Head of Customer Service & Operations
- Hiring Organisation
- CCP Recruitment Limited
- Location
- Sevenoaks, Kent, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £75,000
Proven experience leading customer service, service delivery or operational teams. A track record of driving change, continuous improvement and operational transformation. Strong people leadership skills … with the ability to motivate, develop and retain high-performing teams. Experience managing technical, engineering or field-based service functions. Excellent stakeholder management and communication skills. Strong commercial acumen and a data-driven approach to decision-making. The ability to balance strategic thinking with a hands-on leadership style. What ...