13 of 13 Permanent Service Delivery Jobs in Slough

of data centres facilities operations. You will be driving performance improvements, innovation, best practices and championing collaborative efforts across various departments to elevate our service delivery while maintaining alignment with business objectives and delivering on 100% uptime SLAs. This is a key role in the operations leadership team … ensure that business goals and deliverables are achieved. Innovation & Continuous Improvement: Champion the implementation of innovative practices, processes, and technologies to drive improvements in service delivery, operational efficiency, and customer satisfaction. Strategic Financial Management: You will have comprehensive control over the operational and capital expenditure, managing a significant … to meet future demands. Drive initiatives aimed at enhancing operational capabilities, streamlining processes, and implementing state-of-the-art solutions to bolster efficiency and service quality. Performance & SLA Management: Ensure that all data centres facilities operations consistently meet or exceed their 100% uptime SLA and operations goals. Address performance More ❯

that maximize platform capabilities and deliver value at scale across the enterprise. As a Senior Solutions Architect - ServiceNow , you will lead the design and delivery of ServiceNow solutions that enhance the Associate experience, streamline service delivery, and drive digital transformation initiatives. You will act as a trusted … . Experience with Now Assist AI, Virtual Agent, and Next Experience frameworks. What would be your key responsibilities? Act as a trusted advisor to service line leaders, demonstrating how ServiceNow's capabilities simplify processes, enhance the Associate experience, and align with enterprise goals. Own and refine the product roadmap … alignment with strategic business initiatives and advocating for a streamlined, scalable approach. Design and deliver cross-functional ServiceNow solutions that integrate seamlessly into enterprise service models, optimizing user journeys and workflows across modules like ITSM, HRSD, CSM, and Procurement. Partner with UX and digital teams to ensure ServiceNow products More ❯

demands across various segments. The Senior Manager will play a crucial role in bridging the gap between cutting-edge AI innovations and enterprise-grade service delivery. By implementing robust LLMOps practices and ensuring strict governance alignment, this leader will champion operational excellence while adhering to Mars' Responsible AI principles. … Data Science, or a related technical field 8+ years of experience in enterprise technology roles, with 3–5 years focused on platform operations or service management Hands-on experience with managing GenAI/ML platforms and LLM-based services (e.g., OpenAI, Anthropic, Azure OpenAI, Hugging Face) Proven track record … in implementing and scaling MLOps or LLMOps practices in a production environment Certifications in cloud platforms (e.g., Azure, AWS, GCP) and/or ITIL Service Management preferred Advanced coursework or certifications in AI/ML, MLOps, or LLMOps is a strong plus Ongoing learning and participation in GenAI or More ❯

Oracle EBS Functional Lead Financial Systems Delivery Manager | Business Analyst Location: Langley, UK Client Overview: Our client is a renowned global travel retail platform, focused on connecting buyers and sellers in the travel industry through their next-generation marketplace. Known for its commitment to delivering exceptional travel experiences, dedicated … Acting as the Functional Lead, and SME for Oracle EBS and EPM Fusion • Leading stakeholder engagement within the global Finance team. • Leading the offshore delivery team • Working closely with Managed Service Providers and various internal technology services. • Ensuring delivery of Finance solutions software, including Procurement, Accounts Payable … Expense Reporting, and more. • Guiding the cultural adoption of best practices, compliance, thought leadership, and innovation in service delivery. • Partnering with business and technology teams for aligned execution and delivery of work. • Maintaining active engagement in industry and technology trends for continual improvement. Requirements: • Proven track record in More ❯

Oracle EBS Functional Lead Financial Systems Delivery Manager | Business Analyst Location: Langley, UK Client Overview: Our client is a renowned global travel retail platform, focused on connecting buyers and sellers in the travel industry through their next-generation marketplace. Known for its commitment to delivering exceptional travel experiences, dedicated … Acting as the Functional Lead, and SME for Oracle EBS and EPM Fusion • Leading stakeholder engagement within the global Finance team. • Leading the offshore delivery team • Working closely with Managed Service Providers and various internal technology services. • Ensuring delivery of Finance solutions software, including Procurement, Accounts Payable … Expense Reporting, and more. • Guiding the cultural adoption of best practices, compliance, thought leadership, and innovation in service delivery. • Partnering with business and technology teams for aligned execution and delivery of work. • Maintaining active engagement in industry and technology trends for continual improvement. Requirements: • Proven track record in More ❯

