Application Support Analyst - Sheffield
- Hiring Organisation
- Source Group International
- Location
- Sheffield, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 35,000 - 37,000 Annual
solving and cross-functional collaboration in a modern tech environment. Key Responsibilities Provide expert support via Zendesk or similar systems. Troubleshoot issues across Windows, macOS, and networking environments (TCP/IP, DNS, VPNs). Support cloud applications, Java-based systems, and SaaS platforms. Manage SQL Server tasks (), including queries … support knowledge base. Requirements 5+ years in technical support, ideally in SaaS or enterprise IT. Strong experience with Zendesk (or similar), Windows/macOS, networking, and cloud services. Proficiency in SQL Server, Windows Server roles, and infrastructure monitoring tools. Knowledge of XML/JSON formatting, Java application support ...