2 of 2 Permanent Customer Service Jobs in Sidcup

will act as a trusted advisor to customers, lead engagements across Microsoft 365 and AI technologies, and contribute to presales, solution design, and service development. You will report to the Director of AI & Cyber Security and act as a second-in-command within this function, supporting both delivery … your responsibilities will extend well beyond those of a typical consultant. You will not only deliver project-based work to enhance and optimise the customer's IT environment, but also take ownership of entire workstreams, ensuring end-to-end delivery with full technical oversight. Drawing on significant experience within ...

point of contact for engineers, Project Managers, customers, and internal teams, helping to diagnose technical issues, coordinate information, and ensure projects and service activities are delivered efficiently and to a high standard. The Role As a Technical Support Engineer, your responsibilities will include: Acting as the first point … technical queries during installation, servicing, commissioning, and aftercare. Escalating complex technical issues to senior engineering teams where required. Supporting the planning and coordination of service activities. Maintaining accurate technical records, databases, and documentation. Reviewing service reports and technical information for accuracy and completeness. Supporting compliance and quality assurance ...