1 of 1 Permanent NHS Jobs in Smethwick

SLAs) are achieved while supporting the day-to-day operation of the Facilities Management contract. Working closely with engineers, supervisors, contract managers, subcontractors and NHS stakeholders, you will play a key role in ensuring maintenance requests are processed efficiently and customer expectations are met. ________________________________________ Key Responsibilities Helpdesk & Customer Service … requiring flexibility. Working pattern may include: • Day shifts • Night shifts • Weekend shifts • Bank Holidays Helpdesk cover is provided for extended operating hours across the NHS estate. ________________________________________ Skills & Experience Essential • Excellent customer service skills. • Strong telephone manner. • Good verbal and written communication. • Strong organisational and time management skills. • Ability to prioritise ...