2nd Level Support Consultant
- Location
- Sheffield, England, United Kingdom
incidents.* Managing, facilitate, and liaise between the application users and development/technical IT teams.* Working as a member of an agile sprint team, responsible for unit, regression, and user acceptance testing against new and existing features, as well as actively supporting new software releases.* Working with … would have previous experience in QA/UAT testing or supporting software solutions (2nd or 3rd line).* Any exposure to tools such as TFS/JIRA/SQL Studio would be advantageous, but not essential.* Degree or similar education.* Strong communication skills.* A passion to help and provide solutions. ...