DemandTrendPermanent Customer Experience Jobs in Sheffield

12 of 12 DemandTrendPermanent Customer Experience Jobs in Sheffield

Program Manager, Supply Chain management, Amazon Global Logistics, Exports Supply Chain

Sheffield, Yorkshire, United Kingdom
Amazon
help ensure a fast cost effective solution to delivering packages to every far reach of the world. Do you obsess over how to improve processes to deliver a superior customer experience? Do the words "that can't be done", drive you to find a solution for how "that can be done"? Do you desire a career that will … take action on the data, as well as developing action items to improve results over the short and long term. BASIC QUALIFICATIONS - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Amazon Customer Excellence Systems (ACES) Specialist, UFG , Amazon Now

Sheffield, Yorkshire, United Kingdom
Amazon
Amazon Customer Excellence Systems (ACES) Specialist, UFG , Amazon Now Job ID: Q-Express Documents Transport Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced ACES Specialist with a strong record of achieving results. We … developing a deep knowledge of the operation processes. You will creating effective communication plans to provide visibility to all impacted teams to enable overall process alignment. You will have experience in a similar role in Continuous Improvement. Your ability to influence through change, while using data to drive decisions, will ensure your success in this role. Key job responsibilities … Manage the UFG store improvement plan to focus on best customer experience at the lowest cost - Develop a culture of continuous improvement and lean thinking - Contribute to and facilitate Kaizen activities - Help drive the implementation of Lean Standard Work and SOPs - Train and support all levels in Kaizen activities - Disseminate Lean Standard Work principles across teams - Support and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sr. Program Manager, EU, WW Returns, ReCommerce & Sustainability

Sheffield, Yorkshire, United Kingdom
Amazon
to continuously innovate, delight customers, and maximize the reuse of returned products while minimizing waste.Join a team that's revolutionizing sustainable commerce while working on projects that directly impact customer experience, operational efficiency, and environmental sustainability. Role Overview: We're seeking a dynamic Senior Program Manager to join our WW Reverse Logistics Services team in Europe. This role … logistics network A day in the life In this role, you will: • Ensure seamless technical and operational support across various internal and external systems • Drive programs that create innovative customer experiences • Manage carrier relationships and quality metrics with a team of Logistics Coordinators • Oversee smooth transitions between carriers and Amazon warehouses • Navigate complex cross-border shipping requirements and documentation … Adapt to dynamic challenges in multiple functional roles (program manager, product owner, project leader) BASIC QUALIFICATIONS - Experience in program or project management - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS - Master's degree, or MBA in business, operations, human More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sr. Program Manager- ACES, IN ACES

Sheffield, Yorkshire, United Kingdom
Amazon
Amazon is looking for a motivated individual for the profile of ACES (Amazon Customer Excellence System) Program Manager for its India transportation operations team. As a program manager, you will: Serve as gatekeeper in assigned process areas for the change management process Partner with tech organization on the business requirement documents (BRD) Define the right process and work with … performance across all projects Audits completed projects to verify sustained impact This role calls for an individual who understands all aspects of performance which impacts both internal and external customer experience. The individual will determine, then drive, any initiatives necessary to improve it. It requires an individual to showcase judgment and decision making skills to create long term sustainable … process paths to improve customer experience. The successful candidate will be a person who enjoys and loves working with data, understand operational processes and would be able to design and define progress paths. Key job responsibilities Amazon is looking for a motivated individual for the profile of ACES (Amazon Customer Excellence System) Program Manager for its India transportation More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

AV Project Manager

S5, Parson Cross, Sheffield, Burngreave, South Yorkshire, United Kingdom
Audio Visual Recruitment Ltd
The client is passionate about designing and integrating the best, most reliable technology for their customers. To further improve the process and customer experience, we’re currently seeking an experienced AV Project Manager to join our team. As an AV Project Manager, you'll lead the delivery of best-in-class audiovisual systems to a nationwide network of … costs, variations and changes throughout the project Take full ownership of financial performance, as well as quality and client relationships throughout • Report project progress back to the business Required Experience • You will need to be a proven Project Manager with strong AV experience • A good understanding of relevant AV equipment to include Digital Video, Projection Systems, Control Systems … Audio Systems, Large format displays, DMX Lighting and BMS integration • Familiarity with AV industry standards such as AVIXA (InfoComm) and certifications (CTS, CTS-D, CTS-I) is a plus • Experience working with design software (AutoCAD, Visio, etc.) is a plus • Salesforce experience • Strong communication skills at all levels and an ability to drive progress • Proven experience managing More ❯
Employment Type: Permanent
Salary: £40000 - £55000/annum Excellent Benefits
Posted:

