2 of 2 Permanent Customer Engagement Jobs in Sheffield

Doncaster, 2 days a week) Join an established, forward-thinking Dynamics 365 CRM end user providing 1st/2nd line support whilst also contributing to transformation projects to improve customer experience. Key Responsibilities and Skills Strong experience working with Dynamics CRM, with a focus on customer engagement and Power Platform. Troubleshoot and resolve application-related issues. Hands More ❯

with operational execution. A key deliverable of the role will be developing transactional sellers into consultative BDMs. You will foster a high-performance sales culture that is data-driven, customer-focused, and aligned with Twinkl’s mission to support educators worldwide. This role requires you to stay up to date with the UK education system, curriculum developments and competitors … sales metrics and driving solution based sales outcomes. Deliver accurate forecasting and ensure sales targets are met or exceeded. Identify performance gaps and implement strategies to improve conversion rates, customer engagement, and overall sales effectiveness. Support team members with complex negotiations, proposals, and closing high-value deals. Collaborate with marketing, customer success, and product teams to drive … cross-functional alignment and customer satisfaction. Encourage a culture of accountability, continuous learning, and professional growth within the sales team. Experience & Requirements: Proven success in coaching and developing salespeople into high-performing BDMs. Experience building a consultative, solution-focused sales culture. Proven track record in B2B sales, ideally within the education, EdTech or SaaS sectors. Strong consultative sales skills More ❯