6 of 6 Permanent Service Management Jobs in Slough

demands across various segments. The Senior Manager will play a crucial role in bridging the gap between cutting-edge AI innovations and enterprise-grade service delivery. By implementing robust LLMOps practices and ensuring strict governance alignment, this leader will champion operational excellence while adhering to Mars' Responsible AI principles. … Data Science, or a related technical field 8+ years of experience in enterprise technology roles, with 3-5 years focused on platform operations or service management Hands-on experience with managing GenAI/ML platforms and LLM-based services (e.g., OpenAI, Anthropic, Azure OpenAI, Hugging Face) Proven track … in implementing and scaling MLOps or LLMOps practices in a production environment Certifications in cloud platforms (e.g., Azure, AWS, GCP) and/or ITIL Service Management preferred Advanced coursework or certifications in AI/ML, MLOps, or LLMOps is a strong plus Ongoing learning and participation in GenAI More ❯

Senior Change & Capability Manager for IT&D to cover maternity leave. This role is crucial for driving the strategy and execution of Organisational Change Management (OCM) and capability building across the global IT&D organisation. You will oversee the application of Reckitt's OCM methodology and uplift OCM capability … uplift OCM capability. The experience we're looking for Experience in developing and delivering learning and development programs globally. Proven experience in organisational change management and setting up change networks. Strong stakeholder management and effective communication skills. Collaboration skills with cross-functional teams. Experience influencing at senior leadership … into market trends and emerging IT&D skills. Preferred working experience in IT&D function. The skills for success Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automisation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital More ❯

seamless performance, compliance, and scalability to meet diverse and evolving demands across segments. The Senior Manager will bridge cutting-edge AI innovations with enterprise service delivery by implementing robust LLMOps practices and ensuring governance alignment, championing operational excellence aligned with Mars' Responsible AI principles. This role will enhance Generative … Master's in Computer Science, Engineering, Data Science, or related field 8+ years in enterprise technology, with 3-5 years in platform operations or service management Experience managing GenAI/ML platforms and LLM-based services (e.g., OpenAI, Anthropic, Azure OpenAI, Hugging Face) Proven in scaling MLOps or … functional teams in complex ecosystems Familiarity with monitoring tools like Prometheus, Grafana, Azure Monitor Excellent communication and stakeholder engagement skills Experience managing SLAs, incident management, continuous improvement Strategic and hands-on in fast-paced environments Professional English proficiency What will be your key responsibilities? In this role, you will More ❯

Ability to collaborate with global teams Flexibility to adapt to changing priorities and ambiguity Experience working with stakeholders at various levels Vendor and resource management skills Strong time management, multi-tasking, and prioritization skills Familiarity with DevOps and ITIL practices What would be your key responsibilities? Manage business … demands, including projects, incidents, and requests Handle escalations from the business Contribute to transformational programs from design to go-live, including service introduction roles Manage third-party vendors, ensuring operational excellence and high-quality services, including operations and development Collaborate with the business for proper prioritization Identify automation opportunities … in business and internal processes Propose and develop improvements for Central Finance and PaPM applications as part of Problem Management Ensure third-party adherence to IT service management best practices Assist with change management activities, including releases and production slots Perform functional quality assurance and approvals More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer … service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

with O365 , Okta SSO , network comms , and cloud security tools like Zscaler or Cisco SSE . A pragmatic and proactive approach to ITIL-based service management and a sound understanding of security best practices , audits, and compliance. Strong communication skills - able to influence, lead, and collaborate with both More ❯