2 of 2 Permanent Azure Jobs in Shrewsbury

work closely with Cloud, Infrastructure, and Support teams—helping shape service governance, supporting escalated issues, and ensuring services built on Microsoft 365, Azure, and related technologies run smoothly and efficiently. This role offers hybrid flexibility from their Shrewsbury base and the chance to influence service strategy in a high … growth environment. Key Responsibilities Lead and optimise service delivery for Microsoft Cloud solutions, including Microsoft 365, Azure, Intune, Entra ID, and Microsoft Security services Own SLA management, service governance, and escalation processes across cloud and infrastructure operations Collaborate closely with technical teams to ensure effective resolution of incidents, changes ...

technology-driven environment. You will oversee the day-to-day running of the Service Desk, ensuring high-quality support is delivered across Microsoft 365, Azure, Endpoint Manager/Intune, and wider cloud services. You’ll be responsible for managing the team, developing processes, improving service delivery standards, and acting … regular reporting to leadership Collaborate with Infrastructure, Cloud, and Security teams to ensure seamless service operations Support end-users and customers across Microsoft 365, Azure, Intune/Endpoint Manager, and related services Contribute to ongoing cloud transformation and modern workplace initiatives What We’re Looking For Previous experience managing ...