1st Line IT Assistant [Maternity Cover] (JPC-71)
Sevenoaks, England, United Kingdom
Construction Professionals Recruitment
Overview Our client, a leading Construction Consultancy, is seeking a maternity-cover IT Assistant to join their Sevenoaks office on a fixed-term basis (10 months) . This hands-on role provides first-line technical support and day-to-day IT administration to keep users, devices, and core systems running smoothly. The successful candidate will work closely … with the IT Manager to support projects, upgrades, and security best practices. Key Responsibilities Helpdesk Support Act as first point of contact for IT support via phone, email, and ticketing system. Diagnose and resolve hardware, software, and network issues promptly. Maintain accurate documentation of incidents, resolutions, and common fixes. User Management Create, configure, and manage user accounts, mailboxes … and permissions in Active Directory and Microsoft 365. Perform onboarding tasks including account setup, hardware allocation, and IT orientation. Manage off-boarding: disable accounts, recover assets, and archive data. Maintain group policies, security groups, and access control to meet IT policy requirements. Computer & Device Configuration Configure, deploy, and image laptops, desktops, and mobile devices for office users. Install More ❯
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