2 of 2 DemandTrendPermanent Lead Jobs in Sevenoaks

Service Support Lead Sevenoaks £25k plus benefits 25 days holiday Hybrid working Purpose of the Role The Service Support Lead is the day-to-day manager of the Service Desk, ensuring all support cases are handled efficiently, SLAs are met, and customers receive timely updates. Acting as a first step into management, the role provides leadership to engineers while supporting More ❯

Service Support Lead Sevenoaks (Hybrid) | £25,000 + Benefits Join a leading technology and communications provider delivering managed IT, cloud, connectivity, cybersecurity, and support services to a wide client base. In this role, you’ll act as the primary point of contact for the service desk, ensuring SLA targets are met, customer relationships are maintained, and issues are resolved effectively … the ability to analyse data, spot trends, and drive improvements Proactive approach with the ability to take initiative and improve processes If you’re a customer-focused service desk lead with a passion for driving performance and building strong client relationships, this role offers an exciting opportunity to step up in a supportive, growth-oriented business. More ❯