1 to 25 of 26 Permanent SaaS Jobs in the Scottish Borders

Remote Senior Director, Engineering- X-Ops Platform

Hiring Organisation
Sophos
Location
Innerleithen, Scottish Borders, UK
adoption—setting guardrails, enabling teams, and demonstrating measurable improvements in productivity and quality Desirable skills Experience building and operating platforms at scale in a SaaS environment, ideally with multi-region cloud deployment Familiarity with modern CI/CD, Infrastructure as Code, containerisation, and observability tooling Strong security and compliance mindset ...

Remote Product Manager - Wealth

Hiring Organisation
grabjobs
Location
Kelso, Scottish Borders, UK
market. What we're looking for We're looking for someone with a proven track record as a Product Manager in a B2B SaaS environment, ideally with experience scaling an established product by improving customer satisfaction, adoption and retention. You'll have demonstrable experience leading customer discovery, translating customer insight ...

Remote Senior Frontend Engineer, Marketing Website

Hiring Organisation
grabjobs
Location
Galashiels, Scottish Borders, UK
review generously, and treat levelling up the people around you as part of the job. Nice to haves Prior experience working on a large SaaS marketing website, at real traffic and with real stakes attached. Astro, or another islands or static-site framework. Cloudflare Workers, or another edge or serverless ...

Remote Product Manager (UK)

Hiring Organisation
grabjobs
Location
Galashiels, Scottish Borders, UK
Hypori, Inc. is a high-growth cybersecurity SaaS company transforming how organizations think about secure mobility. Our virtual workspace platform enables users to access enterprise apps an d d ata from a ny mobile device—with zero data on the endpoint and total personal privacy. Backed by $55M in funding ...

Remote Senior Product Manager

Hiring Organisation
Sophos
Location
Hawick, Scottish Borders, UK
delivery, either from the customer, MSP, or vendor side. Experience in a product feedback, customer success, or voice-of-customer role within a B2B SaaS or security vendor environment. Demonstrated experience supporting end-user training, onboarding, or adoption programmes, either directly or through channel partners. Knowledge & Skills Working knowledge ...

Remote Customer Lifecycle Marketing Manager EMEA

Hiring Organisation
NinjaOne
Location
Peebles, Scottish Borders, UK
product usage insights, surfacing regional learnings that inform global lifecycle strategy and prioritization Other duties as assigned About You 5+ years of B2B SaaS customer or lifecycle marketing experience Experience building targeted, behavior-driven lifecycle programs across the customer journey Proven track record of driving measurable expansion pipeline and renewal ...

Remote 64576878680 -Technical Support Engineer

Hiring Organisation
grabjobs
Location
Galashiels, Scottish Borders, UK
strong understanding of how our platform works from a technical and end-customer perspective. Skills & Experience 1–2+ years of experience in technical or SaaS customer support. Familiarity with web technologies (HTML, CSS, JavaScript, or Shopify Liquid experience is a big plus). Strong problem-solving and communication skills, with ...

Remote Enterprise Customer Success manager

Hiring Organisation
TiPJAR
Location
Galashiels, Scottish Borders, UK
cross‐functional initiatives that enhance the end‐to‐end client journey. What You Bring Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality. Exceptional relationship‐building and communication skills, with confidence engaging senior and executive stakeholders. Strength in delivering strategic account reviews, translating data into ...

Remote Customer Success Manager - French Speaker

Hiring Organisation
grabjobs
Location
Peebles, Scottish Borders, UK
Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Our Core Values Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility ...

Remote Technical Product Manager (London, UK)

Hiring Organisation
grabjobs
Location
Hawick, Scottish Borders, UK
integrity of data flows between Rightsline and other enterprise systems such as ERPs and data warehouses. Must have 4+ years administering a global enterprise SaaS product, including hands-on Rightsline experience. Background in IP management, legal operations, contract management or media supply chain systems. Track record managing stakeholders across time ...

Remote Project Manager

Hiring Organisation
Five Sigma
Location
Melrose, Scottish Borders, UK
join our Project Management team, within our Professional Services group. In this role, you will be responsible for launching new customers on Five Sigma SaaS platform, as well as dealing with the onboarding of existing customers. To accomplish that, the Project Manager works with our customers to build ...

Remote Customer Lifecycle Marketing Manager

Hiring Organisation
Pubnub
Location
Hawick, Scottish Borders, UK
strategies. Partner closely with Customer Success and Account Managers. Measure lifecycle program performance and optimize results. About You Minimum Requirements 3+ years in B2B SaaS lifecycle, customer, or retention marketing. Experience marketing to developer-focused audiences. Data-driven approach to segmentation, timing, and measurement. Hands-on experience with ...

Remote Customer Success - Retention & Expansion (Remote, United Kingdom)

Hiring Organisation
Brightorder Inc
Location
Jedburgh, Scottish Borders, UK
valued Operational Excellence – Your processes are structured, organised, and measurable What You Bring 3–5 years’ experience in Customer Success, Account Management, or SaaS retention roles Proven experience leading renewal and cancellation conversations Strong commercial instinct and confidence discussing contracts, pricing, and value High emotional intelligence and resilience under pressure ...

