Managed IT Tier 3 Engineer
Shefford, Bedfordshire, South East, United Kingdom
Intercity Technology Limited
Platform to reduce manual effort and improve service efficiency. Drive continuous improvement initiatives across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are implemented. Lead service transition activities, ensuring documentation, training … of the essential technical skills listed above in an Enterprise environment for global clients. Azure Administrator AZ-104 Experience and Knowledge: Essential Technical Skills: Strong Tanium expertise, Endpoint and Server Strong Okta expertise Strong Sailpoint expertise Strong Proofpoint expertise Robust knowledge of Microsoft 365 and Exchange management Solid understanding of networking principles and troubleshooting Strong expertise in supporting … Windows 11 OS Strong expertise in supporting server infrastructure Prior experience of ServiceNow for incident and request management What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death More ❯
Employment Type: Permanent
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