1 to 25 of 40 DemandTrendPermanent Customer Service Jobs in Slough

Are you comfortable helping customers, organising stock, and rolling up your sleeves to solve technical problems? We’re looking for a versatile and hands-on Customer Service & Warehousing Assistant to join our team in a role that blends customer service, warehouse operations, and 1st line engineering support.You’ll be the friendly voice customers hear when they … who can carry out simple repairs and product testing. No two days will be the same – and that’s just how you like it. What you’ll be doing: Customer Service Respond to customer enquiries by phone, email, and chat in a professional, helpful manner. Process orders, returns, and exchanges accurately. Maintain up-to-date customer records and resolve any issues with a focus on satisfaction. Work with other teams to improve service quality. Warehousing Receive, unload, count, and stock incoming inventory. Pick, pack, and ship orders efficiently and accurately. Maintain accurate stock control and keep the warehouse clean, organised, and safe. Operate warehouse equipment, including forklifts and pallet jacks (training provided if needed More ❯

person for setting up live-streams, installing new gaming tech, creating sleek & stylish event recaps and assisting with day-to-day running of the space. You’ll need exceptional customer service skills to provide unforgettable experiences to our clients and guests. You’ll be assisting in setting up all sorts of games across a variety of consoles/… space Assisting with off-site events and other ASG clients when required Managing a team of 40+ staff by conducting staff appraisals, assisting them with gaming/tech/customer service, acknowledging and rewarding great work from your staff Using a highly detailed and organised system to store files, stats, creative resources etc. Delivering exceptional customer service … Top-notch tech skills, able to troubleshoot any new problems across a wide array of tech Genuine passion for games, with knowledge of the gaming industry and trends Exceptional customer service skills, driven to deliver the best experience for our guests Strong leadership and mentoring abilities Excellent communication and organisational skills Creative-minded, able to pull together sleek More ❯

Our client are looking for a motivated Service Desk Manager to lead our Service Desk team and help drive our commitment to excellence even further. The Role: As Service Desk Manager, you’ll lead the delivery of contracted maintenance services, ensuring we meet and exceed client expectations. You’ll manage and develop your team, resolve escalated issues … continuously look for ways to improve our processes, efficiency, and quality of service. You’ll play a key role in strengthening client relationships and identifying opportunities to grow our service offering. What You’ll Do: • Always professional and client-focused . • Ensure all services are delivered to agreed standards, following company processes and meeting all SLAs. • Customer Service Excellence, Ensure the service desk meets customer service expectations. Identify areas for improvement in service delivery and implement procedures to improve efficiency . • Lead and motivate the Service Desk team, fostering open communication and a positive culture. • Take ownership of escalated incidents, ensuring prompt resolution and clear communication. • Monitor and report on departmental KPIs More ❯

Fluent German speaking IT Customer Service Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT Customer Service Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … in a fast-paced, tech-driven environment Bonus if you have: Experience working in relevant industries such as Entertainment, Sports, Media, or Gaming Video Experience working in partner or customer support operations role within a technology company What you’ll be doing: Assist partners and partner managers with troubleshooting, and triage operational requests to the appropriate teams. Build a More ❯

on site) Contract: 13-month fixed term Start Date: October 2025 Salary: Up to £37,000 per annum Are you highly organised, detail-oriented, and passionate about delivering excellent customer service? An exciting opportunity has arisen within the automotive industry for a Helpdesk Operations Coordinator to join the team on a maternity cover contract. This role is key … to ensuring smooth, efficient, and high-quality service performance across helpdesk operations. What you’ll be doing: Managing incoming customer calls and support tickets, ensuring issues are resolved in line with service standards. Developing and maintaining reports and dashboards to track performance metrics. Overseeing telephony systems and call routing to support operational needs. Monitoring performance against SLAs … conducting analysis, and driving improvements. Investigating and documenting root causes of SLA breaches. Scheduling and coordinating resources to meet service delivery requirements. Escalating operational issues when required. Providing administrative support including documentation, system updates, and coordination tasks. What we’re looking for: Proven experience in a helpdesk or customer service environment. Strong knowledge of service management More ❯

Customer Support, Entry Level Competitive Bonus Benefits Permanent full time Slough, UK At IRIS Software Group , we support thousands of accountancy firms across the UK through powerful, reliable software. Our Accountancy Support team plays a key role in that - helping customers get the most out of our IRIS Accountancy Suite. We’re now hiring Customer Support Associates to … have an interest in the field, that’s a bonus. What Does This Team Do? This team acts as the help desk for accountants using IRIS software. When a customer has a technical issue, a question, or needs guidance, you’ll be one of the first people they speak to. You’ll work with them to understand what’s … more technical experts. Your goal? Make things easier for our customers and make sure they feel supported every step of the way. What Will You Be Doing? Responding to customer queries by phone, email, or our online portal Logging and investigating technical issues Solving common problems using the tools and training provided Escalating more complex issues to the technical More ❯

