First Line IT Support Apprentice
- Hiring Organisation
- QA
- Location
- Sittingbourne, Kent, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £21,000 per annum
Kent. Join us and be part of the tech revolution. About the role: As part of your IT Apprenticeship role you will provide 1st and 2nd level service desk/remote support, basic maintenance and low complexity system builds/installation across the Sota Solutions portfolio … Analyst or Service Delivery Engineer roles in all other respects, depending on the individuals on-going attainment. Responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from ...