1 of 1 Permanent Escalation Management Jobs in Slough

Head of Client Services

Location
Slough, England, United Kingdom
Leadership Act as the executive sponsor for key strategic accounts Build and maintain C-level client relationships Establish structured QBR/governance frameworks Lead escalation management and client recovery plans where required 4. Leadership & Collaboration Build and lead a high-performing Client Services/Account Management team … global enterprise clients Strong track record in driving account growth and long-term managed services engagements Experience leading onshore-offshore delivery models Exceptional stakeholder management at CxO level Strong commercial acumen with contract negotiation and deal structuring experience Location: United Kingdom (Hybrid) – Based in Slough, UK Interview Process ...