1 of 1 Permanent Workflow Analysis Jobs in Scotland

Workforce Management (WFM) Analyst, EU Workflow, EU STP Job ID: Amazon UK Services Ltd. Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth's most customer-centric company, Earth's best employer, and Earth's safest place to work. We are recruiting for a … who is a strong communicator and networker to build successful working relationships not only within his own site but across the EU network to join us as a EU Workflow Analyst The ideal candidate will possess both an optimization background that enables him/her to manage quantitative planning and a demonstrated ability to think broadly and strategically about … data collection and analysis. We are looking for a candidate with experience in workforce scheduling procedures, strong excel knowledge and a candidate with strong mathematical/analytical skills. The Workflow Analyst is responsible for ensuring multiple Customer Service sites meet service levels by staffing planning, work mix blending and call queue adjustments, and overall management of workflow across More ❯