3 of 3 Permanent Problem Management Jobs in Shropshire

incidents and problems. - Deploying new Desktop/Laptops utilising SCCM procedure/deploying mobile devices, T&A devices and printers - Desktop configuration and environment management including patching, software upgrades, anti-virus, and malware protection - Managing shared drives, user access and permissions - Working with supplier support contacts to resolve complex … the Service Desk for all related technical incidents or problems - Will Participate in the out of hours on-call Rota - Active directory/exchange management - Provide on-site support for Dairies and Depots within local region - Providing basic networking support for desktop/laptop computer systems, printers, phones, copiers … and troubleshooting basic telephony issues - Creating and maintaining user accounts throughout various IT systems including AD user accounts - Ensuring day-to-day running and management of the operational Problem management process - Creating and maintaining support documentation on SharePoint for the wider IT department - Executes the Problem More ❯

our clients to become their trusted advisors through boldness and honesty Provide leadership to teams and individual team members, displaying role model behaviours Relationship management of the technical relationships with vendors, third parties and the wider Capgemini Ensure SAP technical delivery is performed according to agreed specification Own technical … problem management and resolution relevant to the SAP architecture and solution development Your skills and experiences You'll have a deep understanding of high-volume architectural and technical SAP solutions (including ECC, Portal and PI) High-level of understanding of Non-Functional Requirements and clarity in the mitigation … scope and to build/lead teams of technical individuals and manage their technical deliverables Excellent communication, influencing and facilitation skills, in particular for problem solving/troubleshooting activities Assertiveness in dealing with people at all levels within and outside of the delivery organisation, including partner and client organisations More ❯

establishing toolsets with the Cross-Contract view, providing assurance of both compliant and relevant use 3. To support financial reporting in Delivery Assurance 4. Management of work requests received from the wider business; utilising the expertise from with DA to provide responses that are fulfil stakeholder needs and are … guidance. * Self-driven and motivated, be involved in the delivery of, or take ownership of, internal products and improvement initiatives. * Good communication and stakeholder management; this role will work closely with the DA Leadership Team and also into other key MU functions * A pragmatic approach to Agility. The team … small projects, to large programmes and or portfolio. * Service: this stream is focussed on service engagements and their SLAs e.g. focussing on incident and problem management. * Architecture: this stream is focussed on architecture and engineering processes. * Delivery Governance: this stream focusses on ensuring that the BMF, DMF etc reflect More ❯