Customer Service Advisor
- Hiring Organisation
- Vivactive Ltd
- Location
- Malinslee, Shropshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 13 Hourly
live chat, including back orders, returns, refunds and delivery-related issues. Accurately process orders, payments and customer information while working fully in line with PCI DSS, GDPR and internal procedures. What we re looking for: A naturally warm, friendly and empathetic approach to customer service. Confident speaking with … principles of handling personal data securely. - Knowledge of incontinence products or experience working in a health, care or medical-adjacent environment. - Awareness of PCI DSS requirements when taking or processing card payments. Skills - Ability to communicate confidently with elderly or vulnerable customers. - Ability to handle sensitive conversations with ...