Service Desk Manager
Smethwick, Sandwell, West Midlands (County), United Kingdom
Ltek Recruitment Ltd
business communications with Field Service teams. Ensure quality control and health & safety requirements are met. Produce and analyse performance reports. Recommend and implement improvements in scheduling, process efficiency, and cost reduction. Lead the development of scheduling strategy and field-based operations. Test and implement improvements to scheduling software and related processes. Ensure customers consistently receive excellent service delivery across More ❯
Employment Type: Permanent
Salary: £27000 - £31000/annum overtime and uplifts
Posted: