3 of 3 Permanent Mac OS Jobs in Sheffield

first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/or macOS operating systems and common business applications Assist users with account access, password resets, and basic security practices Server & Infrastructure Support Monitor on-premises ...

environment. Key Responsibilities Provide first-line support for desktops, laptops, mobile devices, and peripherals Troubleshoot hardware, software, and basic network issues Support Windows/macOS and common business applications Assist with user accounts, password resets, and access issues Monitor servers and assist with basic administration tasks Perform system patching … manage tickets, ensuring clear communication with users About You 12 years experience in IT support or service desk role Understanding of Windows OS and basic networking (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware Strong communication and customer service skills Ability to prioritise workload in a ticketing ...

doing First-line support across desktops, laptops, mobile devices, printers, and peripherals Hardware, software, and basic network connectivity issues Supporting Windows and/or macOS plus common business applications Password resets, access issues, and basic security guidance Keeping an eye on on-prem and cloud servers for performance … incidents, requests, and resolutions accurately What they’re looking for Someone with solid first-line experience who wants to grow Confident supporting Windows devices (macOS a bonus) Comfortable troubleshooting hardware, software, and basic networking Familiar with Microsoft 365, Active Directory, or Azure AD/Entra ID A calm, user ...