organization. Key job responsibilities • Lead comprehensive analysis of key operational datasets, including ticket resolution data, field service metrics, and customer satisfaction indicators to identify patterns, trends, and improvement opportunities • Design and implement data-driven programs that target identified efficiency opportunities, working closely with regional leadership teams to ensure strategic alignment and successful execution • Develop sophisticated analytical frameworks and methodologies … scalable solutions that can be implemented across multiple regions while accommodating local operational requirements • Collaborate with technical teams to implement automation and process improvements that drive sustainable efficiency gains • Design and implement change management strategies to ensure successful adoption of new processes and solutions • Provide regular updates to senior leadership on program status, risks, and realized benefits, including quantitative … owning program strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructionaldesign or related field - Experience leading process improvements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We More ❯
senior leadership - Business level of English PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructionaldesign or related field - Business level of Japanese - Excited about working in a diverse group and contributing to an inclusive culture Our inclusive culture empowers Amazonians to deliver More ❯
key performance indicators (KPIs) and service level agreements for core programs • Drive operational excellence in carrier management and warehouse transitions • Spearhead planning and execution of reverse logistics peak operations • Design and implement scalable processes that accommodate business growth in volume and complexity • Lead cross-border returns operations for Switzerland and Ireland, ensuring service parity with EU5 marketplaces • Create and … owning program strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructionaldesign or related field - Experience leading process improvements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We More ❯
responsibilities Lead the development of multi-year strategic roadmap for demand shaping initiatives • Partner with retail teams to reimagine our commercial calendar and selling patterns • Collaborate with operations to design flexible capacity models that scale efficiently • Work with data science teams to develop predictive models for demand shaping • Create financial models that demonstrate the full P&L impact of … demand shaping initiatives • Develop metrics framework that holistically measures success across speed, cost, capacity, and service levels A day in the life Key Strategic Elements: • Design the future state of our network utilization model that optimally balances speed, cost, and capacity • Architect new commercial and operational frameworks that encourage year-round balanced selling and fulfillment • Create innovative solutions to … Responsibilities: • Lead the development of multi-year strategic roadmap for demand shaping initiatives • Partner with retail teams to reimagine our commercial calendar and selling patterns • Collaborate with operations to design flexible capacity models that scale efficiently • Work with data science teams to develop predictive models for demand shaping • Create financial models that demonstrate the full P&L impact of More ❯
locations: Luxembourg (LUX) or London (LHR) Amazon Freight (AF) EU is looking for a Senior Program Manager to join the AF Strategy team for our externalized freight business. To design and deliver a world class freight experience for our shippers, we are looking for an experienced program manager to lead our Customer Insights work-stream. In this key role … owning program strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructionaldesign or related field - Experience leading process improvements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We More ❯
Supply Chain Manager , Infrastructure Supply Chain Job ID: Amazon Asia-Pacific Resources Private Limited (Singapore) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment … and communicating results to senior leadership PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructionaldesign or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or More ❯