Customer Service Operation Specialist This fast-growing business is setting new standards in how customers are supported, blending premium service with smart technology. They’re now looking for someone who can keep operations running smoothly while ensuring every interaction feels first-class. Role Overview: Location: London (hybrid) Package: Competitive + benefits Industry: Consumer/Tech What You … ll Be Doing: Managing customer conversations across live chat, email, and other digital platforms. Using AI tools to improve response times and reduce repetitive tasks. Tracking orders and operational tasks to make sure everything stays on schedule. Delivering an experience that reflects the company’s high standards at every touchpoint. Main Skills Needed: Background in customer support, operations … genuine empathy for customers. What’s in It for You: Be part of a growing company that’s embracing new technology. A culture that values both operational excellence and customer care. Opportunities to learn, grow, and expand your skills as the business scales. Flexible working with a team that supports fresh ideas and collaboration. Call to Action: We’ll More ❯

a leadership capacity - able to motivate and inspire team members and manage their development and progression. Experienced people manager with a proven track record of leading and developing teams. Customer service orientation: experience in a customer service environment, with a strong appreciation for delivering excellent customer service. Technology proficiency with software applications, including MS Word More ❯

Platform and/or D365 solutions based on established patterns and best practices, working with development teams as well as directly with customers Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, implementing best practice development standards Liaise directly with customers to gather/… Demonstrated 5+ years project experience developing solutions using D365 CE, Power Apps – both Model Driven and Canvas, Power Automate and Power Pages. Comprehensive understanding of Non-Functional Requirements Excellent customer service and communication skills Experience developing solutions using Dynamics 365 applications (Sales & Customer Service) 5+ years server-side development experience preferably using C#/.Net/… with accessibility in mind Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at More ❯

Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does. Description We are seeking an accomplished and visionary Chief Operating Officer (COO) to lead … directly to the CEO and serving as a key member of the Senior Leadership Team , the COO will play a pivotal role in driving operational excellence, delivering outstanding client service, and ensuring robust governance and compliance across domestic and international operations. This is a rare opportunity to define the future of a fast-evolving, growth-focused financial institution— delivering … are fit for the digital age. Key Responsibilities: Strategic Leadership Develop and execute a forward-looking operations strategy aligned with Board-approved business goals and growth ambitions. Champion a customer-centric, digitally enabled operations function that delivers seamless service and drives competitive advantage. Establish scalable frameworks, KPIs, and performance benchmarks to enable sustainable business growth and operational excellence. More ❯

highly skilled Global Translation Services (GTS) Executive to join them on an initial 6 month contract with the option to extend. The GTS department is a client-facing and customer focused team where in this role you will oversee the end-to-end process across a wide range of language related content requests. In this role you will take … You will ensure vendor performance meets our expectations and that department standard operating processes are adhered to at all times. It will be key for you to provide excellent customer service to global clients and build productive relationships, ensuring professional and customer focused communication at all times. This is an exciting time to join a company where … operations Excellent interpersonal and communication skills with a professional and diplomatic approach Highly organised and strong attention to detail with the ability to prioritise in a time sensitive environment Customer service mind-set Communication skills in additional languages would be highly advantageous If you are interested to find out more please apply for the role with an up More ❯

About Invoka Consulting Invoka Consulting is a London-based software consultancy specialising in Collaborative Work Management (CWM), Customer Relationship Management (CRM), and Business Intelligence (BI) solutions. We help organisations streamline operations, improve collaboration, and optimise customer engagement by leveraging cutting-edge software platforms. Our expert advisory and professional services empower businesses to achieve seamless digital transformation through the … implementation and adoption of best-in-class technologies. The Role: Customer Success Associate We are seeking a motivated and enthusiastic Customer Success Associate to join our team. This junior role is ideal for a recent graduate or someone with up to one year of experience looking to start their career in customer success within the SaaS space. … acting as a reliable point of contact and learning from experienced colleagues. You will gain hands-on experience working with leading global organisations, assisting with onboarding, adoption, and ongoing customer engagement to ensure success and satisfaction. Key Responsibilities: Support the Customer Success team in managing client relationships and day-to-day customer needs. Assist in monitoring customer More ❯

implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. He/she should possess a deep … knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential Functions: Work on multiple projects simultaneously or one … large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops and deliveries More ❯

About JD.com】 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models … VR/AR, AI chatbots to enhance learning experiences. Platform & Content Manage LMS/LXP platforms e.g., Workday LMS and curate role-specific content e.g., commercial, warehouse ops and customer customer service digital academy content. Design immersive and engaging microlearning modules and simulations tailored to JD’s needs. Collaboration & Adoption Partner with stakeholders, HRBP's and end More ❯

