specifically looking for an engineer who has supported C suite clients in an agile ITIL environment. They require a self-starter who will demonstrate proactive IT management Main Responsibilities ·IT Hardware Incident and task fulfilment for internal End User (predominantly Lenovo/Apple) ·Perform advanced troubleshooting to diagnose … users back on the job including deploying temporary equipment as needed. ·Printer Support and configuration experience ·Procurement and configuration of EUC hardware ·Hardware Asset management lifecycle and refresh (CMDB) ·VIP support ·Video Conference Support ·Work closely with internal support groups and external service providers to identify, resolve, or coordinate … for EMEAPAC ·High level knowledge and support experience of hardware, software, security, networks, internet, storage, with some understanding of Service Desk ·Experience of Problem management process and procedures ·Experience of Change management process and procedures ·Contribution to improvements and enhancements of processes/procedures ·Extensive Service Now ITSM More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Monument Technology
to elicit, document, and validate data migration, scope and quality expectations, and reporting requirements. Establish strong governance for the workstream, including detailed planning and proactivemanagement of Risks, Assumptions, Actions, Issues, and Dependencies (RAAID). Ensure successful delivery across all key phases of the migration lifecycle: Discovery – Analyse … data mappings. Rehearsals – Lead the planning and support the execution of dress rehearsals. Cutover – Lead the live data migration, coordinating with all parties. Incident Management – Handle post-migration issues and escalations. Communication – Maintain clear, consistent updates to stakeholders. Manage the process for achieving formal cutover sign-off, including validation … and best practices. Extensive experience of migration of applications, systems, processes, and data in banks and/or building societies is essential Excellent stakeholder management and communication skills with proven ability to co ordinate technical delivery teams and cross-functional contributors including the ability to effectively engage with non More ❯
alignment with the business plan. Lead Go To Market strategies and integration sales plays in conjunction with supporting vendors and peers Sales and Deal Management Be responsible for delivering the expected Vendor GP against the annual target. You will be measured directly against this. Own the progress and reporting … with insights to the relevant sales teams and Specialists to drive impactful customer engagement. Compile, distribute and monitor the delivery of propensity data analysis Proactive renewal management - Accountable for success criteria, Responsible for direct customer & Account Manager engagement, collaboration to Specialist team if at risk renewal, reporting to … Leads. Proactive upsell management - Accountable for success criteria, Responsible for direct customer & AM engagement, collaboration with peers and Specialists team if multi-vendor options required, reporting to Leads Support the accuracy of forecasting, in collaboration with Specialists and Account Managers. Support Customer engagements with Specialists and Account Teams More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Context Recruitment
particularly in regard to basic firewall configs), including hardware deployment and support Coordinate with third-party MSPs for network and infrastructure implementation and ongoing management Manage firewall operations and connectivity with ISPs Oversee network IP addressing and VPN setups Support business continuity through proactive incident management Maintain … and configuration records for infrastructure and software Support software licensing and upgrades Support data privacy and security audits Requirements: Strong knowledge of Azure infrastructure management Strong LAN and WiFi network understanding (ability to configure/troubleshoot to a reasonable level and manage). While absolutely not a requirement, a … CCNA or CCNP (or equivalent knowledge), would be beneficial Experience with FortiGate Firewalls would be highly beneficial Excellent communication skills with a proactive and self-motivated approach More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Soldo
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to … managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminates the inefficiency in managing business spending. By proactively managing decentralised spend, organisations empower employees to spend when and where it's needed, keeping productivity high while … a bridge between technical complexity and real user needs We're looking for someone who must have: Demonstrated hands-on working experience in product management, ideally in B2B SaaS or fintech Proven ability to deliver AI-powered or data-driven applications in a real-world product environment Strong understanding More ❯
with a clear understanding of the client’s goals and expected outcomes. Build and maintain strong working relationships with client stakeholders, ensuring clear communication, proactive risk management, and alignment of expectations throughout the project. Apply strong analytical thinking and sound judgment to solve problems and make informed decisions … efficiently, handling multiple tasks independently in a dynamic, fast-moving environment. Location: Remote (UK) Candidates must be eligible to work in UK. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite and other ERP resources to both end users and to product suppliers/authors. More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Soldo
