1 to 25 of 32 Permanent Customer Insight Jobs in Slough

growing AI-powered SaaS company is looking for a Head of Product Management to lead the charge in building and scaling its data-driven customer growth platform. 📍 Location : London (Hybrid - 3 days in Holborn) 💸 Salary : Up to £120,000 🧠 Domain : AI/Data Insights/Solutions-as-a-Service … true value of their first-party data. With a strong foothold in the Solutions-as-a-Service space, they combine sophisticated modelling and deep customer insight to drive meaningful growth for clients - from retail to veterinary sectors. They've evolved from a leading marketing agency into a product … product-led organisations (not consulting or agency) A hands-on approach and proven ability to build from zero Comfort working with technical teams and customer insight A passion for building scalable, intelligent platforms Interview Process Initial 45-min interview with the Chief Product Officer Follow-up with co More ❯

Contract Insight Analyst - £450/day | 7-Month Contract | ASAP Start Location: Hybrid (1 day/week in London office) Industry: Global Sportswear Brand My client is hiring for a Contract Insight Analyst to support a global sportswear brand in delivering data-driven insights for brand and marketing … campaigns. This is a key role within the customer and brand team, ideal for someone who can blend data expertise with commercial understanding and effective storytelling. What You'll Do: Build and manage Power BI dashboards to deliver clear, visual insights across teams. Use SQL to manipulate, query, and … structure complex marketing and customer datasets. Conduct deep-dive analysis into brand campaigns and customer behaviour. Present findings and insights in a way that drives decision-making at a senior level. Develop repeatable and scalable logic to evaluate marketing campaign performance. Work closely with cross-functional teams including More ❯

a Head of E-Commerce. The Head of eCommerce will be responsible for leading online commercial performance and enhancing the end-to-end digital customer journey. This senior role will set the strategic direction for the website’s design, content, and optimisation, working closely with internal teams and external … strategic mindset and strong expertise in digital commerce and user experience, with a proven ability to drive growth through data-led decision-making and customer-focused improvements. This role also involves managing a lean team and collaborating across departments to ensure a consistent and high-quality experience across all … digital touchpoints. Key Responsibilities: Digital User Experience : Define and implement a strategic roadmap to enhance the digital customer journey, ensuring the site aligns with brand values and supports discovery, consideration, and conversion. Focus on user-centric improvements including personalisation, loyalty, and retention. Sales & Performance Metrics : Manage day-to-day More ❯

data frameworks for tracking KPIs and performance and build self-serve dashboards that inform smarter decisions allowing teams to remain agile. Build and refine insight-led models that support activities such as forecasting, segmentation, retention, predictive visit analytics, and guest lifetime value analysis. ✅ Must have requirements: Strong proficiency in … SQL Min. 4-5 years' experience in analytics, with a strong focus on customer insight, commercial impact and stakeholder communication. Advanced Power BI experience, including DAX, data model optimisation, and workspace management. Proven experience designing A/B tests and using statistical techniques to interpret results. Strategic thinker More ❯

This is a permanent, full-time vacancy that will close in a month at 10:39 BST. The Role UX Researcher - Lead Discovery, Drive Insight, Shape the Future At Cox Automotive , we are constantly evolving-powered by innovation, customer insight, and a drive to shape the future … and Europe. We are growing our UX team and looking for a UX Researcher to lead the discovery process and uncover insights that inform customer-centric product experiences. What You'll Do Own the Discovery Phase - Plan and execute end-to-end research to understand user needs deeply. Deliver … Insights - Use interviews, observation studies, testing, and more to inform product decisions. Collaborate Cross-Functionally - Work with designers, PMs, engineers, and stakeholders to embed customer insights into everything we build. Champion the User - Ensure the customer perspective is central to product development across UK and EU markets. What More ❯