Summary Reporting to Data Centre Manager, the Assistant Data Centre Manager is responsible for the joint day-to-day management of the site. The scope includes Data Centre management, customer implementations, operational continuity, reporting and billing along with the management of 3 rd party contractors. Main Duties The role includes but is not limited to the following: - Technical Resource … Supporting the Data Centre Manager(s) in the day-to-day operations and customer requirements. Managing new customer requirements, site tours, drawings, pricing and implementations. Operations Financial Budgeting: assisting the Data Centre Manager(s) with management of the operational and capital expenditure budgets for the data centre, ensuring that expenditures are within the allocated budget and identifying areas … efficiencies, overall reduction in PUE and power costs. Managing the internal cabling (and external carrier fibres brought into the building) to a high standard and recording cabling updates. Delivering customer projects and extra works on time and within budget. Assisting in management of equipment lifecycle including budgeting, technical feasibility, critical spares, operational risk reduction and improvement planning. Site Availability More ❯

of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a … strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing activities. Monitor … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯

it). Our friendly team of 170 are our most important customers. We care about having a positive, friendly, and engaging workplace, which is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - were officially one of the Best Companies in the UK to work for! It … be because of the flexibility we offer regarding how and where we work, the genuinely fun and supportive environment weve built in our dog-friendly offices or the great service we deliver that gives them all such a buzz. We want you to bring your buzz to us too. This is a business that is doing well, but it … every time. This passion is driven from the top down by James, our MD (who hates titles and is simply James) and the leadership team who ensure that brilliant customer service is at the heart of everything we do. When you meet us, youll see what we mean. Its important that we are the right fit for each More ❯

and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Consumer and Privacy Programmes is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure customer- centric and privacy-compliant practices across the business. The Role We are looking for a dedicated and experienced individual to lead EML’s global consumer protection and privacy compliance … regulatory developments across key markets (UK, EU, APAC, and North America). Lead the development of consumer-focused compliance policies, procedures, and controls. Ensure compliance oversight and testing of customer disclosures, product terms, and customer service standards. Support customer complaint handling frameworks, ensuring alignment with regulatory expectations and escalation processes. Partner with Product and Operations teams More ❯

We are looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. The focus of this role will be on … You will also contribute to proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm that … coach other team members — Deliver all consultancy according to the KPMG Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. — Meet and exceed customer expectations of business knowledge, skills and behaviour. — Identify business/project risk and mitigate or communicate as necessary. — Ensure progress updates are communicated to relevant parties both formally and More ❯

business, with full ownership of the D2C P&L. This is a pivotal leadership role, driving the entire digital ecosystem for Cowshed, with responsibility for online sales, performance marketing, customer experience, CRM, and digital brand storytelling. You’ll be a strategic thinker with strong commercial instincts, ready to shape and deliver a digital strategy that drives growth and deepens … someone who can flex between big-picture thinking and detail, who knows how to optimise performance, and who cares about both the commercial impact and the quality of the customer experience. We want someone on a C-suite trajectory, with the vision, leadership, and breadth of capability to match - and the practical, operational mindset to back it up. You … ll have strategic and operational control across: Cowshed.com (UK + US), powered by Shopify Plus CRM (Klaviyo; ~200K contacts) Amazon (UK + US stores) trade.cowshed.com, our wholesale self-service platform for independent B2B customers Community/influencer marketing strategy development Future growth via TikTok Shop and new platforms This isn’t a “maintain the machine” job. It’s a More ❯

on our Shopify Plus store, drive growth through experimentation and insight, and help bring the spirit of Savile Row to screens worldwide. From UX to CRO, campaign planning to customer retention, you’ll shape how our customers experience Drake’s in the digital space - with authenticity, delight, and a dash of irreverence. YOUR RESPONSIBILITIES Strategy & Leadership · Define and lead … growth e-commerce platform. · Lead and mentor a talented in-house team, nurturing skills and driving performance. Site Ownership · Take charge of our Shopify Plus storefront: manage merchandising, UX, customer journeys, and CRO. · Work hand-in-hand with our creative, marketing, ops, and retail teams to ensure a joinedup, best-in-class brand experience. · Implement A/B tests … UX improvements, mobile optimisation, and SEO enhancements with a clear focus on performance. Performance & Growth · Partner with digital agencies to drive customer acquisition through paid search, social, and performance marketing. · Turn data into direction: monitor KPIs, site analytics, sales funnels, and user behaviour to continually refine strategy. · Improve key commercial levers: AOV, LTV, conversion rates, and retention. Customer More ❯

and process documentation • Conduct and support review cycles of new and existing documentation • Identify opportunities in processes and recommend improvements Skills: • Verbal and written communication skills, attention to detail, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Knowledge of business and management principles involved in strategic planning. • Previous experience with computer applications More ❯

and process documentation Conduct and support review cycles of new and existing documentation Identify opportunities in processes and recommend improvements Skills: • Verbal and written communication skills, attention to detail, customer service and interpersonal skills. Ability to work independently and manage one’s time. Knowledge of business and management principles involved in strategic planning. Previous experience with computer applications More ❯

not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other More ❯

macOS. Comprehensive understanding of Microsoft 365, including Exchange Online, SharePoint Online, Teams, and OneDrive. Exceptional troubleshooting abilities and the capacity to diagnose and resolve complex technical issues efficiently. Excellent customer service skills, with a user-focused approach. Solid cybersecurity awareness and a foundational understanding of penetration testing methodologies or security auditing principles. Demonstrable experience in incident response, particularly More ❯