direction of business-critical applications. The Role As an IT Business Analyst, you’ll work closely with stakeholders and subject matter experts to identify, document, and deliver system and process enhancements. Reporting to the IT Business Solutions Manager, you’ll play a key role in defining requirements, analysing current and future state processes, and ensuring successful implementation of IT … change. Key responsibilities include: Leading workshops and interviews to gather and validate business and system requirements Documenting functional specifications, user stories, use cases, and business process flows Creating and maintaining accurate business requirements documents (BRDs) throughout the lifecycle of each project Collaborating with business users, testers, developers, and project managers to ensure alignment and delivery Supporting user acceptance testing … UAT) and test planning Assessing the impact of change on systems and operations and supporting effective change management Identifying opportunities for processimprovement and contributing to continuous service enhancement Supporting ITIL-aligned activities such as demand management, release planning, and service validation Assisting with initiatives relating to Information Security and governance where required You’ll be expected to More ❯
the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis … to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. Analyse and document current and future state business processes, identifying areas for improvement and optimisation. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Develop detailed business requirements documents (BRDs … results, and ensure that the implemented solution meets the defined requirements. Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. More ❯
the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis … to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. Analyse and document current and future state business processes, identifying areas for improvement and optimisation. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Develop detailed business requirements documents (BRDs … results, and ensure that the implemented solution meets the defined requirements. Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. More ❯
YOU Recruitment are working with a global product-led brand on a high-impact change programme - and we’re hiring a seasoned Business Analyst to join their Process Analysis and Implementation Team. This team is relatively new, meaning you’ll get exposure to a wide range of exciting projects and the opportunity to help shape how processes are rolled … technical dependencies Commercially minded - able to connect operational change to business outcomes Excellent communication skills across both technical and non-technical teams What you’ll do: Work within the Process Implementation Team to deliver scalable process improvements Own and manage the change roadmap, prioritising projects with measurable commercial impact Facilitate workshops, lead stakeholder discussions, and manage UAT Translate … a growing team If you’re looking for a role where you’ll not only influence how a global business operates but also help build and shape a new Process Implementation function - this is it. More ❯