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to … managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminates the inefficiency in managing business spending. By proactively managing decentralised spend, organisations empower employees to spend when and where it's needed, keeping productivity high while … a trusted advisor who delivers meaningful value and outcomes. Using data, insights, and your network, you will identify opportunities to drive finance and spend management transformation across a range of use cases. You will be adept at building C-level relationships, challenging the status quo, and navigating complex, value More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Soldo
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to … managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminates the inefficiency in managing business spending. By proactively managing decentralised spend, organisations empower employees to spend when and where it's needed, keeping productivity high while … and clarity in an ambiguous and fast-moving environment We're looking for someone who must have: Demonstrated hands-on working experience in product management, ideally in B2B SaaS or fintech Deep knowledge in accounting, ERP platforms, or financial automation systems Strong understanding of API-based integrations and data More ❯
platforms on an as needed basis. You will provide second level support of break/fix, service requests, observability improvement, documentation/reporting, capacity management, and provide critical feedback to Engineering and Architecture teams. You will collaborate closely with Engineering, Architecture, Infosec and AppDev teams to drive performance optimization … issues and escalation for Tier 1 Perform T2 operational tasks such as Incident response, triage, troubleshooting, resolution and process standard service requests Identification and proactive problem management of assigned WIFI platforms Resolve internal customer issues and work closely with customers and vendors until resolution Perform level 2 network … configuring of WIFI systems, switches, routers, firewalls, load balancers, and other network devices Perform advanced troubleshooting and health checks, configuration modification, and upgrades Vendor management, cooperation and escalation for ISP's and OEM's to support the infrastructure Ensure network configuration and design principles are adhered to Support processes More ❯
as well as actively managing SIEM tools such as QRadar and/or Sentinel. You’ll be working closely with end customer stakeholders, undertaking proactive risk management, and threat detection consulting. Key Responsibilities of the Role: Manage, build, and develop stakeholder relationships through regular meetings, strategic updates and More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Market Dojo
REMOTE At Market Dojo, we’re on a mission to make life better for all those involved in procurement by enabling them to improve management of supplier information and negotiate more effectively using our cutting-edge technology. This full cycle sales role is perfect for proven salespeople with a … track record of finding and winning net new customers and using your proactive account management skills to capture additional cross and upsell revenue throughout the customer lifecycle. We welcome applications from SaaS sales professionals or from professionals already working in procurement or procurement consulting looking to move into … and building strong foundations with existing clients to secure renewals and growth. The role is evenly split between hunting (new business) and farming (relationship management). You'll work with some of the best-known brands such as premier league football clubs, global hotel chains, luxury sports cars and More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Kavida.ai
or departmental expansions where the AI agent can bring additional value. Hand off detailed leads and expansion intel to the Account Executive team. 6. Proactive Risk Management Continuously monitor account health indicators (usage data, user sentiment, support tickets). Anticipate potential roadblocks or low adoption signals. Propose and … Required Skills & Experience Customer-Facing Experience Strong background in enterprise customer success or account management. Comfortable managing large, complex accounts with multiple stakeholders. Project Management Skilled in coordinating with cross-functional teams (Implementation, Support, Sales). Excellent organization and documentation abilities. Communication & Relationship Building Confident communicator across all levels More ❯
relationship liaison with customers in the UK, quickly building trust and identifying opportunities for continual improvement Ensure strong customer satisfaction by leveraging effective and proactive relationship management Help in responding to and preparing for RFPs/RFIs from prospective clients Serve as voice of the customer and provide More ❯
and European Market with a proven track record and excellent sales credentials. Candidate should have solution selling and new account generation experience in CustomerExperience Management solutions including CMS, UX/UI, CRM, CCM, Platform Engineering, Data Analytics & Integration solutions across different industries like Retail/CPG, Banking, Financial Services … Automotive, Telecom and Sports Management. Academic Qualification : Bachelor’s degree in computer science or IT Master’s degree in business management will be an added advantage. Role Description: Own and achieve revenue, billing, and profitability targets for the UK & EMEA region, driving both individual and team success. Lead the … grow market share across multiple IT services including Data, Cloud, integration, automation * AI. Build and maintain a robust sales pipeline, ensuring accurate forecasting and proactive opportunity management. Drive sales across multiple industries, including Banking, Financial Services, Retail/CPG, Automotive, Telecom, Sports Management, and other key sectors. Establish More ❯