17 of 17 Permanent Customer Service Jobs in Sheffield

Centre Salary: £17.18 per hour PAYE Job Type: Interim, Full-time Hours: Typically 9:00am – 5:00pm We are seeking a highly organised and customer-focused IT Stores Assistant to join our clients Collections and Returns Team on an interim basis. Based within a busy collections and returns room … role in supporting the day-to-day management of IT equipment, assisting colleagues with collections and returns, and ensuring an efficient and professional service is delivered to internal customers. Day-to-day of the role: Collections & Returns Operations: Act as the first point of contact for visitors attending ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers … across the Sheffield area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

progress any applications from individuals who do not confirm that they have that right in their application. An opportunity has arisen for an IT Service Desk Technician to work in conjunction with the Trust's existing support teams to provide a 24 hours Service Desk cover, 7 days … technical support for all our services with the knowledge and skills to provide first-time-fix call resolution Recording, triaging and classification of Incidents & Service Requests using the ITIL incident management process Management of High Severity Support Incidents and communication with end users relating to the availability ...

Service Desk Analyst Location: South Yorkshire Contract: Initial 3 Month Contract Working Pattern: Full Time, On Site We are currently supporting an NHS organisation in South Yorkshire with the recruitment of a Service Desk Analyst on an initial 3 month contract. You'll join a busy IT team … providing frontline support to staff across the organisation, acting as a first point of contact for technical issues and service requests. This role is fully on site and would suit someone with previous NHS or public sector experience who is comfortable working in a fast paced support environment. ...

communication skills, be able to work on your own initiative and also work well within a team. Providing a professional, efficient and effective reception service to both patients and health professionals alike.Key responsibilities: Make, amend and cancel clinical appointments for patients using the SystmOne clinical system. Care-navigate patients … most appropriate health professional/service when booking appointments. Deal with and record accurate messages from clinicians and patients.Previous Receptionist Experience within General Practice would be an advantage but not essential as full in-house training will be given.Applicants should have good IT skills, excellent customer service ...

Title: Complex Product Support Manager (SaaS)Department: Customer Value and SuccessLocation: SheffieldWorking Pattern: Hybrid, includes 3 days each week in the officeContact Type: Full time, permanentSalary: up to £50,000Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences … associates & specialists, working closely with our product development & engineering teams, internal stakeholders, and external partners to identify and resolve product-related issues, improving overall customer satisfaction and loyalty.Key Responsibilities:Lead a team of complex product support professionals, providing guidance, coaching, support, and mentorship to ensure excellent customer service ...

Role Purpose The Professional Services Coordinator is responsible for planning, coordinating and supporting the successful delivery of customer projects across the business. The role acts as the central point of communication between clients, engineers, operations, sales teams and internal stakeholders to ensure projects are delivered efficiently, professionally … updates throughout the lifecycle of their projects. They will serve as the primary client contact from project initiation through to completion, ensuring an excellent customer experience and maintaining high standards of communication at all times. Key Responsibilities Project Planning & Coordination Coordinate multiple customer projects simultaneously from initiation through ...

Lead Administrator, a Front of House IT Support apprentice and third-party support; providing leadership, mentoring, workload management, and performance oversight while ensuring exceptional service to all users. Key Responsibilities Leadership and Team Management Lead, manage and develop the IT team. Set objectives, monitor performance, conduct regular reviews … annual appraisals. Allocate work and prioritise support requests. Provide coaching, mentoring and technical guidance. Foster a customer-focused and collaborative team culture. Manage recruitment, training and succession planning where appropriate. Form a strong working relationship with the Finance Director, providing regular operational and strategic updates. IT Operations Ensure ...

first point of contact for IT support requests via phone, email and the helpdesk/ticketing system Logging, prioritising and tracking incidents and service requests through to resolution Providing first-line troubleshooting for hardware, software, printers and peripherals Supporting users with Microsoft 365 applications including Outlook, Teams and SharePoint … vendors on escalated issues Maintaining clear and up-to-date IT documentation and support procedures We're looking for someone who is technically minded, customer-focused and keen to develop their career within IT support. You'll ideally have some previous experience in an IT support or helpdesk environment ...

processes.ResponsibilitiesDeliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive)Investigate, troubleshoot and resolve incidents and service requests in a timely and professional mannerEscalate complex or unresolved issues to third-party vendors or senior IT colleaguesMaintain and update support documentation and resolution … tools (Teams, SharePoint, Outlook, OneDrive)Familiarity with PowerApps and Power BIUnderstanding of business processes in finance, operations, or supply chainStrong problem-solving ability and customer service mindsetClear and confident communication skillsDesirable SkillsKnowledge of Dynamics 365 Field Service or CE modulesExperience with Power AutomateService Management or ITIL experienceBasic ...

Velociti Solutions provides innovative digital transformation solutions and specialist consultancy in operational efficiency, safety and customer service excellence. With deep sector knowledge gained over 30 years, we are trusted by transport authorities, bus operators and rail operators worldwide. Our software spans planning and scheduling, control room and incident … management, safety and compliance, customer information and commercial analytics for bus and rail operators and transport authorities, along with Asset Management. Role purpose As an Apprentice IT Engineer, you will support Velociti Solutions’ IT systems, gaining practical experience and developing the technical skills required to become a Junior ...

operations, security, and processes Expertise in handling technical data questions from clients and prospects. Help champion an environment for ongoing strategic customer success Work closely with key client executive decision makers on product evaluations and proof of concepts to ensure the solutions/products meets client objectives Actively assist … large and dynamic enterprise companies Ability to work well in a highly dynamic/team environment that focuses on providing above industry standard customer service About the perks Strong product-market fit recognized by RepVue High earning potential with clear quota attainment visibility Employee Support Program Loss ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

30am – 4:00pm Monday to Friday About Us Velociti Solutions provides innovative digital transformation solutions and specialist consultancy in operational efficiency, safety and customer service excellence. With deep sector knowledge gained over 30 years, we are trusted by transport authorities, bus operators and rail operators worldwide. Our software … spans planning and scheduling, control room and incident management, safety and compliance, customer information and commercial analytics for bus and rail operators and transport authorities, along with Asset Management. Role Purpose As Senior Software Engineer, you will be accountable for the design, development, deployment and maintenance of the software ...

global network. Our mission statement is to deliver “Right First Time & On Time”. The standard delivery team is responsible for configuration of customer services and internal networks following defined best practice processes. The successful candidate will lead this team. The Supervisor will be responsible for line management, leadership … Global Technical Delivery team.It is also expected they will be an individual contributor to the workload of the team. This will include router configuration, customer onboarding testing, troubleshooting and general support via email & telephone.The role is based in Sheffield (other TNS office locations considered). It has line management ...

benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Hybrid working with regular travel to Yorkshire Water sites and offices.Work type: Permanent. … Senior Project Engineer to join the Asset Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

Travel Paid + Training + Excellent Company Benefits + Company Vehicle Homebased role covering Leeds, Sheffield, York and surrounding areas Are you a Field Service Engineer with Fire & Security experience, looking for a stable role with great earning potential, training and long-term progression? On offer is a field … commercial, industrial and domestic customers. Due to growth, they are looking for an Engineer to cover Leeds, Sheffield, York and nearby areas. You will service, maintain, fault-find and repair a range of fire and security systems, complete service records using PDA systems, and deliver a high standard ...