IT Support Analyst
- Hiring Organisation
- South East Water
- Location
- Snodland, Kent, United Kingdom
- Employment Type
- Permanent
- Salary
- £29064/annum
line technical support across phone, portal (Jira Service Management), and face-to-face interactions. Diagnose and resolve hardware, software, network, and SaaS issues across a range of environments including Google Workspace, Active Directory, Windows, iOS, and Android to rapidly restore user productivity. Onboarding & Asset Lifecycle Management : Coordinate … Service Desk or End User Services environment, including hands-on experience using modern ITSM tools (e.g., Jira Service Management, ServiceNow). Core Systems, SaaS & Identity Knowledge : Experience managing user accounts and administration across Google Workspace or Microsoft 365, identity management platforms (Active Directory/Entra ID), and Windows operating systems. ...