12 of 12 Permanent Customer Service Jobs in Slough

Are you comfortable helping customers, organising stock, and rolling up your sleeves to solve technical problems? We’re looking for a versatile and hands-on Customer Service & Warehousing Assistant to join our team in a role that blends customer service, warehouse operations, and 1st line engineering support.You’ll be the friendly voice customers hear when they … who can carry out simple repairs and product testing. No two days will be the same – and that’s just how you like it. What you’ll be doing: Customer Service Respond to customer enquiries by phone, email, and chat in a professional, helpful manner. Process orders, returns, and exchanges accurately. Maintain up-to-date customer records and resolve any issues with a focus on satisfaction. Work with other teams to improve service quality. Warehousing Receive, unload, count, and stock incoming inventory. Pick, pack, and ship orders efficiently and accurately. Maintain accurate stock control and keep the warehouse clean, organised, and safe. Operate warehouse equipment, including forklifts and pallet jacks (training provided if needed More ❯

Our client are looking for a motivated Service Desk Manager to lead our Service Desk team and help drive our commitment to excellence even further. The Role: As Service Desk Manager, you’ll lead the delivery of contracted maintenance services, ensuring we meet and exceed client expectations. You’ll manage and develop your team, resolve escalated issues … continuously look for ways to improve our processes, efficiency, and quality of service. You’ll play a key role in strengthening client relationships and identifying opportunities to grow our service offering. What You’ll Do: • Always professional and client-focused . • Ensure all services are delivered to agreed standards, following company processes and meeting all SLAs. • Customer Service Excellence, Ensure the service desk meets customer service expectations. Identify areas for improvement in service delivery and implement procedures to improve efficiency . • Lead and motivate the Service Desk team, fostering open communication and a positive culture. • Take ownership of escalated incidents, ensuring prompt resolution and clear communication. • Monitor and report on departmental KPIs More ❯

Thames Water is seeking a dynamic CSL Field Performance and Technical Project Manager to drive the success of our £25m-a-year Customer Side Leakage programme. You'll lead our Service Providers to deliver safe, timely, and high-quality work, with zero compromise on health, safety, or public health. This is your chance to make a real impact … customers and communities. What you will be doing as the CSL Field Performance & Technical Project Manager : You will lead the assurance of outsourced field operations for our over £25m customer side leakage programme, working with Service Providers to deliver on customer and operational commitments in line with Thames Water's vision, values, and regulatory targets. As a … ensure quality, safety, and compliance with all standards. This role demands strong leadership, collaboration, and problem-solving to manage risks, support customers, and drive performance across safety, public health, customer experience, people, finance, and asset outcomes. Key Responsibilities Ensure all health & safety policies, procedures, and legal requirements are met by Thames Water teams and Service Providers. Maintain zero More ❯

Customer Support, Entry Level Competitive Bonus Benefits Permanent full time Slough, UK At IRIS Software Group , we support thousands of accountancy firms across the UK through powerful, reliable software. Our Accountancy Support team plays a key role in that - helping customers get the most out of our IRIS Accountancy Suite. We’re now hiring Customer Support Associates to … have an interest in the field, that’s a bonus. What Does This Team Do? This team acts as the help desk for accountants using IRIS software. When a customer has a technical issue, a question, or needs guidance, you’ll be one of the first people they speak to. You’ll work with them to understand what’s … more technical experts. Your goal? Make things easier for our customers and make sure they feel supported every step of the way. What Will You Be Doing? Responding to customer queries by phone, email, or our online portal Logging and investigating technical issues Solving common problems using the tools and training provided Escalating more complex issues to the technical More ❯

within the company. Specifically relating to the delivery of Audio-Visual projects. Key Roles & Responsibilities Responsible for managing key projects with an administrative team to a high standard, excellent customer service, quality on site and protection of margins. As an estimate we have around 35 projects per month with several of these being large 100k plus. The candidate … will have the larger of the projects to manage top to bottom and additionally technically support the project and service coordinators where applicable. Be involved in all handovers with the sales team and initial call set up with the customer, prior to handing it over to the coordination team for installation. Overseeing the admin team on a daily … basis - working on the project delivery and provide support for the service contract coordinator where required. Drawings, elevations, cable schedules, RAMS, project meetings, scheduling. Manage all engineers in house and external and the appropriate insurances, vehicles and PPE when required. Be able to demonstrate an understanding of all company products, services and business processes as well as having a More ❯

a relevant business discipline and/or demonstrable experience in delivery in this area Ability to follow defined processes and procedures in an accurate and consistent manner Proven good customer service and communication skills A good working knowledge and/or understanding of relevant legislation and regulation in IT A good wider understanding of - and interest in - technology More ❯

winning new business. Strong commercial acumen and negotiating skills. Evidence of strong sales discipline. An ability to present confidently and persuasively and to build strong relationships. Evidence of exceptional customer service. Self-motivated, driven to succeed and professional. Must demonstrate flexibility and integrity. An interest in Interior Design and an ability to competently converse with customers about colour, design More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

Conditioning Systems Strong Electrical & HVAC Experience Have previously worked as a mobile FM engineer What is important to us is your natural communication skills to deliver high levels of customer service at all times, your ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence. ABOUT THE … and a flexible benefits scheme that you can tailor to suit your lifestyle. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record More ❯

of 3 phase and LV/HVCT so we are hiring a range of engineers with different skill levels to join the team. An unquestionable attitude to safety, excellent customer service skills, and "can do" attitude is a pre-requisite for this role. What are the key responsibilities? Carry out complete installations and replacements of single phase and More ❯

personnel or hazards are on site. Fire, security and building systems monitoring, including CCTV. Identifying and reporting Health & Safety issues and carrying out first aid if necessary. Responding to customer requests and queries Maintaining records including incident reports using computer- and paper-based systems An SIA Door Supervision (DS) or Security Guarding (SG) license is essential, and to succeed … in this role you will also need: Excellent communication, organisation and interpersonal skills The ability to remain calm and professional under pressure Experience in a customer-facing role, ideally in security Five years' checkable history and references To pass a criminal records check (CRC) to the required standards A Full UK Driving License. The following would also be useful … qualification Experience in a similar role Full training, uniform and health and safety equipment (PPE) are provided. Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness More ❯

varied environment, attending different locations daily. As a front-facing representative of the business, you will be expected to engage with clients and uphold our clients high standards of customer service. About Us: Our client is a nationally recognised provider of fire safety, security, and electrical services, with a strong presence in the Social Housing sector. Following several recent … contract wins, we are expanding our team and seeking experienced engineers to support installation, testing, inspection, and maintenance work. Our focus is on continuous development, safety, and service excellence. We value attention to detail, clear communication, and a strong sense of pride in your work. Your Responsibilities Will Include: Servicing, fault-finding, installing, and commissioning systems including: Fire Alarms … Automatic Opening Vents (AOVs) CCTV Access Control Warden Call Systems Fire Extinguishers Accurately completing service reports and documentation. Identifying and reporting deficiencies or deviations in installed systems. Maintaining and inspecting emergency lighting systems and related safety equipment. Performing regular vehicle stock checks and liaising with the Engineering Technical Supervisor and Procurement team to ensure stock levels are maintained. Promoting More ❯