12 of 12 Permanent Customer Engagement Jobs in Slough

Insurance Program Manager

Location
Slough, England, United Kingdom
innovate without rebuilding from scratch. Why This Role Exists Insurance organizations are facing increasing pressure to modernize legacy systems, accelerate product innovation, improve customer experiences, and respond to changing regulatory requirements. FintechOS enables insurers to navigate this transformation successfully. As our customer footprint continues to grow … seeking an experienced Program Manager to lead complex customer-facing transformation initiatives across the insurance sector. This role exists to ensure successful program execution while strengthening strategic customer relationships. You will act as the central point of coordination between customer stakeholders, FintechOS teams, and partner organizations, ensuring ...

Customer Success Manager (£60k base + 20% OTE)

Location
Slough, England, United Kingdom
working exclusively with our client to find a Customer Success Manager. About: Our client is a fast-growing data, software and analytics business helping organisations operating in complex global markets make better commercial decisions. Founded by industry specialists, the company has developed from a specialist research provider into … growth and substantial institutional investment, the business is continuing to expand internationally and invest in its post-sales organisation. It is now hiring a Customer Success Manager to onboard customers, increase platform usage and ensure users consistently receive value from its products. The Customer Success Manager will work ...

Customer Services Associate (Saas Adoption)

Hiring Organisation
IRIS
Location
Slough, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Looking to kick-start your career in customer success, customer service, or SaaS? We're looking for a motivated and enthusiastic Customer Enablement Associate to join our team and help customers get the very best from their IRIS solutions. This is an excellent opportunity for someone early … helping them gain confidence in our products and ensuring they have a positive experience from day one. What will you be doing? As a Customer Enablement Associate, you'll work closely with customers to help them understand, adopt, and maximise the value of their IRIS products. You'll become ...

Oracle CX Architect R2L

Location
Slough, England, United Kingdom
Oracle CX Solution Architect Job Type: Permanent Location: London Working Hours: 40 hours per week (Full-time) Are you looking to lead large-scale customer experience transformation programs using Oracle CX Cloud technologies? We have an exciting opportunity for you - Oracle CX Solution Architect ! Careers at TCS: It Means … data platforms. Contribute to transformative projects within a global financial services environment. Design secure, scalable, and resilient solutions that support critical business operations and customer trust. The Role As an Oracle CX Solution Architect , you will lead the design and governance of enterprise-wide Oracle CX Cloud solutions spanning ...

Head of Digital

Location
Slough, England, United Kingdom
experience led hospitality business in a newly created senior leadership role. We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This … heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio. The Role You will take ownership of the organisation's digital ecosystem, customer loyalty ...

Renewal Manager at Enterprise Procurement and Spend Management SaaS

Location
Slough, England, United Kingdom
Drive customer retention and long-term success by managing the renewal lifecycle for a global SaaS leader in procurement and spend management. Professional development and career progression is very clearly defined in this organisation. The Company Cloud based procurement and spend management software, helping organisations transform the way they … that improves efficiency, financial control and visibility of organisational spend. Cloud based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer focused culture where innovation, continuous improvement and long-term partnerships are value The Role Take ownership of a portfolio of existing customer contracts ...

Technical Project Manager

Location
Slough, England, United Kingdom
with a platform built to handle the pace and complexity of real business operations. As a Project Manager you will: Lead the execution of customer projects, ensuring successful delivery of use cases within agreed timelines and scope. Act as the bridge between technical teams, customers, and internal stakeholders, ensuring … alignment on objectives, milestones, and outcomes. Manage multiple projects simultaneously, balancing priorities based on business impact and customer needs. Project Execution & Delivery Oversee end-to-end project lifecycle, from kickoff to completion, ensuring adherence to customer requirements and company standards. Define project plans, objectives, scope, deliverables, and KPIs ...

Delivery Manager

Location
Slough, England, United Kingdom
want to shape what’s next in Insurtech, this is where that work happens. The Role at a Glance Role: Delivery Manager Team: Customer Success Location: [London/Remote] This role is aligned to our hub locations. While we’re especially interested in candidates in or near these areas … welcome applications from outside of these locations as well. Position Overview You're part of the Customer Success Team, reporting to the Head of Delivery where you will utilise your stakeholder management experience to support customer engagement and growth but will predominantly use your project management expertise ...

Data Analyst

Location
Slough, England, United Kingdom
opportunity to work across European markets, delivering analysis that drives commercial decision making and improves marketing performance. You’ll be responsible for analysing customer, marketing and commercial performance data, identifying trends and opportunities, and providing clear recommendations to stakeholders. Working with SQL, Power BI and AI driven tools … Analyse commercial and marketing performance data to identify trends, opportunities and areas for improvement. Deliver end to end analysis of marketing campaigns, customer engagement and business performance across European markets. Use SQL and Power BI to extract, analyse and visualise data from multiple sources. Build dashboards and reports ...

Senior Product Manager

Location
Slough, England, United Kingdom
drive the product roadmap for the direct to consumer retail proposition Lead the end to end development and delivery of digital experiences that drive customer engagement and commercial growth Identify and build out opportunities to cross sell complementary services within the consumer journey Translate business needs into clear … product requirements and secure alignment across commercial, engineering and operations teams Use data and customer insight to define new features, optimise existing products and drive measurable outcomes Work closely with engineering, UX and delivery teams to ensure seamless execution Analyse market trends, competitor activity and performance metrics to continuously ...

Senior SAP Applications Portfolio Lead & GTM Strategist

Location
Slough, England, United Kingdom
portfolio, including RISE with SAP, GROW with SAP, and SAP SaaS offerings. This role focuses on market development, pre-sales support, and customer engagement at the executive level to drive feature adoption. The candidate will lead sales enablement, publish thought leadership content, and collaborate with GEOs to promote ...

Marketing Analytics Manager

Location
Slough, England, United Kingdom
Manager (Loyalty) Up to £75,000 + Benefits | Hybrid (2 days per week in Central London) This is a fantastic opportunity to join a customer-focused business where loyalty is a key strategic priority. You'll take ownership of loyalty analytics, helping shape customer strategy through insight, measurement … segmentation, and personalisation. The Company A well-established consumer brand investing heavily in its customer and loyalty proposition. Analytics sits at the heart of decision-making, with strong visibility across senior stakeholders and a growing focus on data-driven customer engagement. The Role You will lead the analytics ...