1st Line Service Desk Analyst - day shifts
- Hiring Organisation
- Intercity Technology Limited
- Location
- Shefford, Bedfordshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
applications Exposure to Active Directory (e.g. password resets, user account creation) Experience using service desk platforms such as HALO, ServiceNow, or Freshdesk Awareness of cyber security best practices and data protection standards (e.g. GDPR) Previous experience in a 1st line support or helpdesk environment (desirable but not essential) Qualifications … secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more ...