Job Overview: We are seeking a dedicated technical service engineer to service, repair, maintain, install, and support their market-leading technologies. This hands-on role requires mechanical engineering skills and familiarity with software installation, as much of the equipment operates on Windows or similar platforms. Primarily South/… be local to the region. MARCO ensures excellent travel arrangements, including highly rated hotels and good flights. The role is customer-facing, emphasizing excellent service delivery, client loyalty, and support. The engineer will receive a high-spec vehicle, tools, laptop, phone, and uniform, and will join a team … pension contribution Performance-based bonus scheme 'Out of hours' bonus - earn an extra £200 a week after working hours for on-call/telephone service All expenses paid when travelling abroad. More ❯

seamless performance, compliance, and scalability to meet diverse and evolving demands across segments. The Senior Manager will bridge cutting-edge AI innovations with enterprise service delivery by implementing robust LLMOps practices and ensuring governance alignment, championing operational excellence aligned with Mars' Responsible AI principles. This role will enhance … Master's in Computer Science, Engineering, Data Science, or related field 8+ years in enterprise technology, with 3-5 years in platform operations or service management Experience managing GenAI/ML platforms and LLM-based services (e.g., OpenAI, Anthropic, Azure OpenAI, Hugging Face) Proven in scaling MLOps or LLMOps … AI eXperiences (MAX) Platform, ensuring high availability, scalability, and performance. LLMOps Implementation: Develop and operationalize LLMOps practices, including deployment, monitoring, versioning, and performance tuning. Service Management & Support: Establish incident management, SLAs, change management, and continuous improvement processes. Governance & Compliance: Ensure adherence to Responsible AI, data privacy, and security policies. More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

deliver, and future-proof infrastructure solutions that support our bold ambitions. This isnt a support role. Its your chance to set the standards, drive delivery, and bring smart, scalable ideas to life. Youll work at the heart of our Enterprise Services team, shaping the technology that underpins everything we … into smart, secure, scalable solutions Influence and shape our infrastructure roadmap and the direction of our platforms Define technical standards, drive improvements, and ensure delivery excellence Act as a senior escalation point for complex issues (think root cause, not firefighting) Mentor team members and help level up our technical … Hyper-V, Veeam, PowerShell, and Microsoft Exchange (on-prem & online) A solid grasp of networking and security principles Experience shaping technical standards and driving service improvements A collaborative mindset with the confidence to lead conversations and influence decisions Clear communication skills written, verbal, and everything in between Bonus points More ❯

We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft More ❯

offer a complete solution for business connectivity. Workplace Technologies Support Engineer is a highly visible role that requires commitment to providing a high-quality service to meet customer demand. The role is required to deliver IMAC, iMACD, and Breakfix Incident Management Services. The duties range from small alterations such … ability. Ability to work under pressure. Thorough knowledge of Asset Management Systems Thorough knowledge of Ticketing Systems Thorough understanding of complex change management and service delivery processes. Ability to mentor and train new starters on all systems, processes and procedures. Ability to approve/sign off training modules. More ❯

diverse and evolving demandsacross various segments. The Senior Manager willplay a crucial role in bridging the gap between cutting-edge AIinnovations and enterprise-grade service delivery. By implementingrobust LLMOps practices and ensuring strict governance alignment,this leader will champion operational excellence while adhering toMars' Responsible AIprinciples. With this criticalrole … Computer Science, Engineering, Data Science, or a relatedtechnical field 8+ years of experience inenterprise technology roles, with 3–5 years focused on platformoperations or service management Hands-onexperience with managing GenAI/ML platforms and LLM-based services(e.g., OpenAI, Anthropic, Azure OpenAI, HuggingFace) Proven track record in implementing … andscaling MLOps or LLMOps practices in a productionenvironment Certifications in cloud platforms(e.g., Azure, AWS, GCP) and/or ITIL Service Managementpreferred Advanced coursework or certificationsin AI/ML, MLOps, or LLMOps is a strongplus Ongoing learning and participation inGenAI or platform operations communities isencouraged Strong understanding of AIgovernance More ❯

Herschel Medical Centre. This is a key role, ensuring the smooth day to day running of the practice, optimising operational efficiency and supporting the delivery of high quality patient care. Main duties of the job Practice Operations Staff Management Patient Services Compliance and Governance IT & Systems Management Process Improvment … of clinical systems (EMIS), ensuring smooth operations and troubleshooting technical issues. Process Improvement : Identify opportunities to enhance efficiency and implement best practices to improve service delivery. Liaison and Communication : Act as a key point of contact between the practice and external stakeholders. Provide assistance to and deputise for the More ❯