1 to 25 of 27 Permanent Customer Service Jobs in Sheffield

as a single point of contact for our new and existing customers, seeing each request through from initial enquiry to completion. The Account Executive is responsible for providing excellent customer service, communication and coordination. Building strong customer relationships and going above and beyond stakeholder expectations. Hours: Monday to Friday, 8.30am to 5pm or 9am to 5:30pm … work from home (Salary may be negotiable depending on experience) Key Responsibilities Work as part of the wider client services team to ensure all customers receive the best possible customer experience Assisting the sales team by highlighting new opportunities Communicate with customers using the most appropriate method of interaction including phone, email and video call Attend face to face … meetings as and when required Ensure scheduled reports and tasks are completed in full and on time Take direction from Senior Account Managers and Account Managers to support customer and team objectives. Prioritise workload ensuring all requests are dealt with and completed on time Provide keen attention to detail when processing orders and communicating customer requests to internal More ❯

hands-on skills to test and modify designs as required along with advanced diagnostic and commissioning abilities. The Field Commissioning Engineer will liaise with internal and external stakeholders across Service and Support, Software and Workshop functions to solve problems to the highest standard. The position requires the provision of first-class support to clients, delivering modifications and upgrades on … Engage with internal and external stakeholders throughout project lifecycle and provide updates on progress and demonstrations. Ensure compliance with cross departmental policies, procedures and design requirements. Always provide excellent customer service to Loop clients. Provide proactive and reactive service and support engineering to clients to ensure that automation and robotic systems are functioning to the highest capability. … short notice. Identify electro-mechanical system faults and, where unable to provide solutions directly, liaise closely with internal stakeholders to identify and provide solution. Act as ambassador for the Service and Support department and promote and advocate for the department in a professional manner when carrying out the duties of the position. Other Service and Support administrative tasks More ❯

Customer Support Specialist (German Speaking) Sheffield | Full-time, Permanent | Monday–Friday, 9am–5pmStarting salary: £23,000 | Standard holidaysFull training provided – a fantastic development opportunity for those looking to grow within a tech company!Verus Recruitment is delighted to support our client, a growing tech business based in Sheffield, in the search for a Customer Support Specialist . This … be provided. All we ask is that you bring a positive attitude, a willingness to learn, and a genuine enthusiasm for helping others. What you’ll do: Respond to customer support requests in a helpful and professional manner. Troubleshoot technical queries and resolve issues through to completion. Build trust with customers through clear, supportive communication. Provide remote setup and … training sessions for new users. Accurately log and share key information using internal systems. Act as a customer advocate and champion for the brand. What we’re looking for: Fluent in German and English (spoken and written). Experience working in a customer service role. A real passion for delivering excellent customer service. Strong communication, organisational More ❯

the following skills: Key Skills & Experience 6 months or 1+ years of solid commercial IT support experience or a passion for IT demonstrated by having IT qualifications and good customer service and team working skills. The following knowledge in IT support would be good to have: Windows 7 and 10, Active Directory, DNS and DHCP. Excellent customer service skills including dealing with different types of customers including good face to face skills, dealing with customers over the phone and by email and remotely. A driving licence and car is essential for this role, as there will be travel to different sites within the Sheffield area. Company Benefits 25 days per year + Bank Holidays More ❯

creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Retail Customer Service Associate to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations More ❯

to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Service Representative to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations More ❯

We're Hiring: Head of Customer Operations Sheffield Lead Transformation in a Global SaaS Business Full-Time Fixed-Term Contract (12 months) Location: Sheffield (Hybrid, 3 days in the office, 2 days from home) Scope: Lead operations across key product verticals + oversee our central Customer Resolution function Are you a change leader with a passion for transforming … customer operations at scale? We're looking for a Head of Customer Operations to join our team-reporting into the Director, Global Customer Operations -to help reshape how we deliver exceptional service across the globe. Your Impact This is not just an operational leadership role, it's a transformation opportunity. You'll: Drive end-to-end … operational change across people, process & technology Lead the adoption of digital and self-service solutions to scale customer success Standardise and streamline operations to support rapid global growth Embed a high-performance culture built on data, ownership, and innovation Deliver real, measurable improvement in customer outcomes (NPS, retention, CSAT) What We're Looking For Proven track record More ❯

