Field Service Engineer
- Hiring Organisation
- Akkodis
- Location
- Skelmersdale, England, United Kingdom
systems including VoIP and mobile device management. Use ITSM tools (ServiceNow, Remedy, Jira) to manage incidents and requests. Troubleshoot network technologies such as TCP / IP, DNS, DHCP, VPNs, and LAN / WAN. Escalate issues when required and ensure timely resolution. Maintain … Line IT support role. Strong understanding of Windows OS, Microsoft 365, and Active Directory. Knowledge of networking technologies including TCP / IP, DNS, DHCP, VPNs, and LAN / WAN. Familiarity with VoIP, mobile networks, and unified communication systems. Proficiency with ITSM tools ...