2 of 2 Permanent Social Skills Jobs in Scunthorpe

will be on strong project governance, customer success, and the smooth delivery of business-critical solutions. You’ll guide, coach, and mentor your team to achieve excellence in delivery, communication, and utilisation, embedding a culture of clarity, accountability, and confidence. Collaborating with ERP Service Desk, Account Managers, Business Development Manager and Leadership, you’ll ensure customers experience a seamless journey … vs actual performance and identify opportunities to improve efficiency and profitability Champion the Customer Experience • Ensure customers experience a seamless, confidence-inspiring journey from start to finish • Proactively manage communication, progress, risks and outcomes — eliminating surprises Continuously Improve & Innovate • Identify and remove friction using automation, AI and process standardisation • Embed lessons learned to drive consistency, predictability and reduced rework • Collaborate … experience coaching and developing consultants. Track record of achieving project delivery targets (time, budget, quality) within Professional Services. Financial literacy and experience managing departmental budgets, utilisation, and margin. Strong communication and stakeholder management skills. Ability to translate technical delivery into clear business outcomes. Commitment to The Effortless Experience principles: clarity, simplicity, and reliability. Desirable Experience with Dynamics 365 Business Central More ❯

Skills 2+ years in IT consultancy or technical delivery roles, ideally in cloud or infrastructure. Proven track record of successful solution delivery. Strong project scoping, resource management, and communication skills. Commercial and business awareness. Technical Expertise: Microsoft 365 & Server Solutions Virtualization & Cloud (Azure) Networking, Security & Compliance Backup & Disaster Recovery Wireless Network Configuration Technical Support & Troubleshooting Project Management & Documentation Why More ❯