14 of 14 Permanent Customer Insight Jobs in Slough

Direct-to-Consumer Marketing Business London (Hybrid) | Full-Time | Strategic Leadership Role About Us We’re a dynamic, growth-focused direct-to-consumer marketing business, known for delivering exceptional customer experiences through innovative products and bold brand storytelling. Our teams are agile, collaborative, and obsessed with understanding what makes consumers tick. The Role As Head of Product Strategy, you … product offering. You’ll work cross-functionally with Marketing, Data, Creative, and Tech to identify market opportunities, shape product roadmaps, and ensure our products deliver both commercial impact and customer delight. Are you a visionary product strategist with a passion for consumer-centric innovation? Do you thrive in fast-paced environments where data, creativity, and customer insight … in shaping the future of our DTC product portfolio. Key Responsibilities Develop and own the long-term product strategy aligned with business goals and consumer trends Lead market and customer insight initiatives to inform product development and positioning Collaborate with cross-functional teams to translate strategy into actionable roadmaps Evaluate product performance and iterate based on data, feedback More ❯

OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product embeddings … and other advanced features to improve relevance and performance. Collaborate with CRM and regional marketing teams to align with campaign goals and customer segmentation strategies Own the full ML lifecycle—from model design to deployment and monitoring. Partner with engineering and data teams to ensure scalable solutions. Continuously monitor and improve model performance using data insights and feedback. REQURIED More ❯

a nationally recognised organisation in the sporting sector. THE COMPANY: This organisation is embarking on a major digital transformation programme designed to modernise systems, improve data capability, and enhance customer engagement. You'll join during a pivotal stage in their journey, leading the replacement of a core CRM platform and helping to deliver enterprise-wide improvements in customer insight and marketing effectiveness. THE ROLE: As a Solutions Architect, you'll define and oversee the architecture for CRM, Customer Data Platform (CDP), and marketing technology systems-ensuring scalable, integrated, and future-proof solutions. Key responsibilities include: Lead solution design and architecture for CRM, CDP, and marketing technology platforms Oversee the replacement of the existing CRM system … and data migration to Microsoft Dynamics Support the rollout of a new Customer Data Platform (CDP) for segmentation and analytics Translate business needs into robust, scalable solutions Align designs with the Enterprise Architecture strategy and long-term technology roadmap YOUR SKILLS AND EXPERIENCE: A successful Solutions Architect will bring: 5-10 years' experience in Solutions Architecture Strong expertise in More ❯

Senior Threat Detection Analyst Permanent | Hybrid We’re looking for an experienced Threat Detection Senior Analyst to join a global leader in data science and customer insights. The team supports some of the world’s most recognized brands, using data to drive smarter business decisions, and ensuring that data stays secure is central to everything they do. In this More ❯

global digital strategy. This is an exciting opportunity for a senior digital leader to drive eCommerce growth, expand international reach, and integrate brand and digital into a world-class customer experience. As CDO, you’ll take ownership of the entire digital ecosystem from eCommerce platforms and UX, to performance marketing and CRM/CLTV – ensuring both acquisition and customer lifetime value are maximised. You’ll oversee multi-channel digital growth, including paid social, PPC, SEO, email, and SMS, while making customer insight and retention central to every strategy. International expansion is key – you’ll help shape and scale localised digital strategies across the UK, US, Europe, Middle East, and Asia-Pacific, ensuring global growth is brand … digital/eCommerce leadership, with proven success in building and scaling international markets, including strong US market experience. You’ll have deep expertise in Shopify Plus (or similar), CRM, customer lifecycle marketing, and data-driven performance channels. Commercially sharp, brand sensitive, and confident at board level, you’ll thrive leading ambitious digital strategies across global markets. More ❯

and thought leader, someone who brings a wealth of ideas and practical experience from your career in fintech product development. Drawing on your expertise in defining product requirements, gathering customer insights, and conducting competitor analysis, you will lead feature development and ensure product excellence. Collaboration will be key, as you partner with cross-functional teams and work closely with More ❯

they’re scaling fast and looking for a Product Manager to help define what’s next. The Role: You’ll own the roadmap from early traction to scale — turning customer insights into elegant, data-driven product solutions. Working closely with engineering, AI, and GTM teams, you’ll design and ship AI-first features that shape the company’s next More ❯

cross-functional team covering UX, UI, Research, and Design Ops. Creating the systems, tools, and structure to scale design quality and speed across multiple platforms. Using data, experimentation, and customer insight to power design decisions. Partnering with senior stakeholders across Product, Tech, and Brand to drive measurable outcomes, from conversion to retention. Coaching design leaders and building a … and multi-disciplinary teams that can deliver quality at pace. Is fluent across UX, UI, and interaction design, with the ability to connect the micro-interactions to the full customer journey. Thrives in ambitious, high-growth, B2C settings where data, instinct, and storytelling all play their part. What’s next? As a premier recruitment partner to this brand, we More ❯