Project Manager Audio Visual

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Vivedia Limited
AV technology. Its just part of our DNA. Were deeply passionate about designing and integrating the best, most reliable technology for our customers. To further improve our process and customer experience, were currently seeking an experienced AV Project Manager to join our team.? As an?AV Project Manager, you'll lead the delivery of best-in-class Audio … . Our friendly team of 170 are our most important customers.?We care about having a positive, friendly, and engaging workplace, as that is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - were officially one of the Best Companies in the UK to work for! It … This passion is driven from the top down by James, our MD (who hates titles and is just simply James) and the leadership team who make sure that brilliant customer service is at that heart of everything we do.?When you meet us, youll see what we mean. Its so important that we are the right fit for each More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Sr. Program Manager, Stores Compliance

Sheffield, Yorkshire, United Kingdom
Amazon
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Selling Partners (SPs) are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices. Over 2 million Sellers sell on Amazon and we obsess … over providing world class support to them. In EU, we continue to observe an unprecedented wave of legislation that impacts SP experience (for sellers and vendors), constrains selection and jeopardizes growth. This increases the complexity and cost of selling in EU and makes compliance the primary barrier to SP launches in the region. Key job responsibilities As Sr. Program … end to end launch of features from requirements to release. • Work closely with engineering, go to market, operations and other product teams to define and improve your product and customer experience • Define, prioritize, and plan the resources needed for successful product delivery • Communicate product releases, impact and timelines to leaders and stakeholders About the team Who are we More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Sales Account Manager - SaaS, Tech, Cloud - Enterprise Leader

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Recruitment Revolution
business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯
Employment Type: Permanent
Posted:

Sr. Program Manager- ACES, IN AMZL

Sheffield, Yorkshire, United Kingdom
Amazon
Amazon is seeking a motivated individual for the role of ACES (Amazon Customer Excellence System) Program Manager in its India transportation operations team. As a program manager, your responsibilities will include: Serving as a gatekeeper in assigned process areas for change management. Partnering with the tech organization on business requirement documents (BRD). Defining the right processes and working … providing visibility into milestones and performance. Auditing completed projects to verify sustained impact. This role requires an individual who understands all aspects of performance impacting both internal and external customer experience. The candidate will identify and drive initiatives to improve customer satisfaction, demonstrating judgment and decision-making skills to create sustainable process improvements. The ideal candidate enjoys working … operational processes, and can design and define progress paths. BASIC QUALIFICATIONS 3+ years of post-undergraduate and pre-Master's professional or military experience. Master's degree. PREFERRED QUALIFICATIONS Experience with Lean/Six Sigma methodologies. Amazon's inclusive culture empowers employees to deliver the best results for our customers. If you require workplace accommodations during the application or More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sales Account Manager - SaaS, Tech, Cloud - Enterprise Leader.

Sheffield, South Yorkshire, England, United Kingdom
RecruitmentRevolution.com
management and business-critical infrastructure solutions for over 25 years.Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed servicesValues: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success.Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯
Employment Type: Full-Time
Salary: £30,000 - £90,000 per annum, OTE
Posted:

Sales Account Manager - SaaS, Tech, Cloud - Enterprise Leader

City, Sheffield, United Kingdom
RecruitmentRevolution.com
business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 90,000 Annual
Posted:

Sales Account Manager - SaaS, Tech, Cloud - Enterprise Leader.

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Recruitment Revolution
business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯
Employment Type: Permanent
Salary: £90,000
Posted:
Customer Experience
Sheffield
25th Percentile
£45,000
Median
£50,000
75th Percentile
£55,000