1 of 1 Permanent SLA Jobs in Sheffield

First Line Support Engineer - IT Service Desk

Hiring Organisation
Ask4.com
Location
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£28,000
process for new customers Translate written and verbal communications between English and German to support customers and internal documentation Monitor and manage third-party SLA breaches, ensuring appropriate follow-up Handle service abuse management and contribute to maintaining a high-quality customer experience Work collaboratively with colleagues to achieve team ...