a growing IT services provider as they look to add a talented IT Field Engineer to their team.This is a fantastic opportunity to bring together your technical skills and customer-focused approach in a business that genuinely values both.You'll be working across multiple client sites in the Sheffield area, delivering hands-on support and building trusted relationships with … work will have real impact.It's a role that combines independence with teamwork, giving you the variety of site-based work alongside the backing of a friendly and knowledgeable Service Desk team. Here’s how you’ll benefit: Work that makes a real impact – You'll be the face of our support team across local client sites, solving real … problems and keeping businesses running smoothly. Enjoy variety and independence – With a field-based schedule across 6–7 customer sites, every day brings new challenges and opportunities. Get rewarded for your expertise – Earn a competitive salary, plus car allowance, all business expenses covered, and enjoy a generous benefits package. Develop your skills and grow your career – Access funded training More ❯

growing IT services provider as they look to add a talented IT Field Engineer to their team. This is a fantastic opportunity to bring together your technical skills and customer-focused approach in a business that genuinely values both. You'll be working across multiple client sites in the Sheffield area, delivering hands-on support and building trusted relationships … will have real impact. It's a role that combines independence with teamwork, giving you the variety of site-based work alongside the backing of a friendly and knowledgeable Service Desk team. Here’s how you’ll benefit: Work that makes a real impact – You'll be the face of our support team across local client sites, solving real … problems and keeping businesses running smoothly. Enjoy variety and independence – With a field-based schedule across 6–7 customer sites, every day brings new challenges and opportunities. Get rewarded for your expertise – Earn a competitive salary, plus car allowance, all business expenses covered, and enjoy a generous benefits package. Develop your skills and grow your career – Access funded training More ❯

am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network … Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. AI Strategy: Driving Innovation and Customer Value At the heart of FluidOne's vision is a robust AI strategy designed to empower customers, streamline operations, and deliver next-generation digital services. Sheffield Branch: Highlander Legacy … emerging technologies such as AI and lead the integration of Revenue Operations (RevOps) principles. This role is pivotal in meeting ambitious revenue targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy:Develop More ❯

of clients' administrative needs and ensure they are met. Problem solving and escalation: Be the main point for escalation, and demonstrate experience of effective complaints handling and support with customer escalations. Skills and experience: Minimum of 3 years' experience in a business administration or support role. Demonstrable leadership capabilities or experience. Excellent communication skills, both oral and written, with … all members of the public. Able to demonstrate experience of effective complaints handling and supporting with customer escalations. Excellent relationship-building skills. Exceptional customer service, with a professional and courteous manner at all times with staff and clients. Excellent attention to detail, proof reading and numerical skills. Excellent problem-solving skills. Excellent prioritisation and time management skills. … Fast 50. We are also incredibly proud to have been officially certified as a Great Place to Work (GPTW). Our industry-leading property search portal and utility management service enables our established and ever-increasing network of letting agent partners, to offer hassle-free all-inclusive accommodation to our growing and strong community of university students, who are More ❯

in the tech sector. We pride ourselves on creating a work environment that encourages growth and learning, making our company an ideal place for those passionate about technology and customer service excellence. Join us to be part of a team that is shaping the future of cloud technology and communication services. Why us? At our company, you're More ❯

Market, supplying a wide range of products to retailers & hospitality outlets. Job Summary They are seeking a motivated and results-driven Business Development Manager to lead and grow our customer base within the soft drink wholesale and retail market. The successful candidate will identify new business opportunities, develop strong client relationships, and deliver sales growth by targeting independent retailers … new clients to encourage repeat business and loyalty. Negotiate pricing, promotions, and supply terms to new customers. Work closely with the sales, logistics, and marketing teams to ensure excellent customer service and product delivery being based in the office for 1 day per week, to be reviewed after 3 months. Monitor and analyse sales performance and market trends. … Proven track record in business development or sales within the FMCG, or wholesale/retail distribution industry. Strong commercial awareness with excellent negotiation and communication skills. Ability to identify customer needs and tailor solutions accordingly. Self-motivated, proactive, and driven to achieve results. Strong organisational and time management skills. Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM systems. More ❯

systems * Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams * Understanding of anti-virus products, web gateway filtering, and networking concepts * Strong communication, problem-solving, and customer service skills * Ability to work under pressure and prioritize tasks effectively More ❯

