3 of 3 Permanent Customer Experience Jobs in Sheffield

Title: Professional Services Engineer Department: Technical Services/Professional Services Location: Sheffield (with travel to customer sites as required) The Professional Services Engineer is a senior technical specialist responsible for designing, scoping, implementing, and supporting complex IT solutions for clients and internal systems. You will combine technical consultancy, infrastructure … Engineering teams Coordinate technical response and perform root cause analysis Provide clear communication to stakeholders, management, and clients Drive service restoration whilst maintaining excellent customer experience Infrastructure & Internal Systems Support Support design, maintenance, and improvement of company IT infrastructure Assist with technology strategy, security initiatives, and systems optimisation ...

S. The role focuses on creating a consistent, modern and scalable digital capability across mobile, web, authentication, APIs, communications and AI-enabled customer journeys. You’ll shape the UK digital technology future-state architecture including simplification of current stacks and convergence of shared platforms while reusing global capabilities where … owned or aligned delivery pods and journey-aligned backlogs to improve pace, accountability and proximity to the business. Outcomes are measured through stronger customer engagement, faster delivery cadence, increased reuse, improved resilience, reduced duplication and clearer business value from digital investment. What you\'ll be doing Set the technology ...

/UI Designer Shape the Future of User Experience We're looking for a talented UX/UI Designer to join a growing product team working on innovative software solutions used by customers around the world. This is an exciting opportunity to work on complex, user-focused products where …/UI Designer, you'll be responsible for designing seamless user journeys and creating modern, intuitive interfaces that improve the overall customer experience. You'll be involved throughout the product lifecycle, from user research and wireframing through to high-fidelity designs and usability testing. Key Responsibilities Design intuitive, user ...