2 of 2 Permanent Stakeholder Management Jobs in Sevenoaks

Service Desk Lead

Hiring Organisation
Specialist Recruit
Location
Sevenoaks, Kent, England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £47,000 per annum
Lead, coach, and develop a team of support engineers Manage appraisals, performance, absence, and disciplinary processes Support recruitment, onboarding, and ongoing training Escalation & Problem Management Act as the main escalation point for client issues Build strong client relationships and manage expectations Work collaboratively to resolve complex issues efficiently Collaboration … Service Desk/IT Support environment Previous experience managing or leading a team Strong understanding of SLA & KPI-driven environments Excellent communication and stakeholder management skills A proactive, organised, and process-driven approach Passion for delivering outstanding customer service What’s in it for You? Opportunity to lead ...

Service Desk Manager

Hiring Organisation
Specialist Recruit
Location
Sevenoaks, Kent, England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £47,000 per annum
Lead, coach, and develop a team of support engineers Manage appraisals, performance, absence, and disciplinary processes Support recruitment, onboarding, and ongoing training Escalation & Problem Management Act as the main escalation point for client issues Build strong client relationships and manage expectations Work collaboratively to resolve complex issues efficiently Collaboration … Service Desk/IT Support environment Previous experience managing or leading a team Strong understanding of SLA & KPI-driven environments Excellent communication and stakeholder management skills A proactive, organised, and process-driven approach Passion for delivering outstanding customer service What’s in it for You? Opportunity to lead ...