1 to 14 of 14 Permanent Customer Service Jobs in Slough

For ourEMEA Service Operations team we are looking for aServices Quality Regional Business Process Owner. In this role, you will be responsible for developing and managing the EMEA Services Quality Management processes, providing standardization across the region. As a Quality Lead, you will play a crucial role in the … Netherlands - Hengelo, Belgium - Groot-Bijgaarden, Spain - Barcelona, Sweden -Stockholm, Finland - Espoo, Germany - Bonn, Italy - Milan and Hungary Budapest. It is reporting to the EMEA Service Performance & Quality Manager. Responsibilities: Lead the Quality Management function for EMEA Electrical Services to establish a culture of zero error & customer satisfaction improvement … Collaborate with all process owners to ensure that all Quality process changes are approved by them, prior to implementation Capture Voice of the Customer VoC through customized surveys, developed and deployed for Services operational improvement Define and develop the Electrical Service Quality Management Framework aligned to Eaton Quality more »

also be considered. Responsibilities: Take ownership of IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels. Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work. Perform limited maintenance tasks … smooth operation of the data center heating and cooling systems and overall facility. Permit and monitor contract vendors. Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment. Take daily operational readings of all … changes for internal works or for vendors.greater than Remove if not required Proactively identify issues and take the needed steps to resolve. Assist with service delivery tasks when needed. Key Skills, Requirements and Competencies: Experience in a critical operations environment and/or data center experience preferred, but not more »

commission Location: Slough Our client is looking for someone to join their Operations Team, assisting with the day to day running of the service department. You will inspect and repair equipment to the necessary quality and safety standards. Proactively serve & support customers in order to never lose an account … minimising lead time of customer orders. You will be accountable for administration and logistics activities, repairs and loan processes, resolving issues whilst maintaining a high level of quality control; SLA Delivery, Logistics, Customer Service. Repairs, services and inspects all items of equipment to the manufacturers standard Inspect and … perform quality control checks on all items of equipment to the manufacturers standard Point of contact for triage and support of customer technical issues and queries by telephone Liaise with Team leaders to maximise customer satisfaction Actively seek and deliver process improvements to improve customer service more »

Position: CHP Service Engineer Location: Mobile covering sites in the Slough, Heathrow and Reading area Salary: £35-37k (Neg DOE) per annum, company van, tools, phone, laptop and excellent benefits Hours: 37.5 hours per week Monday to Friday no shifts Undertake weekend roster duties as required Our Client … in the UK using a range of Engine manufacturers including MTU, Cummins, MAN, Guascor, Perkins and Jenbacher, incorporating the latest control systems. Their large service team, supported 365 days a year by the CHP control centre, minimises downtime. The Role: Travel daily to client sites to carry out planned … and reactive maintenance of combined heat and power units. Safely operating and maintaining all site CHP plants ensuring full service delivery in line with contracted KPIs. Using Computer based diagnostic tools to fault find on a range of plant equipment. Interaction with our clients on a daily basis to more »

Growing existing relationships by securing new lease contracts for new equipment Achieving and exceeding agreed quarterly and yearly targets Responding to all prospect and customer requests in a super-efficient and professional manner. We are well known for our impeccable customer service and efficiency. Managing and logging … all prospect and customer engagements on our CRM system Desired skills and personal qualities required: Minimum of 2 years B2B sales experience Previous experience in a Business Development role advantageous Experience of selling to/working with the education sector is beneficial but not essential Able to perform in more »

Working with Software/Hardware applications Maintaining a commitment to keeping customers informed and build and maintain relationships of trust with customers Providing excellent customer service at all times The Person 2:1 Bachelors Degree in Computer Science/STEM/Mathematics/Physics/Chemistry/Electronic … language (i.e. SQL) or a desire to learn Some programming languages would be of advantage or a willingness to learn Good experience in a customer facing role Keen interest in Software Development Applications. more »

