1st Line Service Desk Analyst
- Hiring Organisation
- Intercity Technology Limited
- Location
- Shefford, Bedfordshire, South East, United Kingdom
- Employment Type
- Permanent
Solve problems. Support people. Power great service.Be our next 1st Line Support Analyst! Were looking for a customer-focused 1st Line Support Analyst to join our Service Desk team. Youll be the first point of contact for IT support , helping users resolve issues quickly and keeping their technology running smoothly. … days on, 4 days off shift pattern as part of the wider team. About the Role As a 1st Line Support Analyst, youll be the friendly voice and technical support behind every ticket. Youll log, investigate, and resolve incidents, keeping users informed and ensuring service levels are met. When issues ...