Senior Platform Owner - Customer Engagement
- Location
- Skipton, England, United Kingdom
support, manage cases and workflows, and automate processes across the Society. As our Senior Platform Owner , you will lead the evolution of the Dynamics 365 and Power Platform ecosystem, spanning CRM, marketing automation, case management, colleague engagement tools, workflow orchestration, and low‐code applications. This platform … modern mutual vision, supporting intelligent customer service, omni‐channel engagement, operational efficiency, and insight‐led decision‐making. Your leadership will bring together Dynamics 365, Power Apps, Power Automate, CRM capabilities, workflow engines, colleague tooling and data intelligence to provide a powerful set of shared capabilities used ...