4 of 4 DemandTrendPermanent Social Skills Jobs in Sevenoaks

plan and produce timely project reports to detail and frequency required Define project tasks and resource requirements, effectively co-ordinating project staff to ensure adequate levels of resource and skills are available Improve the confidentiality, integrity, accuracy, and availability of data Keep abreast of and implement best practices in project management and IT trends, share knowledge and contribute to … effective, and productive relationships. Competent at managing own learning and self-development and modelling this for others with a willingness to support the learning and development of colleagues Excellent communication skills across the full breadth of written, verbal, presentation, and digital media with the ability to communicate complex technical information to a variety of audiences. Qualifications and skills More ❯

for customer issues, critical incidents (P1s), and vulnerability triage. Oversee shift management, ensuring appropriate cover and resource allocation. Carry out regular quality checks on cases, ensuring high standards of communication and resolution. Track, analyse, and report on SLAs, KPIs, team stats, and customer feedback. Work with the Service Desk Manager on process improvements, customer escalations, and side projects. Contribute to … continuous service improvement by identifying and implementing process and performance enhancements. Participate in team meetings, customer reviews, and service improvement initiatives. Person Specification Skills & Knowledge Proven experience in a customer focused environment Excellent organisational and prioritisation skills. Strong analytical and problem-solving ability, with a focus on continuous improvement. Confident in … using IT systems Behaviours & Competencies Professional, calm, and confident under pressure. Strong leadership qualities, with the ability to motivate and manage engineers day-to-day. Customer-focused with excellent communication skills (verbal and written). Collaborative and supportive team player with a proactive approach. Able to balance operational delivery with improvement initiatives. Detail-oriented and committed to service quality. More ❯

of West Kent in a full-time permanent role as a IT Support Analyst as part of a growing IT team. Enjoy a varied role where you will bring skills across helpdesk-style user support and server management into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too … as part of an established IT team and will need to enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills. Skills required for the IT Support Analyst role include: Windows based desktops and laptops Microsoft 365 administration (Azure, Exchange, Teams, SharePoint) Active Directory, DHCP, DNS, Radius and Group More ❯

You will need to be able to remain calm and effective under pressure, particularly during technical incidents and/or service interruptions. You would also need to have excellent communication and inter-personal skills as you will be communicating technical matters to teaching staff, with a positive, service-orientated attitude. As you will be coaching and training teachers in More ❯