Position Overview The Service Desk Technician will be a critical member of the Service Delivery Team, ensuring that the Service Desk is operating effectively. You will be responsible for, and the owner of all calls, incident tickets, service requests and fault alerts. They will perform first … line technical and operational support for all Information Technology and Broadcast Engineering issues and requests About the role This is a customer facing, front of house role, interfacing between the organisation and our customers, both internally and externally, and therefore you will excel in a customer focused, service delivery team. The role is crucial in improving and maintaining the level of service we provide, and the perception of that service to our customers. The post holder will on occasion form part of the out of hours support function through a departmental rota. Company Benefits We more »

in a Freight Forwarding Company Aerospace, shipping Aircraft Parts Must be able to work under pressure & tight deadlines Comfortable working on their own Excellent Customer Service skills Good time keeping/Attendance Computer literate Willing to cover opposite shifts holidays from time to time Must be a car more »

a well establish PFI Schools contract. Working alongside the maintenance team, you will manage the projects side of the contract, working closely with the customer to price and deliver works, utilising and managing subcontractors for delivery. After 6 months there is a possibility the role may become permanent, either … profits where possible. responsibilities in accordance with statutory, Local Authority, school guidelines. Produce accurate management reports, data and forecasts as required. Carry out regular service delivery audits. Completing pricing and tender documentation. Produce work specification documents including drawing. Ensure effective working relationship with the Contract Manager to ensure excellent … customer service is provided to our client and customers. Work on project pipelines amounting to over £1m and individual projects more than £100k. The ideal candidate will have the following skills and experience: Demonstrable experience in a Small works/Lifecycle PM role on an FM contract Experience more »

Monday - Friday Key skills: 2 nd and Some 3 rd Line Support, Azure, Office 365, Azure AD, Hardware, Networking Must have excellent Communication skills & Customer Service. My Client is the rapidly growing European subsidiary of a global Film company who specialise in lighting, rigging, generators, etc. The also own … within a fast-paced environment. The 2nd & some 3rd Line IT Support Engineer, plays a crucial role in the provision of comprehensive IT cover, service desk assistance, and desktop support. Acting as the primary point of contact for users across multiple bases, you will address application, system, and hardware … to Windows, Azure, Azure AD, Office 365, Hardware, Networking, and some networking resolving more complex issues and escalations. You MUST have excellent Communication skills & Customer Service. 2 nd and Some 3 rd Line Support Azure Office 365 support Hardware Firewall management Network troubleshooting You must have excellent communication skills more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

rd Line, Switches, Routers, Firewalls, VLANS, CCTV. Any exposure to Ubiquity, Cambium or FortiGate an advantage but not essential Must have excellent Communication skills & Customer Service. My client is the rapidly growing European subsidiary of a global Film company who specialise in lighting, rigging, generators, etc. The also own … exposure to Switches, Routers, Firewalls, VLANS, CCTV. Any exposure to Ubiquity, Cambium or FortiGate an advantage but not essential. Must have excellent Communication skills & Customer Service. You MUST have excellent Communication skills & Customer Service. Implementation of complex networks Configuring and maintaining VLANS Oversee the management of Ubiquity and … 3rd Line, Switches, Routers, Firewalls, VLANS, CCTV. Any exposure to Ubiquity, Cambium or FortiGate an advantage but not essential Must have excellent Communication skills & Customer Service. more »

site. Fire, security and building systems monitoring, including CCTV. Identifying and reporting Health & Safety issues and carrying out first aid if necessary. Responding to customer requests and queries Maintaining records including incident reports using computer- and paper-based systems An SIA Door Supervision (DS) or Security Guarding (SG) license … this role you will also need: Excellent communication, organisation and interpersonal skills The ability to remain calm and professional under pressure Experience in a customer-facing role, ideally in security Five years' checkable history and references To pass a criminal records check (CRC) to the required standards The following … role Full training, uniform and health and safety equipment (PPE) are provided. Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our more »

site. Fire, security and building systems monitoring, including CCTV. Identifying and reporting Health & Safety issues and carrying out first aid if necessary. Responding to customer requests and queries Maintaining records including incident reports using computer- and paper-based systems An SIA Door Supervision (DS) or Security Guarding (SG) license … this role you will also need: Excellent communication, organisation and interpersonal skills The ability to remain calm and professional under pressure Experience in a customer-facing role, ideally in security Five years' checkable history and references To pass a criminal records check (CRC) to the required standards The following … Insurance Scheme • Discount shopping platform • Employee Assistance Programme • Cycle to Work Scheme Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our more »