7 of 7 Permanent Customer Service Jobs in Shropshire

environment, the ideal candidate will enjoy the buzz of being part of a market-leading business with exceptional people. About the Role As our Customer Service Advisor, you will provide knowledgeable and sensitive support to customers across phone, email and live chat. You will help customers choose suitable … vulnerable customers and discuss personal topics, so empathy, discretion and confidence are essential. Key Responsibilities What you ll be doing: Provide warm, professional customer service, primarily by telephone, supporting customers from product advice and delivery queries through to placing orders. Support elderly and vulnerable customers with patience, empathy ...

sales processes. Your proactive approach and exceptional organizational skills will help drive our business forward, providing outstanding support to our sales professionals and enhancing customer satisfaction. This paid position offers an exciting opportunity to develop your administrative and IT skills within a fast-paced, energetic environment. Duties Manage … update customer relationship management (CRM) software to track sales activities, leads, and client interactions Prepare and maintain sales reports using Microsoft Excel and Microsoft PowerPoint to analyze performance metrics and present data clearly Coordinate with internal teams to process orders, quotations, and invoicing accurately Support the sales team with ...

Service Delivery Coordinator – Telford Pay: £17 per hour (via umbrella, 37.5 hours/week) Location: Telford (onsite, Monday–Friday) Contract: Initially a 6-month rolling contract, with the requirement is expected to run for at least two years, with a strong possibility of becoming permanent for the right person … that's something they'd like. Industry: Global technology and services About the Role We're looking for a highly organised Service Delivery Coordinator to join a global technology business at their Telford site. This is a varied operations-focused role where you'll coordinate customer requests, supplier ...

Your new company The Customer Technical Helpdesk Advisor is responsible for providing high-quality technical support to customers, installers, partners, and internal stakeholders.The role involves diagnosing and resolving technical issues, supporting product configuration and setup, managing customer enquiries, and ensuring a positive customer experience throughout the support … Investigate faults, identify root causes and recommend appropriate solutions. Escalate complex technical issues to specialist teams where necessary. Maintain accurate and detailed records of customer interactions, investigations and resolutions. Prioritise and manage multiple support cases while meeting agreed service standards. Provide clear and concise technical guidance to both ...

Free company products Free on-site parking Food, retail, holidays, cinema, and gyms discounts Wellness programmes, including Employee Assistance Program and OnDemand GP service Free early access to pay scheme Salary sacrifice schemes Employee referral scheme Requirements We’re looking for knowledge and understanding in the following areas: • Windows … access control, and data protection. • Advanced networking concepts (LAN/WAN, Wi-Fi, DHCP, DNS, VPN). Additional attributes we’re looking for: • Strong customer service focus; strong communicate skills (colleagues at all levels). • Problem-solving capability with a logical, methodical approach. • Initiative to take ownership ...

Hiring: Service Delivery & Outsourcing Coordinator 📍 Location: Telford, UK 📅 Duration & Type: 6-Month Contract | Full-Time 🏢 Work Arrangement: 5 days onsite (mandatory) ⏱️ Availability: Immediate or within 1–2 weeks What We are Looking For: Excellent English communication skills , both verbal and written Strong organisation skills with the ability to manage ...

literate and comfortable using computer systems. Patient and thorough, with a willingness to take the time to provideaccurate, consistent, and helpful answers. Strong customer service and communication skills. Keen to develop your existing trade knowledge in a new advisory-focused career. Interested? Please call Taylor Butterfield ...