Director of Client Services
slough, south east england, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Publift
About the Company Publift is a leading global ad tech company that empowers digital publishers with cutting-edge technology, tools, and services to maximise programmatic revenue across their advertising inventory. We partner with publishers worldwide to optimise their ad operations and drive sustainable revenue growth through innovative solutions and expert support. What we're looking for We are seeking … an experienced Director of Client Services to lead and transform our multi-functional client service organisation. This strategic leadership role will oversee customer success, technical operations, and strategic account management teams while driving operational excellence and revenue growth across our global publisher portfolio. About the Role The successful candidate will be responsible for building scalable service delivery … developing data-driven strategies to reduce churn, increase customer satisfaction, and identify growth opportunities within our existing customer base. Responsibilities Team Leadership & Development Lead and manage a diverse client services team spanning customer success, technical operations, and strategic account management functions Drive organisational behaviour change to ensure customers receive exceptional service experiences Develop team capabilities through coaching, training, and More ❯
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