12 of 12 Permanent Change Management Jobs in Solihull

please let us know and we will be happy to support you. Are you a seasoned Project Manager with a passion for driving impactful change in public services? Our client is seeking three dynamic Senior IT Project Managers to join their team in Solihull. This is an exciting opportunity … defining, documenting, and completing complex projects. Your role will involve: Leading internal delivery teams and managing external partners/suppliers. Ensuring effective project control, change control, and risk management. Monitoring resources, revenue, and capital costs against project budgets. Managing stakeholder expectations and providing regular updates to the Portfolio Manager. … Junior Project Managers in your team. What We’re Looking For: To excel in this role, you should possess: Significant experience in digital project management and IT Change initiatives. Strong skills in managing senior business relationships and resolving issues. Knowledge of project management methodologies such as Prince2 More ❯

be responsible for the delivery of the cost, quality, and timely delivery of the IT solution. Essential experience - Significant project experience or IT Project management of IT Change and IT projects Proven track record of delivering high-quality IT projects on schedule, including significant experience with ServiceNow/… SNOW Experience leading teams across multiple software platforms, including in-depth knowledge of ServiceNow Good Stakeholder management at all levels of management Good understanding and knowledge of Project Management, Change Management Foundational understanding of Systems Integration, Systems Development Life Cycle Methodologies, Quality Assurance and Testing … projects on time Proven ability to plan IT work-packages, building delivery backlogs, progress monitoring including budget control and milestone control; issue and risk management Experience managing teams delivering IT work-packages and involving multiple software application integrators Knowledge of application development/system architecture Current Prince 2 Practitioner More ❯

Conduct regular system audits to ensure data integrity, compliance, and consistency. Troubleshoot system issues and coordinate resolutions with the HRIS Manager or external vendors. Change Request Management: Review, prioritise, and implement system change requests within established SLAs. Document and communicate all changes to relevant stakeholders. Provide guidance … function. Assist in developing system processes and standard operating procedures (SOPs). Train and mentor HR team members on system capabilities and processes. Data Management & Compliance: Maintain high levels of data accuracy in line with data protection regulations. Conduct routine data audits and provide recommendations to mitigate risk. Support … SuccessFactors, Workday, Oracle, etc.) Experience with SAP SuccessFactors is highly desirable. Strong MS Excel skills for data manipulation, and familiarity with system testing and change management processes. Strong written and verbal communication skills to interact with diverse stakeholder groups. How to Apply: To apply for the HR Systems More ❯

South Birmingham. The successful candidate will be responsible for ensuring the effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal … business Incident, Problem, Change requests Owning and coordinating response to P1's Bringing continual improvement to the clients ServiceNow platform, maximising the system config and processes in combination with development team Key Responsibilities: - Ensuring compliance with agreed SLAs and KPIs. - Build rapport and manage relationships with stakeholders, ensuring their … needs and expectations are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management More ❯

South Birmingham. The successful candidate will be responsible for ensuring the effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal … business Incident, Problem, Change requests Owning and coordinating response to P1's Bringing continual improvement to the clients ServiceNow platform, maximising the system config and processes in combination with development team Key Responsibilities: - Ensuring compliance with agreed SLAs and KPIs. - Build rapport and manage relationships with stakeholders, ensuring their … needs and expectations are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management More ❯

processes. Being an active member of the Appian practice, working with the Scrum team/s to achieve business identified goals. Working with the Change Management team and following the change process to deliver releases seamlessly with minimal risk. Prioritising multiple work streams to deliver against the … issues within code and work with Appian Developers to resolve them. Maintain an accurate release library of code. Maintain release documentation. Follow and update Change Process artifacts. Communicate change to downstream teams such as MI. Work closely with the service team to ensure they are aware of new … release audits are achieved and the Release process is continuously updated and improved. Able to successfully work across multiple projects. Knowledge and experience of change implementation in a complex environment. Experience of working in a fast-paced, dynamic and complex environment. Demonstrates the ambition to achieve goals/objectives More ❯

party vendors Communicate progress effectively with stakeholders Maintain compliance with governance and reporting standards Essentials: Security clearance at BPSS required. Strong IT project/change management background Proven delivery in complex technical environments Solid understanding of SDLC, systems integration, and QA/testing Skilled in risk, issue, and … resource management Confident communicator with excellent stakeholder management skills If you have a track record of delivering successful IT projects in fast-paced environments, we urge you to apply now More ❯

and bridge the gap between teams to drive smart, strategic outcomes. Process Improvement & Quality: Streamline workflows, automate smartly, and eliminate inefficiencies. Lead UAT and change adoption while keeping everything ISO-aligned. Business Transformation & Strategy - Shape our future operating model. Spot opportunities for growth, scalability, and risk reduction — and make … the business forward. Key Deliverables – focus on KPI’s to drive informed decision-making and resource allocation, and roll out a business-wide, practical change management process. What You Bring to the Table: 5+ years in business analysis, process mapping, and system workflow design. Skilled in Lean Six … Sigma, Agile & MoSCoW methodologies. Proven ability to gather, analyse, and translate requirements into clear, actionable documentation. Excellent communication and stakeholder management skills - a natural connector and translator between business and technical teams. Proficient in data analysis, business intelligence, visualisation tools like Power BI, and with a solid understanding of More ❯

be able to translate business requirements into functional specifications and effective, efficient and compliant business solutions. This role will be working on a business change project for our HR system. You will possess sound business process knowledge in the HR systems field and provide both specialist application and solution … SLAs Investigating incidents and identifying and mobilising resources required to aid resolution and escalating SLA breaches Acting as a Subject Matter Expert in the Change Management process Working on vendor liaison to support service delivery to agreed SLAs Supporting the incident root cause analysis process and initiating problem … management Supports continuous process improvement The Ideal Candidate Essential Skills Be an effective communicator in both technical and non-technical terms Be an innovative thinker Adept at defining and building system solutions from business requirements Desirable Skills: Strong problem analysis and solving skills Skilled at producing high quality documentation More ❯

SLAs Investigate incidents and identify and mobilise resources required to aid resolution and escalate SLA breaches Act as a Subject Matter Expert in the Change Management process Work on vendor liaison to support service delivery to agreed SLAs Support the incident root cause analysis process and initiate problem … management Support continuous process improvement The Requirements Excellent knowledge of SAP SuccessFactors Be an effective communicator in both technical and non-technical terms Adept at defining and building system solutions from business requirements Strong problem analysis and solving skills Skilled at producing high quality documentation Process orientation - capable of More ❯

to power analytics, personalised marketing, and decision-making. Oversee cybersecurity, ensuring protection of sensitive customer data and business operations. Lead large-scale projects and change management programmes, ensuring adoption and commercial success. Build strong supplier partnerships, negotiate contracts, and ensure outstanding service delivery. Inspire and grow a high More ❯

HDE tooling to provision desktops and supporting server functions for the Birmingham location. As part of an evolving environment, the requirements are subject to change, offering a dynamic and challenging work setting. Key Responsibilities: Provide hands-on support and maintenance for on-prem infrastructure, including network switches, firewalls, Windows … scripting. Expertise in Juniper firewall configuration and patching. Proficiency in switch configuration and patching. Experience with MS Active Directory configuration and management. Hardware asset management, including printer configuration. Nexus security scanning. Monitoring using Grafana, Prometheus, Alert Manager and Node exporter. Back-up and restore monitoring/validation. Problem diagnosis … troubleshooting, and fixing through log aggregation and analysis. Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Desired Skills and Experience: 2+ years of experience with a broad range of AWS technologies (e.g., EC2, RDS, ELB, EBS,EFS, S3, VPC, Glacier, IAM, CloudWatch, KMS) to develop More ❯