Remote Senior Product Manager (Remote)

Hiring Organisation
Vendavo
Location
Jedburgh, Scottish Borders, UK
members in sales, customers, and partners. THE SKILL SET Experience - Have 6+ years of relevant work experience in product management at a high-performance SaaS consumer technology company. B2B SaaS Experience (Preferred) - Experience in B2B SaaS, with Pricing and/or price optimization management as a nice-to-have … passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo’s Pricing & Strategy Management (Pricepoint, Enterprise Pricing Platform, Deal Price Optimizer, and Vendavo AI), Sales & Quoting Solutions (Intelligent ...

Remote Customer Support Advocate (Europe - Remote)

Hiring Organisation
Hospitable
Location
Innerleithen, Scottish Borders, UK
November 3, 2025. We're looking for someone who: Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product. Cares about the impact their work has on the team and the company. Has a keen eye for detail and eagerness for constant improvement. ...

Remote Technical Support Agent - UK

Hiring Organisation
Tapcart
Location
Jedburgh, Scottish Borders, UK
warm handoffs of in flight tickets, weekly team syncs, and live coaching. Qualifications 3 to 5 years of technical support experience, ideally in a SaaS or ecommerce environment supporting mid-market or enterprise customers. Strong working knowledge of Shopify (themes, admin, APIs) and the mobile app ecosystem (App Store ...

Remote Full Stack Engineer - Cloud & SaaS Integrations

Hiring Organisation
Do It
Location
Melrose, Scottish Borders, UK
spend is no longer just AWS, Google Cloud and Azure. Our customers now run a large and growing share of their technology spend through SaaS platforms, data clouds and AI vendors - and every one of those vendors is an integration that brings another slice of their spend into view. … them Strong knowledge of software engineering practices, design patterns and architectural principles Demonstrated passion for creating high-quality web/SaaS apps Excellent communication skills in English, both written and verbal Self-organized, goal-oriented and self-motivated; confident, thorough and tenacious Bonus Points Experience building integration platforms or extensibility ...

Remote Software Engineer - Olo Network

Hiring Organisation
Olo
Location
Peebles, Scottish Borders, UK
a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots … engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel ...

Remote Senior Software Engineer - Core

Hiring Organisation
grabjobs
Location
Melrose, Scottish Borders, UK
a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, loyalty and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While … engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel ...

Remote Ruby on Rails Developer (AI Focused) USA

Hiring Organisation
grabjobs
Location
Hawick, Scottish Borders, UK
clients based in Houston, TX. Years of experience: 3 to 5 years Location: USA About Client: A fast-growing US-based SaaS company is transforming how energy firms manage operations. Their end-to-end ERP platform streamlines field data, production, finance, land, and compliance, delivering real-time insights and operational … implement AI-driven functionality that improves automation and user experience. This includes leveraging LLMs, machine learning models, and modern AI tooling within a production SaaS environment. This is a hands-on role for someone who can move quickly, make pragmatic decisions, and bring AI concepts into real, scalable product features. ...

Remote Fullstack Software Engineer - Catering

Hiring Organisation
Olo
Location
Hawick, Scottish Borders, UK
a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots … engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel ...

Remote Customer Success Manager - UK (French Speaking)

Hiring Organisation
Ketch
Location
Jedburgh, Scottish Borders, UK
timezone support coverage on an ad-hoc basis, triaging and resolving customer issues to minimize downtime and meet SLAs. Skills Proven delivery of SaaS implementations and high-quality customer-facing deliverables, with the ability to manage multiple concurrent onboarding engagements independently. Strong customer and stakeholder management, able to lead executive … action approach. Comfortable working within a regional CS team, collaborating across time zones to support shared customer outcomes. Technically astute with strong understanding of SaaS concepts, integrations, and practical troubleshooting. Requirements 5+ years of experience in customer success, professional services, solutions consulting, or a related customer-facing technical role ...

Remote Sr. Software Engineer, Fullstack

Hiring Organisation
First Up
Location
Tweedbank, Scottish Borders, UK
elegant architecture. You'll set the bar for engineering quality and help elevate those around you. Responsibilities Core Engineering & Ownership: Build and own scalable SaaS applications end-to-end — frontend, backend, and data layers. Write production-grade code that is reliable, readable, efficient, and testable. Raise the bar through thoughtful … plus. Proven full-stack experience across frontend (React.js), backend, and database layers. Technical depth in at least one engineering domain: distributed systems, multi-tenant SaaS, application databases, networking, security, serverless, event streaming, or similar. A genuine drive to build beautiful, intuitive products with the customer always in focus. Innate curiosity ...

Remote Senior Customer Support Specialist

Hiring Organisation
Olo
Location
Kelso, Scottish Borders, UK
a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role … engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel ...

Remote Technical Support Engineer (French-speaking)

Hiring Organisation
Ketch
Location
Tweedbank, Scottish Borders, UK
owning customer communication and resolution timelines What We're Looking For 4+ years in a technical support, solutions, or implementation role at a B2B SaaS company (pure software -- not hardware, networking, or systems integration) Strong working knowledge of JavaScript, HTML, CSS, and APIs Comfortable using Postman or similar tools … troubleshoot API behavior Experience administering or supporting SaaS platforms Genuine technical curiosity -- self-directed learner who digs into product, reads docs, and builds working knowledge of complex systems Fluent in French (professional, customer-facing level) and English UK-based with the right to work in the UK Flexibility to overlap ...