B2C websites (English and German), including product uploads, launches, and promotions. Work closely with the wider Ecommerce team to achieve B2C sales targets and deliver a best-in-class customer experience. Monitor, analyse, and report on all aspects of sales and website performance; share learnings and actionable insights to inform trading decisions and long-term strategy. Proactively identify and … execute sales-driving opportunities based on real-time data, customer insights, and market behaviour. Recommend and implement UX/design improvements to enhance the customer journey and increase conversion rates, using user behaviour and analytics data. Collaborate with the Marketing team to ensure site content aligns with brand campaigns, marketing themes, tone of voice, launch timelines, and promotional … ensure product pages accurately reflect product details, ingredients, usage, recommendations, and brand values. Work closely with the CRM Manager to align on CRM strategies — sharing ecommerce insights and leveraging customer data to inform activity and segmentation. Manage on-site personalisation tools to deliver tailored content and experiences based on customer behaviour and data. Provide technical oversight for B2B More ❯

Job Title: Customer Marketing Campaign Manager Client Location: London - Hybrid Starting: Nov/Dec 2025 Pay: £205–£238 per day (LTD, inside IR35) Hours: Full-time Duration: 12 months Job Description: Partnering with Aquent, a globally recognized financial services organization is seeking a dynamic and innovative marketing professional to join their impactful team. This is an exceptional opportunity to … shape the future of customer engagement and retention on a global scale. If you are a proactive marketing manager who thrives in a fast-paced, high-visibility environment and enjoys collaborating with a diverse group of colleagues and clients, you will find a rewarding home here. You'll be instrumental in developing and delivering cutting-edge customer marketing … programs that directly accelerate business targets and drive significant customer value worldwide. This is a 12 month hybrid contract, offering £205–£238 per day (LTD, inside IR35). Due to the high volume of applications, we may be unable to respond to each applicant individually. If you have not received a response within 72 hours of submitting your application More ❯

partnership with Engineering leadership. The Role in Detail Strategic Thinking & Thought Leadership Drive product vision and strategy across global accounting markets, staying ahead of regulatory changes, industry trends, and customer needs Lead AI transformation strategy for accounting workflows, positioning IRIS products at the forefront of AI evolution in bookkeeping, financial reporting, and compliance Serve as the authoritative voice on … markets, translating domain knowledge into product roadmaps Establish thought leadership through industry engagement, white papers, and strategic partnerships with accounting bodies on the future of AI in accounting Champion customer-centricity by understanding how AI will transform accounting professionals' work and translating insights into breakthrough innovations Product Leadership & Team Management Build and lead an exceptional product organization including Product … showing shared accountability for outcomes Strong technical acumen for architectural discussions and product-technology tradeoffs in AI implementations Track record of successful cross-functional leadership influencing Sales, Marketing, and Customer Success teams Additional Qualifications Private Equity environment experience including PE reporting, growth acceleration strategies, and acquisition integration timelines AI/ML product experience highly desirable International business experience navigating More ❯

exploring emerging technologies, think in experiments, and love turning zero into something, we want to talk to you. As Innovation Product Manager, you'll sit at the intersection of customer insights, emerging trends, and product experimentation, leading initiatives that shape our future strategic direction and its product roadmap. What you’ll do Partner with the Director of Product/… SLT to identify high-potential opportunities through research, trend analysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders to test bold ideas quickly and effectively Translate insights into concept pitches, MVPs and business cases for internal buy-in Champion a More ❯

multi-site rollouts across complex client portfolios. Build long-term partnerships with senior stakeholders, acting as a trusted advisor on compliance, safety, and operational technology. Report on market trends, customer insights, and competitor activity to inform strategic planning and product development. About you 3+ years’ experience in a 360 sales role (business development + account management) within a complex … company growth Arius Recruit is exclusively hiring for this role. We connect experienced sales professionals with senior commercial opportunities across the UK . We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics, and Financial Crime software. Arius Recruit Ltd is acting as More ❯

Fantastic opportunity for a highly analytical and consultative CSM who enjoys driving actionable insights with enterprise brands. The Company Highly sophisticated machine learning customer insights and automation Backed by $100m+ in funding 2 out of 3 managers promoted from within Trusted by global leaders in eCommerce & gaming Offices in New York, London & more 500+ employees + world-class Data … team The Role High touch, data centric and product focussed Platform training, guidance and advice to clients to ensure optimum utilisation of the platform Ensure Enterprise customers understand their customer data and drive actionable insights Desired Skills & Experience Enterprise Customer Success within B2B SaaS Highly analytical, comfortable presenting data insights High touch consultative approach More ❯