Digital Product Manager - Conversational Banking
slough, south east england, united kingdom
HSBC
Role: Digital Product Owner – Conversational Banking, International Wealth and Premier Banking Location: London, Canada Square, Canary Wharf – Hybrid – 3 Days P/Week Onsite Duration: 12 Months – Potential for Extension/Perm Placement Rate: £555.36 P/Day – Inside IR35 – UMB 3 roles - Chatbot journeys PO, Voicebot journeys PO and PO for designing Future State Architecture Chat platform … Role Purpose The Conversational Banking, AI & Innovation team is globally accountable for our Chat and Messaging channels that deliver a fantastic customer experience through a combination of AI and human agent support. HSBC is on a mission to build the world’s best banking app, and as part of this we intend to build the world’s best … conversational experience through innovating and experimenting with Generative AI solutions. The role holder will be responsible for building World Class chatbot and voicebot journeys and designing the Future State Architecture Chat platform. Also contributing to adoption of Conversational Banking channels and increasing the level of automation through traditional and generative AI. To be successful the role More ❯
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