As part of the Commercial and Data function, reporting to the Data and Insights Manager, the role is to support the delivery of actionable insight across customer, marketing, and digital performance. Working collaboratively across the business, you’ll play a key role in gathering, analysing and visualising data … that informs strategic and tactical decisions. You will support campaign measurement, customer behavior analysis, and the ongoing development of dashboards and reports that help teams understand what’s working and where to optimise. This is a hands-on role suited to someone comfortable working with Tableau, and Excel, who … can balance technical analysis with clear communication of insight. Key Responsibilities: Deliver weekly and monthly performance reporting across web, marketing and customer metrics. Support the development and maintenance of dashboards using Tableau Assist with analysing campaign performance, on-site behaviour, and key customer journeys. Contribute to customer More ❯

decisions. This is a role that blends commercial thinking, data storytelling, and strategic influence — and it needs someone with the curiosity to explore, the insight to challenge, and the drive to execute. 🔍 What you’ll be doing: Develop compelling business cases for localised pricing strategies across global markets Define … pricing models for new product launches with internal stakeholders Analyse performance and customer metrics to guide decisions Translate market and customer insights into scalable strategy Document and communicate pricing decisions clearly across teams Contribute to improving pricing systems and infrastructure for scale 🧠 What you’ll bring: 5+ years … in pricing, strategy, finance, or product roles within the tech industry A flair for commercial storytelling using data and customer insight Proven experience influencing stakeholders in a complex, matrixed environment A proactive, hands-on mindset from ideation to delivery Strong collaboration and alignment-building skills across teams Sharp More ❯

Join Marcura as Senior Manager, Customer Success (EMEA) – A Remote-First Opportunity with Flexible Work Culture About Us Marcura was founded 23 years ago by two visionary entrepreneurs. Our mission has always been to revolutionize digital processes within the global shipping industry. We achieve this by putting our customers … for talented individuals who are as committed to excellence as we are to join us in this exciting journey. About the Role: Senior Manager, Customer Success (EMEA) Your Day-to-Day Will Involve: We are ShipServ, a forward-thinking B2B software scale-up dedicated to fostering trust within the … professionals to do their best work, faster and smarter. ShipServ is shaping the digital future of the maritime supply chain. As the Senior Manager, Customer Success, you will be responsible for managing and growing customer relationships across Europe, the Middle East, and Africa (EMEA). This is a More ❯

Location: Remote-first (UK-based), with 1 day/month in London or Nottingham 💸 Salary: Up to £75,000 What You'll Do: Drive customer insights through segmentation, campaign performance, and behavioural analysis Lead data science-focused projects: forecasting, churn, frequency modelling, experimentation Work cross-functionally with data engineers More ❯

sales, ideally within AI, data analytics, or cloud services Strong understanding of AI applications in financial services and insurance (e.g., fraud detection, risk modeling, customer insights) Experience working with Tier 1 technology vendors and strategic partners Excellent communication, negotiation, and stakeholder management skills Ability to manage multiple opportunities and More ❯

the data insights piece through a period of global expansion Collect, analyse and present data from a variety of sources including Web, User Journey, Customer Insights etc Desired skills and experience Extensive BI/analytics and insights experience - SQL/Snowflake/Thoughtspot Web or App eCommerce analytics Strong More ❯

and as a certified B Corp, they’ve baked purpose into every product decision. About the role The Lead Product Manager will shape the customer experience across discovery, purchase, and loyalty. Reporting to the Director of Product, you’ll lead two cross-functional squads and own web, app, and … The Lead Product Manager will: Define and strategy across discovery, search, and loyalty in a high-scale D2C setting Prioritise features based on data, customer insight, and experimentation outcomes Collaborate with engineering, design, and marketing to execute and iterate at speed Lead A/B testing and data … experience owning a high-volume D2C or eCommerce product journey Strong experimentation credentials—A/B testing, data insights, and outcome tracking Familiarity with customer lifecycle products (e.g., loyalty schemes, mobile apps) Confidence in managing cross-functional squads and stakeholder networks Shopify experience (desirable) or other major commerce platforms More ❯

