Designing and architecting secure IT environments: This may involve network security design, cloud security architecture (AWS, Azure, GCP), and implementing security technologies. Developing and assisting in the implementation of incidentresponse plans: Creating documented procedures for handling security breaches and other incidents. Conducting tabletop exercises and simulations: Helping organizations practice their incidentresponse procedures. Delivering technical More ❯
data extraction. Excellent written and verbal communication skills Strong customer advocacy skills and experience, ability to work in difficult customer situations Knowledge of Cloud infrastructure a plus Experience in incidentresponse a plus Experience with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical More ❯
compile evidence, liaise with auditors, and address any gaps or risks. Collaborate with engineering teams to embed secure coding practices and tackle vulnerabilities. Manage security assessments, audit responses, and incident investigations. Run regular penetration testing, disaster recovery simulations, and security awareness training. Streamline access controls, onboarding/offboarding processes, and device compliance using SSO/SCIM and MDM platforms. … experience in enterprise IT or information security — ideally within SaaS, B2B, or fast-paced environments. Deep knowledge of compliance frameworks and IT governance. Understanding of third-party risk management, incidentresponse, and security operations. Strong experience with MacOS administration tools (JAMF preferred). Familiarity with modern cloud environments, particularly Azure. Proficient in scripting languages such as Python or More ❯
infrastructure-as-code projects using Terraform • Supporting Windows desktop and server environments in a highly available setting • Liaising with external vendors and service providers • Playing a key role in incidentresponse, resolution, and documentation Desired Experience • 5+ years’ experience in IT support or infrastructure, preferably in finance or professional services • Expert-level knowledge of Microsoft 365 and related More ❯
targeted attacks and service disruptions. This is not your average support role – you’ll be: Client-facing – engaging with high-profile stakeholders, requiring strong communication Handling monitoring, escalations, and incidentresponse Working closely with Cloudflare’s security & performance services Supporting feeds & tools introduced to prevent breaches during races Acting as a key part of the incident management … Must-Have Skills Cloudflare experience (WAF, CDN, DDoS protection, DNS, etc.) Strong communication – this is a client-heavy, speaking role Understanding of security operations, monitoring, and escalation Experience in incident or breach response Comfortable in a high-pressure, fast-moving environment like F1 WORKING HOURS: FRI/SAT/SUN - to support during race weekends RATES: £500 PER More ❯
support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies, including fault diagnosis and issue analysis. Lead maintenance process optimization, incidentresponse mechanisms, and standardization of service workflows. Act as a coordination and technical interface in major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support … the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners, ensuring their competence … requirements and coordinate resources to ensure efficient closure of technical and service issues. Remote Monitoring & Fault Management Collaboration Coordinate with remote monitoring teams to enhance proactive alerting and issue response mechanisms. Support the application and advancement of remote diagnostics and predictive maintenance capabilities. Qualifications & Requirements Education & Experience Bachelor's degree or above in Electrical Engineering, Mechanical Engineering, or a More ❯
to a brand-new, cloud-native stack (React frontend, iOS/Android apps, Java backend). Build and manage a DevOps/SRE function focused on observability, automation, and incident response. Define and oversee operational KPIs, release cycles, and incident management workflows. Collaborate closely with engineering, product, and delivery to ensure seamless execution and performance. Manage third-party … months. Ideal Candidate Profile Proven experience leading digital operations or SRE/DevOps functions in complex, high-scale consumer digital environments. Deep understanding of release lifecycles, observability tooling, and incident command practices. Technical fluency in cloud-native systems, automation, and monitoring across modern web/app platforms. Experienced in cross-functional leadership, including product, engineering, delivery, and suppliers. Skilled More ❯
Slough, Berkshire, United Kingdom Hybrid / WFH Options
Modix International
We're on the lookout for a strategic and hands-on leader to own the end-to-end delivery of IT services-covering Service Desk, End User Computing, Major Incident, Change & Problem Management, Service Transition, and Supplier Management. As part of our Product & Technology Group , you'll drive a culture of service excellence, lead cross-functional improvements, and ensure … Europe. What You'll Do Lead and develop high-performing service teams Own service management strategy aligned with ITIL and ISO standards Ensure smooth operations, change management, and major incidentresponse Drive continual improvement through data, insight, and collaboration Act as a key liaison between senior stakeholders , service providers, and CAPTG teams Support the Director of Service & Infrastructure More ❯