Remote 2nd line Technical Support Advisor OOH
- Hiring Organisation
- Focus Group
- Location
- Stirling, Scotland, United Kingdom
Description Out of Hours 2nd Line Technical Support Specialist Location: Remote, UK Salary: £30,000 - £32,000 + Shift Allowance Shift Pattern: 4 on, 4 off | 7pm - 7am | Includes weekends and bank holidays Are you a skilled problem-solver with a passion for technology and customer … team and help keep our customers connected and supported when they need us most. What You'll Do - Provide 1st and 2nd line support across IT, telecoms and connectivity services. - Troubleshoot and resolve technical issues via phone, email, chat and customer portal. - Manage incidents, service requests ...