roadmap and vision Lead an international development team Work cross-functionally with Sales, CS, and Engineering Drive go-to-market readiness and messaging Turn customer insight into meaningful product improvements Working model: Remote-first (UK-based candidates only) Flexible hours to work across UK, EU, and other time More ❯

and delivery of innovative consumer telecoms products and services within your category for our 2.5 million customers. You will be an expert in understanding customer needs, behaviours, and market trends, leveraging data and insights to shape product decisions. We are seeking a dynamic and data driven Product Manager to … lead initiatives aimed at improving customer loyalty and reducing churn in our broadband services. In this role, you will focus on understanding why customers leave, identifying at-risk segments, and designing solutions that increase engagement, satisfaction, and long-term value. You’ll collaborate closely with cross functional teams including … and create impactful product experiences to increase retention. Who you are: Curious - You don't stop asking questions until you truly understand a topic. Customer obsessed - You are experienced in identifying behavioural insight from qualitative research. You have the ability to balance business and customer needs. Problem More ❯

as Product, Engineering, and Finance to deliver compelling demonstrations and business cases. Contribute to the improvement of sales processes and internal best practices. Provide customer insights and product feedback to influence future product development and innovation. Ideal Candidate Minimum 2 years’ experience in a sales or business development role More ❯

You will be a self starter who has a passion for visual design, stays up to date with current design trends and can use customer insights to create effective email creative campaigns. You will be a key brand guardian and support the Design Lead to roll out and refine More ❯

a leading Technology Consultancy known for delivering innovative enterprise digital transformation solutions. You will play a major part in shaping business solutions and driving customer success. They are looking for a technical specialist with a focus on strategy, presales and an expertise in Microsoft Business Applications to lead early … stage client engagements and shape go-to-market initiatives focused on Dynamics 365 Customer Engagement and the Power Platform . Key Responsibilities: Drive and execute GTM and presales strategy aligned to business goals Lead discovery sessions, qualify opportunities, and shape winning value propositions Design and present scalable D365 CE … 7+ years in presales, solution architecture, or consulting with a strong Microsoft Dynamics 365 CE and Power Platform focus Deep technical knowledge in Sales, Customer Service, Customer Insights, and Copilot Proven ability to translate business needs into scalable, cloud-based solutions Strong stakeholder management and communication skills Track More ❯

Contract Consumer Analyst - Marketing & Customer Insights £450/day | Outside IR35 | 6 Months 1 Day per Week in Office | Central London Start Date: June 24th A major UK retailer is seeking a Contract Consumer Analyst to join their growing analytics team and drive insight-led decision-making across … customer acquisition and marketing strategy. This is a 6-month contract , paying £450/day (outside IR35) , with a requirement to be in their Central London office just once a week . About the Role As a Consumer Analyst , you'll play a key role in helping the business … transform raw data into business impact. There are no fixed deliverables -just a need for clear thinking, curiosity, and smart execution. Key Responsibilities Analyse customer acquisition performance and marketing campaign outcomes Build and maintain dashboards using Power BI Conduct deep-dive analysis into customer behaviour and trends Write More ❯

Senior Manager, Marketing Technology 📍 London, UK | 🏢 Global Luxury Brand | 🕰 Full-time | Hybrid Are you passionate about marketing technology and creating seamless, personalized customer journeys ? Excited to lead transformative tech projects in luxury retail? A prestigious global brand is seeking a Senior Manager, Marketing Technology to join their Customer … critical role, with a major focus on enhancing Clienteling capabilities and rolling out a new Content Management System (CMS) to power best-in-class customer experiences across Europe. 🔥 What You'll Do Lead the Clienteling platform strategy and enhancements — helping frontline teams deliver more personalized customer experiences. Manage … end implementation of a new Content Management System , enabling richer, more dynamic content delivery. Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals. Oversee research, selection, deployment, and optimization of CRM, CMS, and marketing tools. Collaborate across Marketing, Digital, IT, and Legal teams to ensure More ❯

platform. Key Responsibilities: Product Strategy: Develop and communicate a clear product vision and strategy to align with Zeigo's business objectives, market trends, and customer needs. Define the product roadmap, prioritize features, and make data-driven decisions to deliver maximum value to customers. Cross-functional Collaboration: Collaborate closely with … sprint planning. Foster a culture of iterative development, experimentation, and continuous improvement. Market Research and Analysis: Stay updated on industry trends, competitive landscape, and customer insights to identify growth opportunities and enhance product offerings. Conduct market research, gather user feedback, and leverage data analytics to make informed product decisions. More ❯

