IT Specialist
- Hiring Organisation
- Major Talent
- Location
- Scunthorpe, Lincolnshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £27000 - £28000/annum excellent benefits
experienced IT Support Engineer/2nd Line Support Analyst with strong Microsoft and networking knowledge who enjoys resolving incidents, supporting infrastructure, and delivering excellent customer service. The Role As part of the IT team, you will: Provide 1st and 2nd Line IT Support to site users Investigate and resolve …/Office 365 Support backup technologies and infrastructure systems Troubleshoot VOIP, printers, copiers and end-user hardware (laptops, desktops, phones) Manage tickets via Jira Service Desk , ensuring SLAs are met Escalate complex issues where required What We're Looking For Proven experience in 2nd Line Support/IT Support ...