, resilience, and compliance with recovery and continuity plans. End-User Support: Drive high-quality, consistent end-user support. Oversee device lifecycle, onboarding/offboarding, and enhance user satisfaction ...

cross‐functional projects involving applications, digital transformation, or process optimisation. Hands‐on experience with applications such as SAP, PLM, CAD, CRM, and Risk Management tools. Qualifications Third level qualification (desirable) Hands‐on experience with applications such as SAP, PLM, CAD, CRM, and Risk Management tools. Experience acting … first line support for business users Understanding of end‐to‐end business processes (e.g., engineering, supply chain, finance). Familiarity with ITIL or similar service management frameworks. Excellent interpersonal skills as this role is heavily people facing **Please note every successful candidate must complete Security Clearance: BPSS (minimum ...

site forward whilst working on multiple, high impact projects. The site has expanded rapidly following recent successes, this role therefore requires strong project management skills to oversee multiple high-impact initiatives. Excellent communication and collaboration with diverse Stakeholders, ensuring alignment between IT and business functions, is essential for success … ensuring they're tackled efficiently and effectively. Who We're Looking For: Someone who: Has a proven track record in IT support and project management with a solid foundation in Microsoft technologies. Strong technical background: networking (switch/router configuration, cabling), server management, Microsoft 365, Active Directory ...

capabilities, they are strengthening the leadership of their technology division. As the Head of Platform & Technology Delivery you will lead the engineering and technology service teams responsible for building, operating and evolving their platforms. The role ensures that the technology estate remains reliable, secure and capable of supporting both … Platform and Technology role: Lead the delivery and operation of technology platforms, data systems and infrastructure, ensuring services operate reliably and to agreed service levels. Strengthen delivery discipline across engineering and technology teams, improving planning, prioritisation and execution of development and infrastructure initiatives. Oversee major technology initiatives from business ...

Company Description PACE Anti-Piracy Inc., is an industry leader in the development of robust protection products, and flexible licensing management solutions. Since 1985, PACE has provided software publishers and developers with easy to use, high quality solutions for anti-piracy protection and secure software distribution. PACE's products … some flexibility for part-time remote work. Key Responsibilities Bring-up and integration of existing software on Linux platforms, including packaging, deployment, and system service management. Collaborate with product management and other engineering teams to plan features and deliver high-quality releases. Participate in code reviews, design discussions ...