13 of 13 Permanent Customer Service Jobs in Sheffield

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Title: Service Desk Team Leader Location: Sheffield Salary: £28,000 to £34,000 depending on experience Hours: 9.00am to 5.30pm, Monday to Friday Contract: Full-time, permanent If you're an experienced IT engineer who enjoys supporting others, improving processes and keeping a busy service desk running smoothly … this could be a great next step.We're supporting an established MSP in Sheffield who are looking for a Service Desk Team Leader. You'll stay hands-on technically, but you'll also guide the team, support escalations and keep the workflow steady and organised. This is a role ...

Support Specialist This is a key opportunity for an experienced Senior IT Technical Support Specialist to join a growing organisation where technical excellence and customer service sit at the heart of the business. The Role Based at the Sheffield head office, you will act as a senior escalation … broad range of systems and services. You will take full ownership of issues from initial diagnosis through to resolution, while also contributing to service improvement initiatives and supporting the wider technical team. This role is ideal for someone with strong hands-on technical experience, a structured troubleshooting approach ...

Position Responsibilities: This role involves the following: Working in a 24x7 support environment the Operations Analysts focus on maintaining the healthy operation of our customer estates. Triaging of incidents and monitor events and initial resolution support ensuring that response and closure SLAs are met. Completing daily system health checks … find on a variety of windows and cloud technologies Good high-level understanding of infrastructure environments Good problem-solving skills Previous experience on a service desk/Operations centre Excellent written and verbal communication skills Sharp attention to detail Desirable Skills: Experience administering/supporting the following: Windows Server ...

recruit an IT Technician for a full-time, permanent position in Sheffield . This is an exciting opportunity to join a dynamic and customer-focused technology company that delivers tailored IT solutions to a diverse client base. The successful candidate will play a key role as the first point … contact for technical support, providing hands-on troubleshooting and on-site assistance while maintaining excellent customer service standards. Key Responsibilities for the IT Technician role: • Act as the first point of contact for client IT support requests via phone and email. • Install, configure, and maintain software, hardware ...

will be responsible for providing remote monitoring and level 2 support for core systems and technologies to support external client infrastructure. Provides high quality customer support services and technical assistance with a high level of accurate diagnosis and resolution. If you're passionate about technology and adept at troubleshooting … Citrix XenApp/XenDesktop Relevant certifications (eg, Microsoft, Citrix, Fortinet) would be an advantage. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work collaboratively in a team environment. Our Company, Auxilion - About Us Work matters. It's where we spend a third ...

Growth Opportunities * Collaborative and Dynamic Work Environment Key Responsibilities - * Provide technical support, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive ...

troubleshooting, and assisting users to ensure IT systems run smoothly. You'll be working for a growing business delivering reliable IT solutions and excellent customer service. Responsibilities: ? Respond to IT support requests via phone, email, or ticketing system ? Troubleshoot hardware, software, and network issues ? Assist with user account management … permissions ? Support IT projects and system upgrades as required ? Maintain accurate documentation of support activities ? Provide excellent customer service to internal stakeholders Experience and certifications required: ? Proven experience in first-line IT support ? Familiarity with Windows and/or Mac operating systems ? Basic networking knowledge ? IT certifications such ...

Security Engineer required for a company in Sheffield. To apply for this opportunity you must have or hold the following: •Fire alarm installation and service experience • Knowledge of Intruder alarms •Excellent customer service skills •CCTV IP Knowledge also beneficial •Fault Finding experience • Installation experience •Ability to work … wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Fire and Security Service/Installation Engineers covering Sheffield and surrounding areas. Benefit ...

Printer Service Field Technical Services Engineer Servicing the Sheffield or Doncaster Area's. This role is to provide technical field support to accounts in the Kyocera group. We are looking for someone with Printer Technical Service Experience. Responsibilities: Provide technical assistance on printers Effectively investigate and rectify faults … think through problems in a logical manner to enable speedy and accurate resolution of issues Excellent communication and interpersonal skills to ensure first class customer service What we can offer you Salary up to £31000 25 days holiday Company Car & Fuel Card The ability to Buy and Sell ...

Amazon, Walmart, Instacart & Target The Role Lead on relationships with Enterprise brands Drive revenue from new business wins Deliver exceptional levels of sales and customer service to large, strategic clients and prospects Remote - must be UK based Desired Skills & Experience Strong preference for selling retail media ...