IT Support Analyst
- Hiring Organisation
- South East Water
- Location
- Snodland, Kent, United Kingdom
- Employment Type
- Permanent
- Salary
- £29064/annum
modern hybrid environment. As the frontline face of IT, you will deliver exceptional user support, fast-paced technical troubleshooting, and high-quality omnichannel service for both office and remote workers. If you enjoy solving problems, learning new technologies, and making tech work effortlessly for people, we'd love … hear from you. Main responsibilities: Omnichannel Support & Technical Resolution : Deliver high-empathy 1st and 2nd-line technical support across phone, portal (Jira Service Management), and face-to-face interactions. Diagnose and resolve hardware, software, network, and SaaS issues across a range of environments including Google Workspace, Active Directory ...