CRM Manager to lead and deliver a best-in-class CRM strategy for Russell & Bromley. In this role, you will be responsible for driving customer acquisition, improving retention, and fostering long-term customer advocacy. Working closely with the Head of Marketing, you will leverage customer insights and … About the Role Own and execute the cross-channel CRM strategy, including measurement and reporting. Deliver targeted CRM campaigns (currently email-first) to drive customer success. Collaborate with cross-functional teams (marketing, e-commerce, retail, IT) to develop and implement CRM campaigns that support business goals from acquisition to … loyalty. Work with platforms such as Emarsys, SAP, D365, Wunderkind, and GA to track data and inform decisions across all stages of the customer journey. Be the authority on customer and engagement health, providing ongoing insights and performance updates to the business. Full accountability for Russell & Bromley’s More ❯

realisation, and create a best-in-class client experience for users of our platform. You will develop and implement scalable strategies to proactively manage customer health, drive product adoption, and identify expansion opportunities. Your leadership will ensure that clients receive exceptional support, strategic guidance, and measurable value from our … exceptional service and support. Utilise data analytics to gain insights into client behavior, preferences, and trends. Implement strategies based on data analysis to optimize customer engagement and satisfaction. Provide valuable customer insights to shape marketing and product development strategies. Provide regular reports to senior management, highlighting key client More ❯

program. This role oversees cross-functional teams, manages large-scale digital commerce programs, and ensures the seamless delivery of e-commerce transformation phases. scalability, customer-centricity, and sustainable growth in a competitive market Your responsibilities: Lead the development and execution of the e-commerce roadmap in alignment with transformation … roadmap planned during the strategy phase. Manage program timelines, budgets, and KPIs to ensure effective delivery and ROI. Drive continuous improvement through customer insights, A/B testing, and analytics. Monitor emerging trends and technologies in e-commerce and digital retail. Lead vendor and platform evaluations, integrations, and partnerships. More ❯

Growth DTC Brand London, £40,000 – £50,000 Are you a data-driven CRM specialist who thrives at the intersection of strategy, performance, and customer experience? This is a unique opportunity to join a mission-led DTC brand that's redefining the industry across Europe, with strong commercial momentum … customers, and a truly passionate team. As Senior CRM Specialist, you'll take ownership of digital communications for a fast-growing product line, driving customer retention and revenue across email, push, and SMS. You’ll partner cross-functionally with Product, Creative, Operations and BI teams to craft and execute … campaigns that engage, convert, and add real customer value. This is a hands-on, high-impact role for someone ready to step up, shape strategy, and own execution in a high-growth e-commerce environment. Key Responsibilities: Build and deliver CRM campaigns that boost adoption of digital add-ons More ❯

Job Summary: The Paid Media Manager will be responsible for developing and executing paid media strategies to drive customer acquisition, engagement, and revenue growth. The role requires a deep understanding of digital advertising and the ability to manage and collaborate with third-party digital agencies to achieve optimal campaign … e.g., Google Ads, Facebook, Instagram, LinkedIn, programmatic networks, affiliates) to align with business goals. Identify and leverage new opportunities in paid media to enhance customer acquisition and brand visibility. Ensure all paid media efforts are aligned with the overall marketing strategy and brand messaging. Agency Management: serve as the … to align with campaign goals and market conditions. Collaboration & Leadership: Work closely with cross-functional teams (national and international), including product marketing, sales, and customer insights, to ensure paid media strategies support broader business objectives. Provide guidance and mentorship to junior team members, fostering a collaborative and high-performance More ❯