escalation for all vendor-related issues. Ensure full security and compliance with relevant standards (e.g., NIST). Reduce incident volumes through proactive service improvement and innovation. Champion vendor management and foster strong relationships with third-party providers. Collaborate with IT leadership and other stakeholders to align strategies. Keep … to modernise and optimise infrastructure at scale. Key Attributes You'll be an Inspiring leader and effective communicator A modern technology visionary with a continuousimprovement mindset You'll be customer-centric and motivated to deliver tangible value You'll be resilient, decisive, and committed to driving More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Serco
Accountabilities Work in close partnership with the Technical Product Owner to ensure solutions effectively meet customer and stakeholder requirements. Contribute to the development and continuousimprovement of user stories, supporting a consistent and unified approach to agile delivery. Stay up to date with enhancements and advancements within More ❯
and development environments) using Infrastructure as Code systems. Contribute to the security of the estate and optimize cloud cost utilization. Participate in projects or continuousimprovement activities within change initiatives to meet functional and non-functional requirements within budget and timeline. Provide out-of-hours support for More ❯
engagement skills with the ability to influence and inspire across all levels. A proactive, forward-thinking mindset with a passion for innovation, sustainability, and continuous improvement. Your Background A Bachelor's degree in Computer Science, Engineering, or a related field (Master's preferred). Significant experience in data architecture More ❯
engagement skills with the ability to influence and inspire across all levels. A proactive, forward-thinking mindset with a passion for innovation, sustainability, and continuous improvement. Your Background A Bachelor's degree in Computer Science, Engineering, or a related field (Master’s preferred). Significant experience in data architecture More ❯
you can make a real impact on delivery standards, governance, and reporting? Do you thrive in a change-led environment where your insight shapes continuousimprovement? We’re supporting a well-established, evolving organisation as they continue to build out their in-house delivery capability. This PMO More ❯
is a plus UK work authorisation is essential Why Tarmac? At Tarmac, you'll be part of a culture that values innovation, collaboration and continuous improvement. As we accelerate our data journey, you'll play a central role in shaping how data drives growth, efficiency, and transformation across our More ❯
is a plus UK work authorisation is essential Why Tarmac? At Tarmac, you'll be part of a culture that values innovation, collaboration and continuous improvement.As we accelerate our data journey, you'll play a central role in shaping how data drives growth, efficiency, and transformation across our business. More ❯
Solihull, West Midlands, United Kingdom, Cheswick Green, West Midlands (County) Hybrid / WFH Options
The Convergence Group
on key projects, support QA/UAT, and embed CI/CD. Mentor team members to raise the bar on technical quality and capability. ContinuousImprovement : Explore emerging tech, improve system performance, and keep documentation (ARD's) sharp. Constantly look for smarter, faster, and more reliable ways More ❯
Employment Type: Permanent
Salary: £65000 - £85000/annum plus additional benefits
Solihull, West Midlands, United Kingdom, Cheswick Green, West Midlands (County) Hybrid / WFH Options
The Convergence Group
at Convergence Group At Convergence Group, we’ve spent over 20 years earning a reputation built on innovation, resilience, and an unwavering commitment to continuous improvement. Our people are at the heart of everything we do, and now we’re looking for a Project Manager experienced in infrastructure projects More ❯
Employment Type: Permanent
Salary: £55000 - £65000/annum plus additional benefits
our integrated stores solutions by leading & directing the daily operations of the Stores and Stores personnel. The successful candidate will be responsible for the continuous delivery of operational excellence in the stores. What you will be doing: To supervise the day-to-day duties of the Stores and stores … Client satisfaction scorecard. Deliver a consistently good performance in stores management as measured through the Opex program. To implement and maintain a culture of continuousimprovement within the stores and team. Ensure the daily operations of the Stores are in line with Company process(es) and procedures. More ❯
problems and provide proactive solutions to prevent future issues. Collaboration: Work closely with cross-functional teams to ensure seamless service delivery and client satisfaction. ContinuousImprovement: Stay updated with the latest Microsoft technologies and best practices to continuously improve support services. Technically you will have worked in … client satisfaction. Why join our client: Be part of a UK wide and collaborative team that are always there for each other. Access to continuous learning and professional development opportunities. Competitive salary and benefits package. Collaborative and inclusive work environment. If you are ready to take your career to More ❯
Solihull, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
problems and provide proactive solutions to prevent future issues. Collaboration: Work closely with cross-functional teams to ensure seamless service delivery and client satisfaction. ContinuousImprovement: Stay updated with the latest Microsoft technologies and best practices to continuously improve support services. Technically you will have worked in … client satisfaction. Why join our client: Be part of a UK wide and collaborative team that are always there for each other. Access to continuous learning and professional development opportunities. Competitive salary and benefits package. Collaborative and inclusive work environment. If you are ready to take your career to More ❯
testability and reliability of PCB designs. Document test procedures, results, and provide detailed reports. Ensure compliance with aerospace industry standards and regulations. Participate in continuousimprovement initiatives to enhance testing processes and methodologies. Qualifications Bachelor's degree in Electrical Engineering, Electronics, or related field. Minimum of More ❯
Solihull, West Midlands, United Kingdom, Cheswick Green, West Midlands (County) Hybrid / WFH Options
The Convergence Group
a difference every day! You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service Improvement Plans when needed. Keep your customers happy and coming back for more! Stay ahead with regular meetings and … calls, building stronger relationships, boosting satisfaction, and driving growth effortlessly. Proactively manage escalations, incidents, and service requests while delivering insightful performance reports that drive continuous improvement. Monitor KPIs to ensure SLAs are met, CSAT metrics are achieved, and renewal rates remain high. Work closely with sales, delivery, and tech … to build meaningful and successful relationships. Experience as a customer advocate and internal champion. Proven track record in customer satisfaction, reporting and service improvement planning. Excellent verbal and written communication skills – you make complex things simple. Proficiency in Zoho CRM, and ServiceNow (or similar tools). Strong time More ❯
Employment Type: Permanent
Salary: £45000 - £60000/annum plus additional benefits
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Covergence Group
a difference every day! You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service Improvement Plans when needed. Keep your customers happy and coming back for more! Stay ahead with regular meetings and … calls, building stronger relationships, boosting satisfaction, and driving growth effortlessly. Proactively manage escalations, incidents, and service requests while delivering insightful performance reports that drive continuous improvement. Monitor KPIs to ensure SLAs are met, CSAT metrics are achieved, and renewal rates remain high. Work closely with sales, delivery, and tech … to build meaningful and successful relationships. Experience as a customer advocate and internal champion. Proven track record in customer satisfaction, reporting and service improvement planning. Excellent verbal and written communication skills - you make complex things simple. Proficiency in Zoho CRM, and ServiceNow (or similar tools). Strong time More ❯