2nd Line Engineer
- Hiring Organisation
- Nextech Group Limited
- Location
- Sevenoaks, Kent, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
escalated from 1st Line * Answer customer calls and log support tickets when other resources are stretched * Respond to alerts from monitoring systems to deliver proactive maintenance and support * Support and mentor 1st Line Engineers with ticket escalations and queries * Create and maintain detailed documentation of client environments ...