Job ID: Amazon Spain Services, S.L.U. strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. The Risk Manager within the … across the program; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns. Provide prompt and efficient education and service to Amazon Sellers including appropriate escalation of Sellers' issues. Maintain a positive and professional demeanor always portraying the company in a positive light while effectively managing critical issues. Liaise … Identify proactive documentation of operational procedures required to tackle known risk related patterns. Proven ability to work in fast paced, ambiguous environment where decisions are made without compromising on customer experience. Actively seek solutions through logical reasoning and data interpretation skills and identify trends to appropriate channel including improvement suggestions. Contribute to a positive team environment and proactively aid More ❯

is a newly created role, and it is envisaged that the successful candidates will play a large part in determining the direction of the role. The company supports a customer base spread over 50+ countries, and sales/contracts can range from 10,000 to 100,000 +. Customers and prospects are all involved in the metals manufacturing sector. … regular sales forecasts and reports Building and maintaining strong relationships with key clients, research partners and other stakeholders, to understand their needs and anticipate new business opportunities Making regular customer visits, supported where necessary by technical specialists, to identify leads, develop new business proposals and deliver commercially successful projects Product positioning and brand management; working closely with the leadership … team, colleagues and external partners to define product positioning, pricing strategies, new service offerings and go-to-market plans. Ensuring brand consistency across all marketing channels Planning and executing sales, business development and marketing campaigns, promotions, and events to increase brand awareness and generate leads Identification and management of effective marketing channels such as digital marketing, advertising, and social More ❯

conversion What we're looking for: A confident communicator who enjoys speaking to new people Resilient, positive and target-driven Great at researching and spotting opportunities Previous sales or customer service experience is a plus but personality matters more What you get in return: Competitive salary + uncapped commission Birthday day off Health cash plan (post-probation) Retail … discounts and wellbeing perks Funded team socials Free parking + EV charging Training, development and promotion opportunities Enhanced maternity benefits (after 3 years) Long service awards + refer-a-friend scheme Sound like your kind of role? Bring the energy. Start the conversations. Shape your career. Apply now - and lets get things moving Equal Opportunity: Humnize represents clients that More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

and infrastructure Key Details Vacancy Title MSc Software Engineer Masters Apprentice (PHP) Employer Description Velociti Solutions provides innovative digital transformation solutions and specialist consultancy in operational efficiency, safety and customer service excellence. With deep sector knowledge gained over 30 years, we are trusted by transport authorities, bus and rail operators worldwide. Vacancy Location 2nd Floor Fountain Precinct Sheffield More ❯

fastest growing business broadband providers in in Yorkshire. Due to our growth we're looking to add an enthusiastic VoIP Engineer to our team. Our vision is providing excellent customer service to our SME clients across the UK providing the highest quality. Benefits: Company van, laptop, mobile and credit card! Team days out. Development opportunities. And more! What More ❯

for our customers across our global network. Our mission statement is to deliver 'Right First Time & On Time'. The non-standard team is responsible for delivery of both customer services and internal networks and defining processes for future standard delivery. The successful candidate will lead this team The Supervisor will be responsible for line management, leadership, guidance, vision … testing, coordination, and transition into operational status Analyse solution design packages from Sales Engineering/Network Architecture and provide a work break down and effort estimate to deliver a customer solution Implement technical solutions globally adhering to TNS's Global Change management policy Be a network solution SME in TNS and as a result Provide 3rd line technical support … BAU implementation teams Proactively identify and lead initiatives that drive increased quality or efficiency in how we deliver our services About you: Qualifications: Engage directly with all stakeholders including customer and vendors in the delivery of our solutions Strong knowledge of data communications including TCP/IP, IPsec, xDSL protocols Excellent working knowledge and experience of networking protocols such More ❯

DE-AT 3rd Party Network Manager, Hub Pickup and Return Points (PARP) Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon Hub is growing and we are working to create a world class delivery experience for … operations and look around corners for ways to serve customers, we want your help. The DE/AT 3P PARP Network Manager will be responsible for all aspects of customer delivery and network management strategy of 3rd party pickup locations across Germany and Austria, as we continue to expand our operations. The successful candidate will build and maintain strong … relationships with internal and external partners - including last mile carriers, locker operators, technology, supply chain, and customer service. The DE/AT 3P PARP Network Manager must be both analytical and creative, seeking out ways to improve speed, quality and cost. Drive 3rd party network business development including go-to-market strategies, and executing it by delivering strategic projects. More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves … for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have More ❯

management and business-critical infrastructure solutions for over 25 years.Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed servicesValues: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success.Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves More ❯